Dental Claims Resolutions Specialist CornerStone StaffingDental Claims Resolutions SpecialistIrving, TX$18.50–$19.50 / hourBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. • Submit corrected or rebilled claims with required documentation through NEA (National Electronic Attachments), clearinghouses, paper, or payer portals.
NewProperty Adjuster Specialist - Field CAT Claims USAAProperty Adjuster Specialist - Field CAT ClaimsDallas, TXRemote$74,240–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
NewCompensation & Benefits Specialist Recaro Aircraft Seating Americas, Inc.Compensation & Benefits SpecialistFt Worth, TXLead return-to-work and accommodation strategies, partnering with business leaders to reduce lost time, enable safe transitional work, and support sustainable reintegration into the workforce. The position plays a key part in salary planning, including annual and quarterly bonus programs, benefits administration, and employee support, while ensuring accuracy, consistency, and market competitiveness.
NewPayroll & Benefits Specialist CornerStone StaffingPayroll & Benefits SpecialistRichardson, TXYou'll ensure accurate and timely payroll, maintain system integrity, support compliance initiatives, and provide outstanding customer service while helping improve HR processes and technology. Join a collaborative Human Resources team where your expertise in payroll, benefits administration, and HR systems will have a direct impact on employees across the organization.
NewTool Inventory Specialist Penske Truck RentalTool Inventory SpecialistDALLAS, TXTheir primary responsibility is to ship, receive, and actively track the inventory of shop equipment, tools, and supplies needed for the Shop Equipment & Tooling Support (SETS) program, field locations, and other corporate initiatives. Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
M&A Specialist Diedre Moire Corp.M&A SpecialistDallas, TX$300,000–$400,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Tax Accountant Attorney Mergers Acquisitions Divestitures Equity Funds Tax JD CPA MBA Representations Warranties Insurance RWI Transactional Risk Insurance #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs. Shall: • Determine acceptability of Representations and Warranties Insurance and Transactional Risk Insurance options for Mergers and Acquisitions deals using high level financial risk analysis and negotiating with buyers and sellers.
NewProperty Adjuster Specialist - Field USAAProperty Adjuster Specialist - FieldDallas, TX$69,920–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Billing Manager - Digitech SarnovaBilling Manager - DigitechDallas, TXAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
NewHealthcare AR Representative II RPCHealthcare AR Representative IIDallas, TX$23.19–$25.89 / hourFull timeIf you have 4-5 years of Healthcare Insurance AR experience in Dental, Medical, Oral Surgery and Payment Posting, APPLY NOW with an updated resume - Then: Call Leah @ (214) 730-5175, provide availability to be reached out to ASAP. Full-time Healthcare Accounts Receivable Specialists of 4+ years experience in medical and dental AR, 2 years of payment posting to join our RCM team onsite in Dallas.
Auto Liability PD Claims Specialist LonestarAuto Liability PD Claims SpecialistRichardson, TXFull timeExceptional communication skills-both verbal and written-will enable you to work seamlessly with internal teams and external customers, ensuring a collaborative approach to establishing facts and developing evidence. Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer experience and management and third-party customer relationships.
Claims Specialist Senior - Litigation The Progressive CorpClaims Specialist Senior - LitigationArlington, TX$77,000–$93,500 / yearFor ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/. Investigating complex and high-risk claims - which may be attorney represented or have additional litigation features - you'll consult with police officers, medical professionals, claimants and others involved in the accident.
Claims Specialist Senior - Injury The Progressive CorpClaims Specialist Senior - InjuryDallas, TX$77,000–$93,500 / yearFor ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/. Investigating complex and high-risk claims - which may be attorney represented or have additional litigation features - you'll consult with police officers, medical professionals, claimants and others involved in the accident.
Auto Bodily Injury Claims Specialist LonestarAuto Bodily Injury Claims SpecialistRichardson, TXFull timeStrong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer experience, co-worker, management and third-party relationships. With 3-5 years of experience in Auto Bodily Injury/Casualty claims, you should possess a Texas Licensed Adjuster certification and familiarity with multi-state licensing is a plus.
