Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality Fluent in both English and Spanish (must be able to read, write & speak Spanish). As an Energy Pro, You Will: Work within your local retailer Fluent in both English and Spanish (must be able to read, write & speak Spanish) Engage with consumers about Reliant electricity plans Help customers in your community by lowering their energy costs Learn how to uncover consumer desires and overcome objections Foster professional relationships with customers and fellow employees Welcome customers and politely offer solutions Collaborate with your team to accomplish goals and celebrate success.