NewTravel Nurse RN - Manager - $2,170 per week White Glove PlacementTravel Nurse RN - Manager - $2,170 per weekRockford, ILWhite Glove Placement, Inc., recruits nurses for some of the most sought-after travel nursing jobs at hospitals, nursing homes, schools, clinics, correctional facilities, group homes, homecare and more. In addition, you will have access to an array of recreational activities that may include visiting historic landmarks, majestic skyscrapers, Broadway plays, exotic cuisines and multiple entertainment venues.
NewManager, Sales Planning & Results Constellation BrandsManager, Sales Planning & ResultsChicago, IL$98,800–$210,500The Manager – Sales Planning & Results is responsible for driving the annual sales planning process for the Beer Division, the explanation of sales trends for our brands, and the alignment between the Sales, National Accounts, Marketing, Category Management, Finance, and Growth for the actionable deliverables that can be used in the field to increase sales for our company to hit company goals. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
Restaurant Service Manager Red Robin Gourmet Burgers IncRestaurant Service ManagerAlgonquin, IL$50,000–$61,000 / yearWe love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence.
Program Manager Illinois Public Health InstituteProgram ManagerChicago, IllinoisCraft meeting strategies and contribute to thought partnership, ensuring meetings are aligned with program goals and organizational priorities. Project manager assignments across team members and partners, ensuring clear communication, alignment of tasks, and successful project delivery.
NewSupply Chain Planning Manager Veralto Corp.Supply Chain Planning ManagerWood Dale, IL$130,000–$140,000 / yearWhen you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. In this role, you'll design and execute S&OP cycles that align commercial demand signals with global supply capabilities, build analytical infrastructure to optimize inventory across Videojet's worldwide network, and deliver meaningful, sustained improvements in on-time delivery.
Maintenance Technician 2Nd Shift (3:00 P.M. - 11:00 P.M.) Our HomeMaintenance Technician 2Nd Shift (3:00 P.M. - 11:00 P.M.)Kankakee, ILQuality requirements are constantly monitored, necessitating equipment fabrication and machine operations within specific tolerances and operational specifications to insure the delivery of food products on time and at the lowest cost by conforming exactly to the customer's requirements. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This.
Shift Manager IL Arby's Restaurant Group IncShift Manager ILBenton, ILAs a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
Shift Manager Sonic Drive-In IncShift ManagerAlgonquin, IL$16–$18 / hourAbility to work 30-40 hours per week within our operating hours with the flexibility to work variable shifts throughout the week, starting as early as 6 am and working until as late as 12 AM. You will help provide the overall leadership for the team, recognize and motivate all employees, and coach and train the team for operational excellence.
Plant Manager - WPS Ecolab IncPlant Manager - WPSGlenwood, IL$133,700–$200,600 / yearThe Plant Manager will report to the Director of Operations and will be responsible for overall safety, direction of all activities concerned with economical resin regeneration and product production, as well as leadership of continuous improvement. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Account Manager Lll, Industrial Water Treatment Veralto Corp.Account Manager Lll, Industrial Water TreatmentChicago, ILBegin to develop key relationships with customers through the following methods: help to identify key decision makers within existing accounts, research prospects and partner with a senior staff member to cold call, frequent follow up, learn and start implementing strategic questioning, and with assistance drive to root issues to identify customers' needs. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
NewRestaurant Manager EmaRestaurant ManagerChicago, Illinois$55,000–$70,000 / yearFull timeLead pre-shift meetings and participate in line, temperature and cooler checks; oversee all closing manager duties including counting down the safe, reviewing labor sheets and preparing nightly numbers email. About US: Ema, located in Chicago's River North, is a Mediterranean restaurant showcasing Chef CJ Jacobson's lighter California style of cooking, highlighting local produce, unique spices and ingredients.
NewManager, Production Editorial - Romance SourcebooksManager, Production Editorial - RomanceNaperville, IL$75,000–$80,000 / yearSourcebooks is seeking a strategic, highly experienced production editorial leader to manage a select list of high-profile and complex romance titles while mentoring Production Editors and strengthening the workflows that move books from manuscript handoff through final print and digital production. This position can be hybrid or remote in New York or Naperville, Illinois, or remote based in any of the following states: Arizona, Connecticut, Illinois, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, New Jersey, New York, Pennsylvania, Tennessee, Texas, Virginia, Washington, D.C., and Wisconsin.
NewMANAGER, VIOLENCE PREVENTION INITIATIVE Sinai Health System IncMANAGER, VIOLENCE PREVENTION INITIATIVEChicago, ILKey Job Activities: Oversees daily operations and project management for violence prevention initiatives and programs, including developing project plans and timetables, monitoring program progress and outcomes, facilitating ongoing quality improvement, and supervising program staff. Supports the Director of Violence Prevention and Recovery and Sinai Community Institute in efforts to secure additional program funding, including assisting with writing grant proposals and presenting program reports and outcomes to current and prospective funders.
Evening RN Case Manager Traditions HealthEvening RN Case ManagerPeoria, IL$77,550–$91,650 / yearEnvironmental and Working Conditions: Works in patients' homes in various conditions; possible exposure to blood and bodily fluids and infectious diseases; must have the ability to work a flexible schedule and the ability to travel locally; some exposure to unpleasant weather; PRN emergency call. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families.
