Customer Service Representative Hamilton ConnectionsCustomer Service RepresentativeDanbury, CT$20–$27 / hourThe customer service representative is the face of the company, and supports sales goals through good customer service, maintaining quality relations with existing accounts and providing production support. Job Responsibilities:Provide excellent customer service by responding to inquiries and complaints in a diplomatic manner; log complaints on the customer issues log.
Commercial Go-To-Market (GTM) Sales Representative GAF Materials LLCCommercial Go-To-Market (GTM) Sales RepresentativeNY$81,000–$103,500 / yearBy orchestrating bid meetings and performing rigorous win/loss analytics, you provide the vital market intelligence needed to accelerate regional revenue and identify key growth opportunities in emerging strategy markets. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
Client Service Representative I - SSL Matrix Absence Management, Inc.Client Service Representative I - SSLNew York, NY$23.10–$28.87 / hourLimited knowledge of NYS WCB regulations as they affect our business and client issues, and client needs; Works with manager to increase knowledge in NYS WCB regulations thus building and maintaining positive ongoing client relationships. Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand.
Jr Equity/Fixed Income Solutions Sales Representative London Stock Exchange Group PlcJr Equity/Fixed Income Solutions Sales RepresentativeNew York, NY$71,200–$118,800 / yearKey Responsibilities Build and maintain strong internal relationships with Account Managers, Sales Specialists, and cross‑functional partners Support territory planning and sales strategy development, identifying new prospects and expansion opportunities within assigned accounts Execute high‑quality outbound prospecting activities, partnering closely with lead generation and account teams to ensure consistent pipeline coverage Participate in customer meetings and calls, gradually taking on more responsibility for discussions as product and market knowledge grows Assist in delivering client demonstrations of LSEG / Refinitiv solutions, learning how products support buy‑side workflows and investment decision‑making Develop an understanding of customer workflows and industry trends to support solution‑oriented conversations Support deal execution by assisting with proposals, pricing requests, CRM updates (Salesforce), and internal coordination Progressively take ownership of opportunities following onboarding, with the goal of managing a quota over time Qualifications & Experience 1-3 years of experience in sales, financial services, client service, consulting, or a related field Strong interest in financial markets and investment management; prior exposure is helpful but not required Demonstrated motivation, curiosity, and willingness to proactively engage prospects and clients Comfort working toward goals and learning within a performance‑driven environment Strong communication skills, with the ability to clearly articulate ideas verbally and in writing Coachable mindset with the ability to absorb feedback and continuously improve Organized, detail‑oriented, and able to manage multiple tasks efficiently Professional presence with the ambition to build executive‑level communication skills Career Stage: Senior Associate Compensation/Benefits Information: LSEG is committed to offering competitive Compensation and Benefits. You will work closely with senior sales leaders, account managers, customer success managers, and internal partners to help identify opportunities, support client engagements, and progress deals through the sales lifecycle.
["Customer Service Representative","Customer Service Representative"] Burjline Builders["Customer Service Representative","Customer Service Representative"]Jersey CityAs a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, complaints, and providing assistance. You will play a crucial role in ensuring customer satisfaction and building positive relationships with our clients.
Customer Service Representative Nothing Bundt Cakes - Carle PlaceCustomer Service RepresentativeCarle Place, NYPart timeEmployees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). This position offers an exciting opportunity to develop your customer service expertise while contributing to a lively, fast-paced environment where teamwork and positivity thrive.
Customer Service Representative - State Farm Agent Team Member Don Enga - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberQueens Village, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Wellness Representative Restore Hyper Wellness + CryotherapyWellness RepresentativeNew York City, NY$19–$21 / hourThis role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients wellness transformations in a dynamic health-focused environment. As a Hyper Wellness Representative, youll be the face of the studio-creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations.
Call Center Representative Help at HomeCall Center RepresentativeBrooklyn, New York$22–$24 / hourFull timeOverview: As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. Responsibilities: What You'll Do: Serve as the first point of contact for potential clients via inbound and outbound calls—with an expectation of being on the phone at least five hours per day.
Client Account Manager, Large Customer Sales (Financial Services) RedditClient Account Manager, Large Customer Sales (Financial Services)New York City, NY$135,100–$189,200 / yearProactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Client Service Representative Stamford Veterinary Center and My Pet LodgeClient Service RepresentativeStamford, CTFull timeWe practice high-quality medicine with a team that actually works together, communicates well, and has each other’s backs on the hard days (and the chaotic ones… because let’s be honest, those happen too). You’re helping guide appointments, answering questions, managing the flow of the day, and making sure both pets and their people feel taken care of from start to finish.
Seasonal Premier Club Servicing Representative US Open Tennis ChampionshipsSeasonal Premier Club Servicing RepresentativeQueens, New YorkWith more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?. As a representative of the hospitality department an ideal candidate is highly organized, detailed orientated, and calm under high stress/pressure situations while providing best in class service to all premium club clients.
["CUSTOMER SERVICE REPRESENTATIVE","CUSTOMER SERVICE REPRESENTATIVE"] Custom One Truck Source["CUSTOMER SERVICE REPRESENTATIVE","CUSTOMER SERVICE REPRESENTATIVE"]WyandanchWith sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. This role is responsible for answering inbound phone calls, providing accurate information regarding quotes and unit availability, and creating a positive first impression through a friendly, welcoming, and professional demeanor.
Field Support Representative (EMEA) Skydio IncField Support Representative (EMEA)NY$100,000–$130,000 / yearThe Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. About the role: We are looking for a highly-motivated and technical individual with UAS experience who is comfortable interfacing with Defense and Government customers as well as other Federal and enterprise customers to provide best-in-class onsite and remote technical and logistics support.
Game Day Representative - Army West Point Legends GlobalGame Day Representative - Army West PointWest Point, New YorkOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Legends Global and the United States Military Academy at West Point’s Athletic Department have partnered on the $140M renovation of Michie Stadium, which will introduce a new dynamic to premium hospitality and elevate the experience of those attending Army football games and other events.
Inbound Call Center Manager / Team Lead - Finance Industry ExlService Holdings IncInbound Call Center Manager / Team Lead - Finance IndustryNY$55,000–$65,000 / yearEXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.
Field Representative (CT/MA/ME/NH/NJ/NY/RI/VT/PR) U.S. Department of CommerceField Representative (CT/MA/ME/NH/NJ/NY/RI/VT/PR)NJICTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. CTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
Arborist Sales Representative (Elmsford, NY, US, 10523) The Davey Tree Expert CompanyArborist Sales Representative (Elmsford, NY, US, 10523)Elmsford, NY$80,000–$100,000 / yearDavey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
Business Development Representative, Inbound Impact.comBusiness Development Representative, InboundNew York City, NYimpact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
["Customer Service Representative","Customer Service Representative"] Sika AG["Customer Service Representative","Customer Service Representative"]RutherfordWith more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, andrenewable energy manufacturing industries. Understand and track performance metrics for quality, availability, and on-time shipments via customer portals, Act as a liaison between internal departments to ensure that customer order requests are managed and fulfilled in a timely manner.
Territory Sales Representative - Cardiology Physician Partnership Iterative HealthTerritory Sales Representative - Cardiology Physician PartnershipNew York, NY$90,000–$130,000 / yearThis is a physician-facing sales role focused on identifying prospective partners, building trusted relationships with physicians and practice leaders, and converting qualified opportunities into new members of the Iterative Health network. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
Sales Development Representative Remote, US Newsela Inc.Sales Development Representative Remote, USNYRemoteAbility to be a strategic thought partner to AEs, continuously researching and staying up-to-date on your region as a territory expert, tracking account activity, and managing thousands of school accounts across designated states. What You''ll Be Doing: Drive high-volume outbound prospecting through strategic email cadences and targeted daily phone outreach to key school decision-makers, including administrators and instructional coaches.
Territory Sales Representative - GI Physician Partnerships Iterative HealthTerritory Sales Representative - GI Physician PartnershipsNew York, NY$90,000–$130,000 / yearThis is a physician-facing sales role focused on identifying prospective partners, building trusted relationships with physicians and practice leaders, and converting qualified opportunities into new members of the Iterative Health network. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
Sales Representative/Business Consultant - Stamford, CT System OneSales Representative/Business Consultant - Stamford, CTStamford, ConnecticutThis is a high-impact, field-based opportunity for someone who thrives in a fast-paced, quota-driven environment and wants to make a meaningful difference in the way businesses operate and grow. In this role, you will work closely with small and mid-sized businesses (SMBs), introducing them to Clover, an award-winning point-of-sale and business management platform.
Sales Representative/Business Consultant - Long Island, NY System OneSales Representative/Business Consultant - Long Island, NYHempstead, New YorkThis is a high-impact, field-based opportunity for someone who thrives in a fast-paced, quota-driven environment and wants to make a meaningful difference in the way businesses operate and grow. In this role, you will work closely with small and mid-sized businesses (SMBs), introducing them to Clover, an award-winning point-of-sale and business management platform.
["In-House Customer Service Representative","In-House Customer Service Representative"] Pirate Staffing["In-House Customer Service Representative","In-House Customer Service Representative"]Norwalk$18–$85 / hourWe are looking for a professional and friendly Customer Service Representative to support daily office operations and assist customers in person, over the phone, and via email. Answer phone calls, emails, and in-person inquiries.
Client Account Manager, Large Customer Sales Financial Services Reddit IncClient Account Manager, Large Customer Sales Financial ServicesNew York City, NY$135,100–$189,200 / yearProactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
["Sr. Customer Service Representative","Sr. Customer Service Representative"] Inteplast Group["Sr. Customer Service Representative","Sr. Customer Service Representative"]HauppaugeEnters sales orders into the system, contacts customers to ascertain data omitted on orders, resolves customer questions related to orders, provides price quotations, traces status of orders through traffic and production departments at plant locations. JOB RESPONSIBILITIES: Receives customers' requests by telephone or email; analyzes requests, provides information requested and routes request to proper person.
School Sales Representative Remote, US Newsela Inc.School Sales Representative Remote, USNYRemote$60,000–$62,500 / yearUncover district needs through consultative conversations to have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela's ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide. Grounded in learning science research, Newsela's solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
B2B - Sales Development Representative SDR, Healthcare Cookunity LLCB2B - Sales Development Representative SDR, HealthcareNY$70,000–$100,000 / yearFrom AI-powered Fraîche smart fridges in workplaces to Medically Tailored Meals for patient populations, we sit at the intersection of food, technology, and health-delivering real impact at scale. You''ll run AI-assisted outbound campaigns (we use Artisan) to reach decision-makers responsible for employee health, benefits, and wellness programs - then qualify the interest those campaigns and our marketing generate, turning it into a pipeline.
Sales Development Representative LightyearSales Development RepresentativeNew York, NY$65,000–$75,000 / yearLightyear’s platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. You will build and learn about our ideal customer profile, contact prospects, build customer excitement, and tee up important sales from a combination of outbound and inbound channels.
Entry-Level Remote Sales Development Representative (20 - 27 per hour) NoGigiddyEntry-Level Remote Sales Development Representative (20 - 27 per hour)New York, NYRemote$20–$27 / hourAccount Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
Entry-Level Remote Sales Development Representative (20 - 27 Per Hour) NoGigiddyEntry-Level Remote Sales Development Representative (20 - 27 Per Hour)New York, NYRemote$20–$27 / hourAccount Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
Verizon Value - Field Sales Representative - $500 Sign-On Bonus!!! Acosta, Inc.Verizon Value - Field Sales Representative - $500 Sign-On Bonus!!!NYIn this customer-facing retail sales role, you will promote product awareness, educate shoppers on wireless devices, plans, and promotions, and convert conversations into sales by delivering confident, consultative, and solution-oriented experiences. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
NewCustomer Relations Representative - State Farm Agent Team Member Alysa DiMarco - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberRye, NYFull timeDrive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Customer Service Representative - Patient Registration R1 Revenue Cycle ManagementCustomer Service Representative - Patient RegistrationManhattan, NY$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Inside Sales Representative (Industrial Construction) - Carlstadt, NJ Brand Industrial Services IncInside Sales Representative (Industrial Construction) - Carlstadt, NJCarlstadt, NJ$31.25–$36.05 / hourIf anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act. About Us: BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets.
