Customer Service Representative DHL GroupCustomer Service RepresentativeCharlotte, NCKey Accountabilities: Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. In addition to the general job description below, the ideal candidate will also have the following skills: Inbound/Outbound, Customer Service, Loading/Unloading, Attention to Detail.
["Customer Service Representative","Customer Service Representative"] Sealing Agents["Customer Service Representative","Customer Service Representative"]Indian Trail$16–$18 / hourThe position is central to the entire administrative staff and is an important component that networks staff member to customer, and staff member to staff member, that contributes to the overall success of the business. Service --Believing that the "entitlement mentality" prevalent in our culture today is harmful to true success, we value a "privilege mentality" over self-interest.
["Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE","Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE"] CCS Medical["Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE","Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE"]CharlotteBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
["Customer Service Representative - Seasonal","Customer Service Representative - Seasonal"] Williams-Sonoma["Customer Service Representative - Seasonal","Customer Service Representative - Seasonal"]CharlotteChromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
["Customer Service Representative","Customer Service Representative"] Fishman Flooring Solutions["Customer Service Representative","Customer Service Representative"]CharlotteIn this role, you'll help deliver an outstanding customer experience while supporting daily branch operations with a strong focus on efficiency and exceptional customer service. Experience with operating in a customer service capacity to assist sales staff and customers with orders, purchases, questions and problems.
["Customer Service Representative","Customer Service Representative"] Stoner's Pizza Joint["Customer Service Representative","Customer Service Representative"]CharlotteAs a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Our irresistible dough recipe was developed 30 years ago but with new leadership, we've updated the concept to better reflect what pizza lovers want now, and in the future.
["Customer Service Representative - ON CALL","Customer Service Representative - ON CALL"] HeiTech Services["Customer Service Representative - ON CALL","Customer Service Representative - ON CALL"]CharlotteThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Customer Service Representative U-HaulCustomer Service RepresentativeCharlotte, NCPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative DHL (Deutsche Post)Customer Service RepresentativeCharlotte, NCKey Accountabilities: Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. In addition to the general job description below, the ideal candidate will also have the following skills: Inbound/Outbound, Customer Service, Loading/Unloading, Attention to Detail.
["Customer Service Representative","Customer Service Representative"] MasterBrand["Customer Service Representative","Customer Service Representative"]CharlotteThis role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes. The Rep, Builder Field Customer Service owns the end-to-end customer service lifecycle for service and warranty orders, serving as the primary point of contact to diagnose issues, prescribe corrective actions, and drive timely resolutions.
["Representative - Customer Service","Representative - Customer Service"] Schaeffler["Representative - Customer Service","Representative - Customer Service"]Fort MillJob Segment: Logistics, Supply Chain, Supply Chain Manager, Accounts Receivable, Customer Service Representative, Operations, Finance, Customer Service. We value what you bring to our business, which is why we are committed to providing you with a competitive, comprehensive benefits program that gives you and your family the care you need to lead healthy, productive lives.
Wholesale Payments Client Onboarding Advisor Truist Financial CorporationWholesale Payments Client Onboarding AdvisorCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description: The Client Onboarding Advisor I is directly responsible and accountable for coordinating and leading client implementation efforts for new, or the maintenance of less complex Wholesale Payment services.
["Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE","Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE"] CCS["Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE","Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE"]CharlotteBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Wholesale Payments Client Onboarding Advisor Truist Financial CorpWholesale Payments Client Onboarding AdvisorCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description: The Client Onboarding Advisor I is directly responsible and accountable for coordinating and leading client implementation efforts for new, or the maintenance of less complex Wholesale Payment services.
Centralized Brokerage Registered Client Service Associate Truist Financial CorporationCentralized Brokerage Registered Client Service AssociateCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
Brokerage Registered Client Service Associate Truist Financial CorporationBrokerage Registered Client Service AssociateGastonia, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
Brokerage Registered Client Service Associate - Charlotte, NC Truist Financial CorporationBrokerage Registered Client Service Associate - Charlotte, NCCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
["CLT Customer Service Representative","CLT Customer Service Representative"] WyattWorks Plumbing["CLT Customer Service Representative","CLT Customer Service Representative"]CharlotteIf you're looking for a company where your work matters, your teammates feel like family, and you have room to grow, WyattWorks is the place for you. We work hard, have fun, support one another, and are passionate about creating an outstanding experience for both our customers and our team.
Customer Support Representative Puttshack PerksCustomer Support RepresentativeCharlotte, North CarolinaAs a Remote Customer Support Representative, you'll provide excellent customer support by resolving issues and answering questions over the phone, email, and chat. As a Remote Customer Support Representative, your responsibilities will include delivering excellent customer support, diagnosing issues, and marketing our goods and services.
