Asset & Wealth Management - Renewable Energy Tax Senior Associate PricewaterhouseCoopers LLPAsset & Wealth Management - Renewable Energy Tax Senior AssociateDetroit, MI$77,000–$214,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Respond effectively to the diverse perspectives, needs, and feelings of others.
Tax Associate Hantz GroupTax AssociateTaylor, MIOur philosophy at Hantz Group is that Tax Planning is a proactive process that requires monitoring our clients tax situation throughout the year to deliver tax projections before preparation of their final tax return. Working closely with CPAs, Accountants, and Financial Advisors will broaden your knowledge about tax accounting and the important relationship tax accounting has with financial services.
Corporate Tax Senior Associate PwCCorporate Tax Senior AssociateDetroit, MI$77,000–$214,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You are expected to focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to grow your personal brand and technical knowledge.
Associate Veterinarian VCA IncAssociate VeterinarianFarmington Hills, MIWith a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
Automotive Retail Sales Associate Belle Tire Distributors IncAutomotive Retail Sales AssociateFarmington, MI$50,000–$65,000 / yearFast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.
Sales Associate III Tapestry, Inc.Sales Associate IIITroy, MI$15–$24.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Temporary Sales Associate Tapestry, Inc.Temporary Sales AssociateAnn Arbor, MI$15–$19.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Sales Associate II Tapestry, Inc.Sales Associate IINovi, MI$15–$19.50 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Supply Chain Execution Senior Associate PricewaterhouseCoopers LLPSupply Chain Execution Senior AssociateDetroit, MI$77,000–$202,000 / yearPreference for at least one of the following fields of study: Aerospace Engineering, Automotive Engineering, Biomedical Engineering, Chemical Engineering, Computer Engineering, Engineering, Engineering Mechanics, Engineering Physics, Industrial and Operations Engineering, Industrial Engineering, Materials Science and Engineering, Mechanical Engineering, Production Engineering, Project Engineering & Management, Biomedical Science, Computer and Information Science, Data Processing/Analytics/Science. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Account Associate - State Farm Agent Team Member Lindsay Goebel - State Farm AgentAccount Associate - State Farm Agent Team MemberTroy, MIFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Lindsay Goebel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Oracle CPQ Cloud Implementation Consultant - Senior Associate PricewaterhouseCoopers LLPOracle CPQ Cloud Implementation Consultant - Senior AssociateDetroit, MIIt gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.
Retail Associate (Client Opening- Sanilac Creamery) RehmannRetail Associate (Client Opening- Sanilac Creamery)Ann Arbor, Michigan$14.50–$18 / hourSanilac Creamery is a Michigan-based artisan dairy specializing in small-batch cheeses and gelato made with milk sourced from local family farms. You’ll guide guests through our rotating selection of house-made and regional cheeses, prepare tasting samples, and maintain a clean, inviting environment.
Specialist, Government Client Contracts Management (Fed Health) Deloitte Touche Tohmatsu LtdSpecialist, Government Client Contracts Management (Fed Health)Detroit, MI$66,200–$121,800 / yearThe prime contracts professional understands the Deloitte market offering/ client solution that our external client needs; and, The prime contracts professional navigates the often highly regulated acquisition landscape to help GPS leaders place their solution onto an awarded contract that enables Deloitte to improve the public outcome. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewRegistered Client Service Associate Bill Good MarketingRegistered Client Service AssociateNovi, MI$77,000–$95,000 / yearThis role is ideal for someone who enjoys working with clients and building relationships, but prefers a service-oriented environment rather than one driven by product sales or production quotas. You’ll work directly with our advisory team to support and strengthen client relationships while also meeting with clients in a consultative, service-focused capacity.
Childrens Area Associate Power Wellness Management LLCChildrens Area AssociateChelsea, MIThe Childrens Area Associate is responsible for providing child care services in a safe, caring, secure and effective manner with age appropriate interactions, play activities, and experiences for the children within the determined age range. Essential Duties and Responsibilities: Greet children and parents in a positive manner, while monitoring appropriate entry and exit of adults and children in and out of the secured child care area according to center policy.
Client Resolution Representative United Wholesale Mortgage LLCClient Resolution RepresentativePontiac, MIThe Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or Foreclosure. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible.