["Customer Service Representative","Customer Service Representative"] Fuse Solutions["Customer Service Representative","Customer Service Representative"]Valley StreamWe're currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest!
Customer Service Representative UniFirst CorpCustomer Service RepresentativeStratford, CTWe were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. Additionally, you will be responsible for tasks associated with customer support including, but not limited to, problem resolution, order entry and returns processing.
Customer Service Representative Workoo TechnologiesCustomer Service RepresentativeYonkers, New YorkCustomer Service/Order Entry Representatives handle customer orders, telephone, and /or email contacts with distributors, dealers/customers, consumers and Latham's Regional Sales Managers to support customer needs in quoting/placing orders, design/technical support and/or resolving concerns. The CSR/OE will also promote all Latham products, brands, programs and services and share information obtained from Latham's dealers and consumers with management.
Field Sales and Marketing Representative - Norwalk, CT Techtronic Industries North America, Inc.Field Sales and Marketing Representative - Norwalk, CTNorwalk, CT$24.04–$25.96 / hourExceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm. + Participate in merchandising resets to support TTI’s relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI’s safety protocols.
Broker Development Representative TouchCareBroker Development RepresentativeStamford, CT$60,000–$70,000 / yearIn this role, you'll be at the forefront of TouchCare's growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money.
Inside Sales Representative SRS Distribution IncInside Sales RepresentativeNY$24.13–$30.72 / hourDepending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.
Print and Signage Customer Service Rep US146Print and Signage Customer Service RepStamford, Connecticut$20–$28 / hourYou will act as a blend of a Customer Service Representative, Account Manager, and Project Manager , ensuring that client requests are not only answered but executed flawlessly from start to finish. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Customer Service Representative Aquarion Water CompanyCustomer Service RepresentativeMonroe, CTApplicants must be able to perform the following primary duties in a manner consistent with the Company's mission to be the service provider, employer and investment of choice through a relentless commitment to excellence: Receive and respond (via phone, email and chat) to all types of customer inquires with regard to such matters as billing (i.e., high bills, zero usage, credits, refunds, transfers, adjustments), water quality and service (i.e., discolored water, pressure issues, service interruptions, outages), meter and remote malfunctions, collections (installment plans, arrangements, ebilling), property transfers and final bills, leak adjustments and other service-related issues. Resolve customer inquiries or complaints to ensure first-call problem resolution and customer satisfaction; arrange for field service or meter reading departments to perform work as necessary; ability to problem-solve and thoroughly research in order to successfully resolve issues.
["Customer Service Representative","Customer Service Representative"] Tedesco Auto Body["Customer Service Representative","Customer Service Representative"]New RochelleIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Territory Sales Representative - GI Physician Partnerships Iterative Scopes IncTerritory Sales Representative - GI Physician PartnershipsNew York, NY$90,000–$130,000 / yearThis is a physician-facing sales role focused on identifying prospective partners, building trusted relationships with physicians and practice leaders, and converting qualified opportunities into new members of the Iterative Health network. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors'' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
Territory Sales Representative - Cardiology Physician Partnership Iterative Scopes IncTerritory Sales Representative - Cardiology Physician PartnershipNew York, NY$90,000–$130,000 / yearThis is a physician-facing sales role focused on identifying prospective partners, building trusted relationships with physicians and practice leaders, and converting qualified opportunities into new members of the Iterative Health network. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors'' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
Customer Service Representative - State Farm Agent Team Member Jose Rivera - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberJamaica, NYFull timeEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
["Sr. Customer Service Representative","Sr. Customer Service Representative"] Medegen Medical Products/Medira["Sr. Customer Service Representative","Sr. Customer Service Representative"]HauppaugeEnters sales orders into the system, contacts customers to ascertain data omitted on orders, resolves customer questions related to orders, provides price quotations, traces status of orders through traffic and production departments at plant locations. Receives customers' requests by telephone or email; analyzes requests, provides information requested and routes request to proper person.