Indemnity Claims Specialist CorVel Enterprise Claims, Inc.Indemnity Claims SpecialistDallas, TX$52,999–$85,473 / yearPart timeThe Indemnity Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Claims Specialist - G/L Philadelphia Insurance CompaniesClaims Specialist - G/LPlano, TXEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Sr. Claims Specialist - G/L Philadelphia Insurance CompaniesSr. Claims Specialist - G/LPlano, TX$112,000–$125,000 / yearMarketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
NewClaims Specialist - Professional Liability Philadelphia Insurance CompaniesClaims Specialist - Professional LiabilityTX$95,000–$105,000 / yearEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Claims Specialist - Property Philadelphia Insurance CompaniesClaims Specialist - PropertyPlano, TX$84,422–$99,320 / yearEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Experienced Claims Specialist GEICO GENERAL INSURANCE COMPANYExperienced Claims SpecialistRichardson, TX$26.31–$39.21 / hourYou'll manage multiple steps impacting the claims life cycle, providing guidance, support, and solutions to policyholders during times of uncertainty. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
Claims Specialist - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster Liberty Mutual Holding Company IncClaims Specialist - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims AdjusterTXAssesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Weatogue, CT; Indianapolis, IN; Plano, TX; Suwanee, GA; or Lake Oswego, OR; Las Vegas, NV; Chandler, AZ.
Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster Liberty Mutual Holding Company IncClaims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims AdjusterPlano, TXAssesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Weatogue, CT; Indianapolis, IN; Plano, TX; Suwanee, GA; or Lake Oswego, OR; Las Vegas, NV; Chandler, AZ.
Claims Specialist - Auto Philadelphia Insurance CompaniesClaims Specialist - AutoPlano, TexasEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Senior Claims Specialist, Cyber Markel Group IncSenior Claims Specialist, CyberTXThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. • Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
Workers Compensation Claims Specialist Cinemark Holdings IncWorkers Compensation Claims SpecialistPlano, TXThis exciting and important role will be integral in ensuring Cinemark's Workers' Compensation claims process is aligned with industry best practices, fits the company culture and business strategy, and provides great value to our team members. Role Summary: The Workers' Compensation Claims Specialist oversees and performs a full range of professional, strategic, and coordinative efforts for the Workers' Compensation claims process.
Technical Claims Specialist Liberty Mutual Holding Company IncTechnical Claims SpecialistPlano, TXResponsibilities: Investigates claims to determine whether coverage is provided; includes analysis of potentially applicable policy provisions and drafting comprehensive coverage position letters, sometimes in conjunction with Home Office Legal coverage counsel. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Senior Casualty Claims Specialist - Central Standard Time Zone Liberty Mutual Holding Company IncSenior Casualty Claims Specialist - Central Standard Time ZonePlano, TXRemoteThe full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Indemnity Claims Specialist CorVel CorpIndemnity Claims SpecialistDallas, TX$52,999–$85,473 / yearThe Indemnity Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Insurance Claims Specialist Selene DiligenceInsurance Claims SpecialistDallas, TexasThe Hazard Claims Review Specialist is responsible for reviewing residential property damage claims to ensure claim payments accurately align with documented damages, policy coverage, adjuster findings, and repair estimates. The specialist develops tracking and reporting tools, collaborates with internal stakeholders and third-party vendors, and supports quality assurance efforts across the hazard claims process.
General Liability Claims Specialist Amtrust Financial Services IncGeneral Liability Claims SpecialistDallas, TXThe Claims Specalist is responsible for the prompt and efficient examination, investigation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds and claimants, ensuring that company resources are utilized in a cost effective manner in the process for General liability claims within BI. Determines, reviews and analyzes coverages that may or may not apply to the claim; Plans, executes and reviews investigations-coverage, liability and/or damages - including the securing of a signed or recorded statement of the insured, claimant and/or witnesses.
Litigated Claims Specialist, General Liability Zurich Insurance Group LtdLitigated Claims Specialist, General LiabilityTXIf youre passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career. Using your litigation expertise and strategic mindset, you will: Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
Senior Technical Claims Specialist, Energy Complex Liberty Mutual Holding Company IncSenior Technical Claims Specialist, Energy ComplexPlano, TXBachelor's degree or equivalent experience, with 5-7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors. Influence outcomes on high‑profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines, offshore/onshore exposures) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams.
NewSenior Casualty Claims Specialist General Placement ServiceSenior Casualty Claims SpecialistDallas, TXIn this role you will operate on a hybrid work schedule while handling process from cradle to grave involving property damage, GL, and bodily injury claims. They seek to hire a Senior Casualty Claims Specialist to settle claims within the designated authority level.
Complex Liability Claims Specialist - Commercial General Liability Utica National Insurance GroupComplex Liability Claims Specialist - Commercial General LiabilityTX$103,300–$140,000 / yearThe ideal candidate will have considerable experience in effectively negotiating settlements via mediation and direct negotiations, managing and directing litigation, conducting coverage and additional insured evaluations, and drafting coverage position letters. Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities.
NewBilingual Claims Specialist (Spanish) GEICO GENERAL INSURANCE COMPANYBilingual Claims Specialist (Spanish)Richardson, TX$25.87–$39.17 / hourCustomer Interaction: Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road. As a Bilingual (Spanish/English) Auto Claims Specialist, you'll reassure customers and offer solutions when they need us the most with empathy and care.
Auto PD DM Claims Specialist Zurich Insurance Group LtdAuto PD DM Claims SpecialistTXDesigned with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. As a Claims Specialist, you will manage auto liability property damage and Direct Market/Garagekeepers losses involving dealership inventory and vendors responsible for customer vehicles.
Senior Commercial GL & Auto Claims Specialist Amerisure Mutual InsuranceSenior Commercial GL & Auto Claims SpecialistIrving, TexasRanked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting a SeniorCommercial GL & Auto Claims Specialist with experience with handling claims that deal with risk transfer, subcontractors, and general contractors.
Commercial Auto/GL Claims Specialist Amerisure Mutual Insurance CompanyCommercial Auto/GL Claims SpecialistIrving, TXRemoteRanked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee.
Property Claims Specialist Field II - CAT/Spikes Team Mercury Insurance Services, LLCProperty Claims Specialist Field II - CAT/Spikes TeamDallas, Texas$98,568.90–$120,473.10 / yearAs a Property Claims Field Adjuster 2, you will: • Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims . • Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate: o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.
Property Claims Specialist Field II CAT/Spikes Team Mercury Insurance CompanyProperty Claims Specialist Field II CAT/Spikes TeamDallas, TX$98,568.90–$120,473.10 / yearKnowledge and Skills: As a Property Claims Field Adjuster 2, you will: Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims. Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate: o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.
NewGeneral Liability Claims Specialist I Zurich Insurance Group LtdGeneral Liability Claims Specialist IAddison, TXDesigned with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Atlanta, GA; Schaumburg, IL; Overland Park, KS; Omaha, NE; Parsippany, NJ; Rocky Hill, CT; or Addison, TX .
Claims Specialist I, Auto BI Zurich Insurance Group LtdClaims Specialist I, Auto BITXDesigned with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. Work Location: This position follows a hybrid work schedule and requires the selected candidate to be based at one of the following office locations: Atlanta, GA; Schaumburg, IL; Addison, TX; or Omaha, NE.
Claims Specialist I- Auto Zurich Insurance Group LtdClaims Specialist I- AutoTXWork Location: This position follows a hybrid work schedule and requires the selected candidate to be based at one of the following office locations: Atlanta, GA; Schaumburg, IL; or Addison, TX. As an Auto Claims Specialist, you will work alongside a diverse group of experienced claims professionals, enhancing your development while honing technical expertise in auto policy interpretation and coverage analysis.
Senior Complex Claims Specialist (REMOTE) Amerisure Mutual Insurance CompanySenior Complex Claims Specialist (REMOTE)Irving, TXRemote10 years of commercial claims experience, including 5 years with moderate to high complexity and exposure commercial general and auto liability claims (including trucking liability), and 3 years handling litigated files and directing outside defense counsel. Manage a portfolio of claims presenting moderate to high complexity and exposure to ensure Industry Leading Customer Experience through exceptional service, unmatched relationships and superior claims outcomes.
Claims (Billing) Specialist / Patient Account Representative - Healthcare Guidehouse IncClaims (Billing) Specialist / Patient Account Representative - HealthcareLewisville, TX$34,000–$56,000 / yearRepresentatives are responsible for maintaining knowledge, skills, and abilities that contribute to various accounting/administrative tasks involved in preparing billing data for agencies Guidehouse works with. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
Claims Handler – Recoveries Specialist ClaimSortedClaims Handler – Recoveries SpecialistDallas, TexasWe combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers. If you join us, we will give you the training and support to become the best specialist possible - from people management to performance management, data, quality, and capacity planning.
Claims Specialist III, Auto & General Liability American International Group Inc (AIG)Claims Specialist III, Auto & General LiabilityDallas, TX$84,000–$101,000 / yearMaintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution. Analyze and process general liability property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans.
Claims Research Specialist - State National Markel Group IncClaims Research Specialist - State NationalBedford, TXThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
Associate Claims Adjuster, Workers Compensation Liberty Mutual Holding Company IncAssociate Claims Adjuster, Workers CompensationPlano, TXThe Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Responsibilities: Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
Senior Casualty Claims Resolution Specialist - Central/Southwest Region Liberty Mutual Holding Company IncSenior Casualty Claims Resolution Specialist - Central/Southwest RegionPlano, TXRemoteOur Complex Casualty Claims Team is expanding, and we're seeking a Senior Claims Resolution Specialist who brings deep technical expertise, sharp critical thinking, and a passion for doing what's right. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.