Senior Associate, Tax Compliance & Reporting Kantar Media Intelligence LtdSenior Associate, Tax Compliance & ReportingDetroit, MIRemote$76,800–$95,200 / yearResponsibilities include ensuring compliance with federal, state, and local tax regulations, handling complex tax matters related to partnership structures, preparation of tax workpapers, reviewing tax returns, making tax payments, and providing strategic tax analysis through effective use of technology and data-driven tools. The Senior Associate collaborates with internal teams, external tax providers, external auditors, and regulatory agencies to minimize tax liabilities, ensure compliance and efficiently handle tax risk.
Family Store Associate The Salvation Army USAFamily Store AssociateAdrian, MIPosition Summary: The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store. Qualifications: Education/Experience: High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
In House Architectural Associate DONATO GROUP INCIn House Architectural AssociateAuburn Hills, MIFull timeprocesses to value-engineer projects that align with design intentions and meet budget targets. construction drawings, drafting schematic design and participating in building information modeling (BIM).
Service Account Lead Associate Director - Residential Offering Lead Accenture PlcService Account Lead Associate Director - Residential Offering LeadDetroit, MIAs the Service Account Lead Associate Director - Residential Offering Lead, you will be responsible for managing client dedicated teams providing a full scope of Residential Lending and Loan Servicing/ Consumer Lending activities. We are seeking a new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering within Accenture Credit Services.
Sales Associate Five Below IncSales AssociateCanton, MIAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register.
NewWork From Home - Client Services Associate AO Garcia AgencyWork From Home - Client Services AssociateAnn Arbor, MichiganGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
Sjsemi_Client Service Spec - Warde_R01687 Trinity Health CorporationSjsemi_Client Service Spec - Warde_R01687Ann Arbor, MIDescription: Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff. Maintains a rapport with other laboratory departments, including technical, specimen processing, sendouts, IT, and lab services to provide service excellence to clients.
Associate Tekfortune Inc.AssociateFarmington, MIThe Senior Process Associate plays a crucial role in overseeing the lifecycle of debit and credit cards, ensuring efficient data management and high-quality customer interactions. 2. Manage Troubleshooting Tasks By Applying Analytical Skills To Provide Effective Solutions And Escalate Complex Issues To Higher Levels Of Support When Necessary.
Investment Banking Associate - Services & Industrials Piper SandlerInvestment Banking Associate - Services & IndustrialsBirmingham, MichiganOur investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. This is reflected in our commitment to engage, hire, and retain bright, committed people to work in partnership within an inclusive environment that allows each person to achieve personal success and add value to our teams and communities.
Spa Sales and Guest Service Associate Hand and Stone Franchise CorpSpa Sales and Guest Service AssociateDearborn, MII acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Corporate Strategy Consulting Associate CSAA Insurance GroupCorporate Strategy Consulting AssociateMI$129,825–$144,250 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}. Experience supporting strategic planning cycles, including long-range planning, with demonstrated ability to distill market and internal insights into executive-ready insights and deliverables.
Spa Sales and Guest Service Associate DearbornSpa Sales and Guest Service AssociateDearborn, MichiganI acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Associate Customer Service Representative Varite, IncAssociate Customer Service RepresentativeAuburn Hills, MI$22–$24.14 / hourWith 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services. Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies.
Associate Customer Service Representative TalentBurst, Inc.Associate Customer Service RepresentativeAuburn Hills, MI$22–$24.14 / hourThis involves interaction with the customer, credit, and sales representative-Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit-As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)#TB_PH#ZRHC . Title: Associate Customer Service RepresentativeLocation: MI - Auburn HillsDuration: 3 MonthsThis position is hybrid 4 days in the office and 1 day from home office.
Client Manager - Account Executive - Employee Benefits Middle Market- Troy Kapnick Insurance GroupClient Manager - Account Executive - Employee Benefits Middle Market- TroyTroy, MIThe Client Manager/Account Executive will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client's employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, and guidance. Must possess excellent computer skills, including knowledge of Microsoft products (Word, Excel, Outlook and PowerPoint, Teams), video conferencing and Agency Management Systems.
NewPart Time (30 Hours) Associate Banker, Groesbeck Metro Branch, Clinton Twp, MI JPMorgan Chase & CoPart Time (30 Hours) Associate Banker, Groesbeck Metro Branch, Clinton Twp, MIClinton Township, MICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Insurance Service Associate Independent Insurance Services Agency, Inc.Insurance Service AssociateTroy, MIRemotePart timeThis is an excellent opportunity for someone who thrives in a client-focused role, enjoys delivering outstanding service, and can identify opportunities to strengthen customer relationships through proactive account management. As an Insurance Service Associate, you'll be the trusted point of contact for our existing clients, ensuring they receive exceptional service while helping them maintain the right coverage for their evolving needs.
