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You'll be the compassionate bridge between our clients and their beloved pets' care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. Team Coordination: You'll promptly alert appropriate departments when patients arrive, distribute daily schedules, and ensure patient files are properly prepared and updated.
p>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
p>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
The Client Care Representative / Dispatcher manages inbound and outbound calls, converts opportunities into booked appointments, dispatches technicians efficiently, and ensures a smooth experience for both customers and the field team. You will be expected to convert calls into booked appointments, maximize schedule efficiency, and support our technicians by keeping the day running smoothly.
We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective. We are seeking a Client Services Representative who will be responsible for managing a book of business for both TPA and Non-TPA clients to ensure key deliverables are met, driving both business growth and client retention.
Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve.
p>The Senior Client Support Representative serves as a critical liaison within the Client Support organization, ensuring the consistent delivery of high-quality training and support to both new hires and tenured specialists. In addition to leading training initiatives, the incumbent provides subject matter expertise to support issue resolution, contributes to the continuous improvement of learning programs, and participates in cross-functional projects.
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Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing: Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers. Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
In this position, the roles and responsibilities include (but are not limited to) front-line phone service, scheduling specimen pickups for delivery to the laboratory, database management, handling customer concerns, setting up user accounts, supply as it relates to customer support, and other duties as deemed necessary by the department supervisor/manager. ESSENTIAL FUNCTIONS:Answer incoming phone calls and either handle the request or dispatch the call to the appropriate person/department.
For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Our clinic is committed to providing progressive veterinary care to people and pets in the community through compassion, dedication and education.
In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Your life-changing work will range from warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team, managing check-ins and check-outs, processing payments, and supporting the smooth flow of patient care. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care.
All interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations).
The Client Success Representative is responsible for driving revenue for Cardone Ventures by selling a high volume of Elite Edge - our introductory workshop - tickets and introducing and moving qualified business owners through our ecosystem. Demonstrate the ability to build and maintain a robust sales pipeline with consistent follow-ups on unsold opportunities, leading to higher closure rates.
p>Position Overview: The Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.
The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. If you are a current associate, you need to apply through our internal career site.
li>Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for:
For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. If you're looking to join a compassionate, high-performing team where your client service skills truly make a difference-we'd love to meet you!
li>Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
Please reference the following article with regard to the licensing requirements of this position. .
Answer inbound calls, or work on case-based assignments to meet the service and trading needs of both Vanguard advisors and advised clients, that may require research, analysis, and collaboration to resolve complex client situations and deliver tailored solutions .
We are looking for: Veterinary Client Service RepresentativeOur Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions.
Serves as an informational representative of clinical departments providing Laboratory information in response to patient and Clinical laboratory practices and inquiries while maintaining laboratory documents and ensuring quality control. ESSENTIAL FUNCTIONS:
Your life-changing work will range from warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team, managing check-ins and check-outs, processing payments, and supporting the smooth flow of patient care. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care.