NewOutside Sales Representative / B2B Stark ExterminatorsOutside Sales Representative / B2BCharlotte, NCFull timeQUALIFICATIONS FOR AN OUTSIDE SALES REPRESENTATIVE / HOME EVALUATORValid driver's licensePhysical ability be on your feet and maneuver in crawl spaces in various weather conditionsCustomer service experienceKnowledge of principles and methods for showing, promoting and selling servicesBasic math skillsARE YOU READY TO JOIN OUR LEAD GENERATION TEAM?If you feel that you would be right for this Outside Sales Representative, please fill out our initial 3-minute, mobile-friendly application. A DAY IN THE LIFE OF AN OUTSIDE SALES REPRESENTATIVE / HOME EVALUATORAs an Outside Sales Representative / Home Evaluator, You will wake up excited to meet new clients and work on prospective business deals every day.
Client Marketing Manager, Go-To-Market Process Delivery & Enablement Truist Financial CorporationClient Marketing Manager, Go-To-Market Process Delivery & EnablementCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. The Go-to-Market Process Delivery & Enablement teammate is responsible for optimizing marketing workflow, content operations, governance, and related processes that will support a scalable content delivery across channels.
Front Office/Customer Service Representative Closets By Design CharlotteFront Office/Customer Service RepresentativeCharlotte, North CarolinaFrom our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Outside Sales Representative GpacOutside Sales RepresentativeCharlotte, NC55000–100000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Sales Presentations: Conduct in-person meetings and presentations to prospective clients, showcasing the benefits of the company's waste collection and recycling services.
NewSenior Event Executive (Legacy Sports/CSR) (Financial Services Client) OAG OctagonSenior Event Executive (Legacy Sports/CSR) (Financial Services Client)Charlotte, North CarolinaThe ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in supporting events through seamless planning and coordination, and creating inspiring and impactful experiences. We are looking for a Senior Event Executive to join our dynamic team to support the execution of consumer and community-based experiences for our financial services client.
Wholesale Payments Client Support Specialist I Truist Financial CorporationWholesale Payments Client Support Specialist ICharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Additionally, the specialist is responsible for ensuring metrics and key indicators that measure performance and monitor risk are met or exceeded, procedures are understood and followed, and identifying efficiencies to streamline internal processes and to improve service outcomes.
Client Service Specialist, Employee Benefits Relation InsuranceClient Service Specialist, Employee BenefitsCharlotte, North CarolinaThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Provides ongoing administrative support and coordinates with Account Managers and other service team members to ensure that clients receive all key deliverables in a timely and accurate manner.
Treasury Solutions Client Support Team Leader Truist Financial CorporationTreasury Solutions Client Support Team LeaderCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Responsible for talent related activities including recruitment, retention, career development, performance management, salary administration, promotions, transfers, succession planning, training, coaching and terminations within established policies and guidelines.
NewWholesale Payments Client Success Team Leader Truist Financial CorporationWholesale Payments Client Success Team LeaderCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Responsible for talent related activities including recruitment, retention, career development, performance management, salary administration, promotions, transfers, succession planning, training, coaching and terminations within established policies and guidelines.
Brokerage Registered Client Service Associate Truist Financial CorpBrokerage Registered Client Service AssociateGastonia, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
Brokerage Registered Client Service Associate - Charlotte, NC Truist Financial CorpBrokerage Registered Client Service Associate - Charlotte, NCCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
NewAVP, MSF Enterprise Client Enablement Synchrony FinancialAVP, MSF Enterprise Client EnablementCharlotte, NCThe role will provide program leadership, oversight and governance and will work successfully across all levels of the organization including program teams, sponsors, steering committees, and executive/senior leaders. Develop and manage rigorous project management and control plans, working closely with process owners, subject matter experts, project sponsors, champions, and senior management to ensure projects are completed on time and on budget.
Customer Service Representative (Insider) Toppers Pizza - South BlvdCustomer Service Representative (Insider)Charlotte, NCRequirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Rapid Advancement Opportunities (Manager & Supervisor in Training Programs) • FUN Atmosphere • Making great food that people connect over.
NewBrokerage Registered Client Service Associate - Charlotte, NC Truist BankBrokerage Registered Client Service Associate - Charlotte, NCCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
NewCentralized Brokerage Registered Client Service Associate Truist BankCentralized Brokerage Registered Client Service AssociateCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
Brokerage Registered Client Service Associate Truist BankBrokerage Registered Client Service AssociateGastonia, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
Sales Representative & Trainer – Empower Others, Make a Difference The Compass Business GroupSales Representative & Trainer – Empower Others, Make a DifferenceFort Mill, South CarolinaEvery day, your empathy, patience, and encouragement will help people succeed and your ability to connect, listen, and inspire will make a lasting impact on both clients and colleagues. As a Sales Representative & Trainer, you'll guide clients in safeguarding what matters most, while also nurturing your teammates' growth and confidence.
