Who We Are: BeLeaf Medical is one of Missouri’s leading, vertically integrated cannabis companies, consisting of Swade Dispensaries and Sinse Cannabis. Job Purpose: The Customer Service Representative (CSR) plays a vital role in ensuring exceptional customer experience by handling inquiries, resolving issues, and supporting store operations. How you'll make an impact: The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Primary Objective: To engage with customers through multiple interaction types, including phone, email, and in-person. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction. Primary Function and Scope: - Provide exceptional customer service through phone, email, and in-person interactions.
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