Client Representative Jobs in Worcester, MA

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. We are seeking a Customer Service Representative to serve as the main point of contact for customers.

This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.

li class="MsoBodyText" style="margin-right:13px;margin-left:8px">Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.

Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.

Our ideal candidate will also: Effectively use Microsoft Office software, Outlook, Word, Excel, to communicate via email to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.

p>Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped HomeX be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments.

StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere.

Key Responsibilities: Manage intercompany and internal collections, ensuring timely resolution of outstanding balances. Kforce has a client that is seeking a Collections/Customer Service Representative in Johnston, RI.

Responds effectively and efficiently to internal and external inquiries across multiple channels, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation. •Accounts & backlogs management, proactively communicate changes/delays and suggest alternative options whenever possible to mitigate escalation due to shipping delays.

AVID Energy Solutions, a Mass Save® Partner, is seeking an experienced, highly motivated, Inside Sales Representative (internally referred to as an Energy Efficiency Coordinator) to join our team in Sutton, MA earning $70,000 - $150,000+ based on experience with uncapped commissions by following up on audited homes and businesses with cutting edge tools and technology to assess areas of improvement for energy efficiency and utility cost savings. Our team of certified energy efficiency specialists, professional weatherization installers, HVAC install and service team, windows & doors team, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors.

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The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.