Client Service Representative - Novi, MI Advisor Talent SolutionsClient Service Representative - Novi, MINovi, MichiganPosition: Client Services Representative Firm: Richard W. Paul & Associates Location: Novi, MI Overview: Richard W. Paul & Associates , a leading financial services firm based in Novi, MI , is seeking a dedicated Client Services Representative to join our team. The Client Services Representative plays a key role in supporting the day-to-day operations of the firm while delivering a high level of service to both existing and prospective clients.
Part Time (30 Hours) Associate Banker Detroit Metro Southwest Bilingual English and Spanish Required JPMorgan Chase & CoPart Time (30 Hours) Associate Banker Detroit Metro Southwest Bilingual English and Spanish RequiredDetroit, MICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Security Client Manager Allied UniversalSecurity Client ManagerSouthfield, MichiganUtilize Allied Universal’s AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability. Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction.
Part Time (30 Hours) Associate Banker, Allen King Branch, Brownstown Twp, MI JPMorgan Chase & CoPart Time (30 Hours) Associate Banker, Allen King Branch, Brownstown Twp, MIMICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Part Time Associate Banker North Oakland (30 Hours) JPMorgan Chase & CoPart Time Associate Banker North Oakland (30 Hours)Waterford, MIJob Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Client Accounting Specialist Bredernitz Wagner & Co PCClient Accounting SpecialistHowell, MIFull timeOur clients rely on us for expert financial guidance, responsive service, and a personal touch that larger firms simply can't offer. Our team enjoys a supportive work culture, opportunities for professional growth, and the satisfaction of making a real difference for the clients we serve.
Part Time (20 Hours) Associate Banker, East Highland Branch, Highland, MI JPMorgan Chase & CoPart Time (20 Hours) Associate Banker, East Highland Branch, Highland, MIMICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Operations Associate-Pipeline StratAcuity Staffing Partners IncOperations Associate-PipelineWarren, MI$30–$40 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. A typical operations associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.
Field Service Technical Support StratAcuity Staffing Partners IncField Service Technical SupportDetroit, MI$20–$22 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Tasks include, but are not limited to: Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
Part Time Associate Banker Ann Arbor (30 Hours) JPMorgan Chase & CoPart Time Associate Banker Ann Arbor (30 Hours)Ypsilanti, MICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Specialist Lead, Government Client Contracts Management (Civil) Deloitte Touche Tohmatsu LtdSpecialist Lead, Government Client Contracts Management (Civil)Detroit, MI$84,300–$155,400 / yearThe prime contracts professional understands the Deloitte market offering/ client solution that our external client needs; and, The prime contracts professional navigates the often highly regulated acquisition landscape to help GPS leaders place their solution onto an awarded contract that enables Deloitte to improve the public outcome. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Salesforce CTA, Associate Vice President Deloitte Touche Tohmatsu LtdSalesforce CTA, Associate Vice PresidentDetroit, MI$171,500–$292,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Audit Associate Doeren Mayhew & Co., P.CAudit AssociateTroy, MIDoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. The Audit Associate will have the opportunity to work as a member of an engagement team serving a diverse client base of industries such as manufacturing, construction, dealerships, governmental and non-profit, wholesale and distribution, retail, restaurant and more.
Hiring Event - Part Time Associate Banker South Oakland (30 Hours) JPMorgan Chase & CoHiring Event - Part Time Associate Banker South Oakland (30 Hours)Detroit, MICreate a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings. Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Associate Director Audit Services University of MichiganAssociate Director Audit ServicesAnn Arbor, MIProfessional certification in a related area, specifically Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP); other acceptable core credentials include Certified Internal Auditor (CIA) or Certified Public Accountant (CPA). This position requires strong analytical, communication, and relationship-building skills to interact with leadership, faculty and staff across the university, communicate complex issues clearly and professionally, and contribute to a collaborative team environment focused on continuous improvement and high-quality client service.
Client Resolution Representative United Wholesale MortgageClient Resolution RepresentativePontiac, MichiganFull timeThe Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or Foreclosure. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible.
Client Escalation Specialist United Wholesale Mortgage LLCClient Escalation SpecialistPontiac, MIThe Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or Foreclosure. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible.