UNKNOWN

FEED

Responsibilities Provide product support for customers after their first 90 days Engage with users who are experiencing issues to help resolve Educate clients on the Chargezoom platform features using GAAP best practices Provide clients with platform demos for specific features that may solve a pain point Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or possible churn Work proactively with customers who have decreased usage on the platform Collaborate with Product and Engineering team on escalations Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for supporting customers and helping them achieve their goals Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.

Chargezoom

Customer Success Manager (Support & Retention)

Responsibilities Act as the main point of contact and product expert during your clients first 30-90 days Engage with users during their prospecting journey to drive product adoption Onboard and educate clients on the Chargezoom platform Provide clients with platform tours and help them process their first transaction Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or prevents the user from moving forward Help develop and implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by helping the customer through the process Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for technology and driving product improvements Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.

Customer Success Manager (Onboarding)

Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

YEAR

Ally Financial Inc

Auto Mechanic, Service Manager or Service Technician - Bilingual French

The Fuel Customer Relationship Manager consistently demonstrates a positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by working in accordance with EL’s COACH Team core values. You will connect with customers regarding their fuel purchasing habits and cross-sell other ECS products, assist clients with everyday questions, resolve problems, and maintain customer relationships.

Among the largest and most diverse third-party logistics (3PL) companies in the world, England Logistics has set itself apart. England Logistics offers a vast portfolio of non-asset based transportation solutions including full truckload services, intermodal, dry and cold chain LTL, parcel, global logistics, and complete supply chain management.This comprehensive range of strategic transportation resources allows England Logistics to design, execute, and manage the flow of materials and goods from point of origin to point of utility, efficiently, reliably and economically.For those companies that recognize the importance of flexible, strategic transportation resources to maintaining a competitive position in a volatile marketplace, England Logistics provides the essential vision, information, energy and partnership that will help them win in the 21st century global economy.

England Logistics

Customer Relationship Manager

clearcompany

FULL_TIME

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Stu Anderson - State Farm Agent

Customer Care Manager - State Farm Agent Team Member

We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. All hiring activities at Tava Health are handled by company representatives using @ tavahealth.com or @ us.tavahealth.com email addresses.

Tava Health

Customer Success Manager

ea_via_bold

Conduct regular check-ins and business reviews with customers, including Executive Business Reviews for larger accounts, at a cadence appropriate to account size and complexity. You'll work alongside Account Executives, and with Technical Support, Product, and Marketing, to make sure customers get real value from Smarty.

Smarty

ADAPTED_NOW

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Enterprise Customer Account Manager

Kronos

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Robert Half Inc

Talent Manager (Administrative & Customer Support)

Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. As a Strategic Customer Success Manager over our Enterprise OEM segment, you will be responsible for supporting relationships with some of Podium's highest-valued clients.

Podium

Strategic Customer Success Manager - Enterprise (OEM)

GreenHouseAPI

Managing Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.

Overjet Inc

Mid-Market Customer Success Manager

OTHER

The Customer Success Manager will own a portfolio of named, higher-value accounts (approximately 50 to 75, depending on complexity), serving as the primary relationship owner, advocate, and internal quarterback to build trusted relationships, identify risks early, and uncover expansion opportunities within existing accounts. Sincere interest in helping healthcare organizations attract, engage, and retain patients; experience with healthcare SaaS, marketing technology, reputation management, marketing attribution, or call tracking is a plus, as is comfort using AI-enabled workflows.

RLDatix

partner Hirebridge

Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior.

Pear VC

Customer Success Manager - Piston

You'll be one of the first Customer Success Managers on Searchable's U.S. team, working 3-4 days in office in our Salt Lake City office and reporting to the Head of Customer Success. Get new customers to a first meaningful result fast, with prompt sets, competitor tracking and a clear visibility baseline in place.

Searchable

This isn't a company where you're the 400th CSM hire working a narrow slice of a mature product — you'll have outsized ownership, direct exposure to leadership, and the chance to help define what great customer success looks like here from an early stage. Fuel retail runs on infrastructure that hasn't meaningfully changed in decades — legacy POS systems, clunky payment rails, and processes that make even simple things (like onboarding a new location) harder than they should be.

Piston Technologies

Proven experience in a customer success or account management role, ideally within a SaaS, financial software, or subscription-based business model, including managing a dedicated book of business in the mid-market space. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions.

MarketStar QOZ Business LLC

Customer Success Team Manager - Financial Technology

Proven experience in a customer success or account management role, ideally within a SaaS, financial software, or subscription-based business model, including managing a dedicated book of business in the mid-market space. In this role, you will develop and implement strategic sales plans, analyze market trends, monitor competitor activities, and provide regular sales performance reports to senior management.

Customer Success Program Manager - Financial Technology

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams.

Gong.io Inc.

Senior Manager, Customer Field Operations

Gong I.O Ltd

1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

Client Manager Jobs in Bellingham, WA

Customer Success Manager (Support & Retention) Chargezoom

Customer Success Manager (Onboarding) Chargezoom

Auto Mechanic, Service Manager or Service Technician - Bilingual French Ally Financial Inc

Customer Relationship Manager England Logistics

Customer Care Manager - State Farm Agent Team Member Stu Anderson - State Farm Agent

Customer Success Manager Tava Health

Customer Success Manager Smarty

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Talent Manager (Administrative & Customer Support) Robert Half Inc

Strategic Customer Success Manager - Enterprise (OEM) Podium

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Customer Success Manager RLDatix

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Customer Success Manager Searchable

Mid-Market Customer Success Manager Piston Technologies

Customer Success Team Manager - Financial Technology MarketStar QOZ Business LLC

Customer Success Program Manager - Financial Technology MarketStar QOZ Business LLC

Senior Manager, Customer Field Operations Gong.io Inc.

Senior Manager, Customer Field Operations Gong I.O Ltd

AI Customer Success Manager - SMB Podium

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