OTHER

FEED

UNKNOWN

Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.

HOUR

Overview:
<p>As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.</p><p> </p><p>We’re seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. </p><p> </p><p>Our Benefits: </p><ul><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) retirement plan</li><li>Paid time off and holidays</li><li>Employee assistance programs and wellness initiatives</li><li>Flexible options to support a balanced life</li></ul>

Responsibilities:
<p>What You'll Do:</p><p> </p><ul><li>Maintain elements of the assigned clients’ files, and all related paperwork.</li><li>Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.</li><li>Assigns homecare aides based on the client’s overall needs and Plan of Care.</li><li>Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.</li><li>Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.</li><li>Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.</li><li>Prepares and submits routine departmental reports as required.</li><li>Records and maintains accurate documentation of the client’s condition and overall service.</li><li>Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.</li><li>Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.</li><li>Provides education and coaching on changes to a client’s Plan of Care.</li><li>Maintains positive working relationships with clients, homecare aides and referral sources</li><li>Ensures compliance with local, state and federal laws as well as with Company policies and procedures.</li><li>Performs other related duties as assigned.</li><li>If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.</li><li>This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.</li></ul>

Qualifications:
<p>What You'll Bring:</p><ul><li>Excellent organizational skills: ability to multitask and manage multiple responsibilities.</li><li>Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.</li><li>Strong problem-solving skills; ability to deal with conflict in a professional manner.</li><li>Ability to multitask and manage multiple responsibilities.</li><li>Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.</li><li>Basic computer literacy and typing skills.</li><li>Customer service skills.</li></ul><p>Education and Experience:</p><ul><li>At least 18 years of age.</li><li>High school graduate or equivalent preferred; May require higher level of education or certification.</li><li>Current PPD, or Chest x-ray if applicable.</li><li>Medicaid, Waiver, or Home Healthcare experience preferred.</li><li>Other Requirements pursuant to state or local rules as applicable.</li></ul><p> </p><p>Management Authority:</p><ul><li>Conducts performance reviews</li><li>Trains other associates</li><li>Directs work of other associates</li></ul><p> </p><p>Physical Requirements:</p><ul><li>Ability to move, transport, or position: up to 50 pounds; up to 100 pounds</li><li>Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.</li><li>Ability to communicate effectively and clearly with others to exchange information.</li></ul><p> </p><p>Travel Requirements:</p><ul><li>Regular travel on a daily or weekly basis required, even in inclement weather</li></ul><p style="margin:0px"> </p><p style="margin:0px"><em>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.</em></p><p style="margin:0px"> </p><p style="margin:0px"><em>Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.</em></p>

Pay Range:
USD $21.00 - USD $22.00 /Hr.

Help at Home

Client Service Supervisor

Coaching

Communication Skills

Computer Skills

Corporate Policies

Customer Escalations

Customer Relations

Customer Satisfaction

Customer Service Management

Customer Support/Service

Developmental Disabilities

Documentation

Employee Assistance Plan

Establish Priorities

Federal Laws and Regulations

HIPAA (Health Insurance Portability and Accountability Act)

High School Diploma

Home Care

Legal Standards

Maintain Compliance

Market Surveys

Medicaid

Medical Records

Multitasking

Needs Assessment

Organizational Skills

Patient Confidentiality

Performance Reviews

Physical Demands

Problem Solving Skills

Record Keeping

Regulatory Compliance

Resolve Customer Issues

State Laws and Regulations

Training/Teaching

Treatment Plan

Typing

Willing to Travel

[AW]-iCims

Our Sales Consultants love building relationships with people, have a passion for addressing needs and providing solutions for customers in their homes and love interior design and styling a room. Experience and/or proficiency with computerized-based systems and technologies; i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.