Field Marketing Representative (Canvasser) Southern Industries Home ImprovementsField Marketing Representative (Canvasser)Charlotte, North Carolina$15–$20Southern Industries Home Improvement is a proud family-owned company where our mission is to help homeowners achieve their home improvement dreams and needs for the last 50+ years! Although we continue to grow with over 300,000 jobs for 200,000 homes across 5 different states, our motto remains the same “we build relationships that last a lifetime”.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeCharlotte, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Centralized Brokerage Registered Client Service Associate Truist Financial CorpCentralized Brokerage Registered Client Service AssociateCharlotte, NCDemonstrated experience in a call center or brokerage office environment, preferably focusing on outbound sales calls.\n \nGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. This includes administrative and operational support, business development assistance, and providing a consistent and effective level of client servicing when the Financial Advisor is unavailable.\n \nESSENTIAL DUTIES AND RESPONSIBILITIES\n \nFollowing is a summary of the essential functions for this job.
NewTerritory Sales Representative - Heavy-Duty Vehicle Service Equipment - Base Salary to 70k/year - Charlotte, NC AllSearch Professional StaffingTerritory Sales Representative - Heavy-Duty Vehicle Service Equipment - Base Salary to 70k/year - Charlotte, NCCharlotte, NC$50,000–$70,000 / year2+ years of equipment sales, industrial sales, technical sales, capital equipment sales, fleet equipment sales, automotive equipment sales, heavy equipment sales, commercial equipment sales, or related B2B outside sales experience. This role is responsible for developing new business and managing existing customer relationships while selling heavy-duty vehicle lifts, lubrication systems, air compressors, wheel-service equipment, vehicle-wash systems, shop equipment, fleet maintenance equipment, and related service equipment.
Client Marketing Manager, Go-to-Market Process Delivery & Enablement Truist Financial CorpClient Marketing Manager, Go-to-Market Process Delivery & EnablementCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. The Go-to-Market Process Delivery & Enablement teammate is responsible for optimizing marketing workflow, content operations, governance, and related processes that will support a scalable content delivery across channels.
NewCollege Financial Representative, Internship Program Northwestern MutualCollege Financial Representative, Internship ProgramCharlotte, North Carolina$500–$1,000 / yearInternOur college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.
Client Marketing Manager, Go-to-Market Process Delivery & Enablement Truist BankClient Marketing Manager, Go-to-Market Process Delivery & EnablementCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Position SummaryThe Go-to-Market Process Delivery & Enablement teammate is responsible for optimizing marketing workflow, content operations, governance, and related processes that will support a scalable content delivery across channels.
Sales Representative Katie Hallberg - State Farm AgencySales RepresentativeSHELBY, NORTH CAROLINAEmployees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential!
NewConstruction Project Representative Pyramid HealthcareConstruction Project RepresentativeGastonia, NCRemotePyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
NewSales Representative & Trainer – Leadership Opportunity (In-Person | Local Territory) The Compass Business GroupSales Representative & Trainer – Leadership Opportunity (In-Person | Local Territory)Fort Mill, South CarolinaIf you're ready to transition your leadership and coaching skills into a civilian career that's purpose-driven and financially rewarding, we'll help you make that move with confidence. You'll work directly with clients to provide coverage solutions while also coaching and developing new team members to achieve success.
Client Leader | Higher Education Baxter Hodell Donnelly Preston, IncClient Leader | Higher EducationCharlotte, NCThe Client Leader is responsible for expanding BHDP's presence within the Higher Education Market by developing strategic relationships with decision-makers, maintaining a healthy sales funnel through consistent sales behaviors, and achieving individual net revenue and profit goals. Identifies and develops strategic targeted relationships with multiple new and existing clients in positions of financial authority to achieve individual sales stretch net revenue and profit goals in alignment with the Higher Education Business Plan and budget.
Client Leader | Industrial Design Baxter Hodell Donnelly Preston, IncClient Leader | Industrial DesignCharlotte, NCThe Client Leader is responsible for expanding BHDP's presence within the Industrial market by developing strategic relationships with decision-makers, maintaining a healthy sales funnel through consistent sales behaviors, and achieving individual net revenue and profit goals. Identifies and develops strategic targeted relationships with multiple new and existing clients in positions of financial authority to achieve individual sales stretch net revenue and profit goals in alignment with the Industrial Business Plan and budget.
Customer Service Representative - Logistics BEST Logistics GroupCustomer Service Representative - LogisticsCharlotte, North CarolinaIdentify trends and risks such as recurring service issues, carrier performance concerns, shifts in customer behavior, look for opportunities for process improvements, and supporting additional business growth. BEST Logistics Group is excited to add a dynamic Customer Service Representative to its Charlotte based Logistics Team, supporting our Key Account Managers.
NewCustomer Service Representative Driven Brands Holdings IncCustomer Service RepresentativeCharlotte, NCDriven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. The successful candidate will work directly with team members, franchisees, and customers to resolve issues, prevent future issues, and continuously improve processes, with a core focus on Customer Satisfaction.