YEAR

<p><em><strong>Now Hiring Sales Associates at </strong></em><strong><em>John V Schultz Furniture </em></strong><em><strong>in Erie, PA</strong></em><strong><em>!</em></strong></p><p><strong><em>On average, Sales Consultants can earn between $50,000-$90,000+ annually! </em></strong></p><p><strong><em>Here at John V Schultz Furniture, a Sales Career can provide you with unlimited earning potential!</em></strong></p><p><strong><em>A</em></strong><em><strong>career</strong><strong>in</strong><strong>Sales</strong><strong>with John V Schultz Furniture</strong><strong>is</strong><strong>unlike</strong><strong>any</strong><strong>other</strong><strong>retail</strong><strong>sales</strong><strong>job. </strong></em></p><p><strong><em>Our Sales Consultants love building relationships with people, have a passion for addressing needs and providing solutions for customers in their homes and love interior design and styling a room. </em></strong></p><p><strong><em>Join the Family - Our Asset is our People!</em></strong></p><p><u><strong>John V Schultz Furniture's Compensation and Benefits Program:</strong></u></p><ul><li><strong>Unlimited earnings potential</strong> with variable income YOU control</li><li>Generous <strong>commission + bonus </strong>structure</li><li>First-year Sales Associate average earnings: $50,000+</li><li><strong>Average annual salary, up to $90,000+</strong></li><li>Top Performers can earn $100K+ annually</li><li>Paid Training – We provide a blended learning approach so you can learn and grow</li><li><strong>Comprehensive Benefits Package: Medical, Dental, Vision, 401K Retirement, PTO, etc.</strong></li><li>Employee Purchase Program Discount</li><li>Growth Opportunities – We love to promote from within</li><li>Recognition, Contests and Awards</li><li>And More!</li></ul><p><u><strong> Job Description/Duties:</strong></u></p><ul><li>Maximize excellent customer service and customer satisfaction.</li><li>Meets and/or exceeds minimum sales standards and assigned sales goals.</li></ul><ul><li>Maintains ongoing relationships with customers through continued contact. </li><li>Prospects new customers through various networking and clienteling efforts.</li><li>Completes all required initial and ongoing sales training programs and attends required store meetings.</li></ul><ul><li>Adheres to company policies and procedures and performs other duties as required/assigned.</li><li>Communicates with all internal/external customers, clients, management and/or colleagues in a professional manner.</li><li>Works independently and/or cooperatively with others as part of a team. </li></ul><p><u><strong>Skills/Requirements:</strong></u></p><ul><li><strong>Flexibility/availability to work a retail hours/scheduling: includes days, evenings, weekends, holidays and/or special events.</strong></li><li>Customer service experience (face-to-face preferred).</li><li>High-energy, entrepreneurial and team-oriented people person.</li><li>Excellent and effective communication and listening skills.</li><li>Willingness to learn and the ability to be trained/coached.</li><li>Retail/Hospitality/Service industry experience preferred.</li><li>Any sales, upselling, marketing, interior design experience and/or education preferred.</li><li>Experience and/or proficiency with computerized-based systems and technologies; i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.</li><li>Ability to meet physical demands and requirements of the position.</li><li>Education: High School Diploma and/or GED Equivalent and above.</li></ul><p><u><strong>Disclosures:</strong></u></p><ul><li>EOE M/F/V/D Drug-Free Workplace</li><li>For more information, please visit www.johnvjobs.com or www.johnvschultz.com </li></ul><p>#JLAS250</p>

Levin Furniture & Mattress

Sales Associate (JVS Erie)

clearcompany

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager Associate - Commercial Lines</b> </p><p/></div><div><p><b>Work Mode: </b>Fully remote for candidates located in EST/CST<b> | Location/Supporting: </b>Longwood, FL office<b> | Book Focus: </b>Construction, Contractors, Real Estate and Manufacturing<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> </p></div><div><p><b>About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. </p></li></ul></div><div><ul><li><p><b>Task Processing:</b> Process tasks accurately and within required timeframes. </p></li></ul></div><div><ul><li><p><b>Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div></div><div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>7+ years of customer service experience in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing; professional designation preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment <br/> </p></li></ul></div><div><p><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $55,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Account Manager Associate - Commercial Lines (Contractors/ Construction/ Real Estate)

Accounts Receivable

Administrative Skills

Aged Care

Analysis Skills

Best Practices

Billing

Brokerage

Childcare

Construction

Continuous Improvement

Contract Review

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Manufacturing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Negotiation Skills

Past Due Accounts

Policy Development

Pricing

Proposal Writing

Quality Metrics

Real Estate

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Underwriting

Work From Home

Jobvite Talemetry Organic Easy Apply

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Associate - Commercial Lines</b> </p></div><div><p><b>Work Mode: </b>Remote, with appropriate licensing. (Eastern and Central Time Zones Only) <b> | </b><b>Location/Supporting: </b>Longwood, FL<b> | Book Focus: </b>General, Construction, Hospitality</p><p> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Support:</b> Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. </p></li></ul></div><div><ul><li><p><b>Office Support:</b> Assist with general office tasks and administration. </p></li></ul></div><div><ul><li><p><b>Policy Processing:</b> Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. </p></li></ul></div><div><ul><li><p><b>Task Management:</b> Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. </p></li></ul></div><div><ul><li><p><b>Data Management:</b> Maintain accurate and up-to-date data in agency systems. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Ensure timely completion of tasks and activities. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Keep the account team informed of workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Provide proactive and responsive service. </p></li></ul></div><div><ul><li><p><b>Performance Monitoring:</b> Ensure productivity and quality standards are met. </p></li></ul></div><div><ul><li><p><b>Promote Culture:</b> Participate in team building and promote a positive work environment. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices. </p></li></ul></div><div><ul><li><p><b>Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Professional Development:</b> Enhance technical skills and industry knowledge. </p></li></ul></div><div><ul><li><p><b>Relationship Building:</b> Foster positive relationships with colleagues and leadership. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div></div><div><div><ul><li><p>2+ years of industry experience, OR 5+ years of related experience in customer service </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communications. multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><p> </p></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Account Associate- Commercial Insurance- Remote

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