Shift Manager McDonald's CorpShift ManagerJoliet, ILAdditional Info:Along with competitive pay, a Shift Manager at a McDonald's Franchise owned restaurant is eligible for incredible benefits including:• Bonus program• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second languageThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
["DEN Airport - Shift Manager $21-$24","DEN Airport - Shift Manager $21-$24"] McDonald's["DEN Airport - Shift Manager $21-$24","DEN Airport - Shift Manager $21-$24"]Aurora$21–$24 / hourA Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.
Business Banking Relationship Manager Commerce Bancshares IncBusiness Banking Relationship ManagerBelleville, IL$72,500–$187,500 / yearThis compensation range is for the Business Banking Relationship Manager I, II, III, and Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
FOH Manager Chicago Cut SteakhouseFOH ManagerChicago, Illinois$50,000–$65,000With its unique menu, unmatched wine list, and modern twist on the traditional steakhouse setting, Chicago Cut sets itself apart in being one of the highest rated and award-winning steakhouses in the Midwest. ESSENTIAL FUNCTIONS: (Other duties will be assigned as needed) Must be willing and able to do the following: Acts as an effective resource for employees and managers, recommends and manages effective communications throughout the Restaurant.
Assistant General Manager Nutella Cafe Ferrero International SAAssistant General Manager Nutella CafeChicago, IL$60,000–$75,000 / yearThe Assistant General Manager works under the supervision of the General Manager; oversees the work of restaurant employees and supports excellent execution in all areas of operations and customer service; partners with the GM to properly staff the cafe; assists the General Manager in handling human resources-related duties such as administering payroll, hiring, performance issues, and issuing employee appraisals; trains newly hired employees and existing employees when new training is required. Maintains a secure and safe café environment by executing procedures properly, enforcing all applicable laws and policies, ensuring cash controls are being followed (safe contents, skims, deposits, cash +/-) and monitoring all security equipment are properly operating.
NewCustomer Service Manager Allied Tube and Conduit CorporationCustomer Service ManagerHarvey, IL$84,960–$116,820 / yearPart timePlacement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Manager, Inside Sales, this person will be responsible for managing day to day customer service activities and escalations related to the customer experience, while monitoring performance to ensure on time delivery and customer satisfactory.
NewQuality Improvement Manager Sinai Health System IncQuality Improvement ManagerChicago, ILPosition Purpose: The Quality Improvement (QI) Manager for Specialty Services leads the development, facilitation, and coordination of quality improvement programs (clinical, operational, and service line) for the Schwab Rehabilitation Program and other specialty services, resulting in high reliability, improved patient care, operations, and patient experience consistent with the mission and values of Sinai Health System. Leads data-driven performance improvement projects utilizing QI skills and tools to determine priorities for improvement, clinical or business process knowledge to know where efficiencies and workflows can be improved and rapid improvement cycles.
Senior Manager, Strategic Initiatives InstaworkSenior Manager, Strategic InitiativesChicago, IL$160,000–$200,000 / yearForbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. Founded in 2015, Instawork is the nation's leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more.
NewManager, Violence Prevention Initiatives Sinai Health System IncManager, Violence Prevention InitiativesChicago, ILEducation and Work Experience: Bachelor's degree in public health, social work, or a closely related field and 5+ years of progressive project management experience in research or public health or a Master's degree or above in a social-policy related field and 3+ years of progressive project management experience in research, evaluation or public health; an equivalent combination of education and/or relevant experience may be considered in lieu of the degree. Key Job Activities: Oversees daily operations and project management for violence prevention initiatives and programs, including developing project plans and timetables, monitoring program progress and outcomes, facilitating ongoing quality improvement, and supervising program staff.
Department Manager Dollar Tree DistributionDepartment ManagerJoliet, Illinois$70,000–$75,000 / yearEnsure merchandise is scheduled, received, unloaded, checked, replenished, selected, labeled, scanned, loaded, shipped, moved, and slotted as required by department. As a Department Manager at one of Dollar Tree’s Distribution Centers, you’ll manage and oversee departmental operations and associates within the Distribution Center.
General Manager, Data Centers InstaworkGeneral Manager, Data CentersChicago, IL$160,000–$200,000 / yearForbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. Domain Expert & Relationship Builder: 4+ years of experience in commercial construction (specifically mission-critical or data center builds), data center operations, infrastructure scaling, or management consulting within the tech/infrastructure space.
NewTravel Nurse RN - Case Manager - $2,258 per week in Harvey, IL Cynet HealthTravel Nurse RN - Case Manager - $2,258 per week in Harvey, ILHarvey, IL$2,258Job Title: Registered Nurse Case Manager Profession: Registered Nurse Specialty: Case Manager Duration: 6 months Shift: Day Hours per Shift: 8 hours Experience: Minimum 2 years of case management experience required. Communicate clinical status updates to patients, families, and other involved individuals.
Digital Product Manager US BankDigital Product ManagerChicago, IL$119,765–$140,900 / yearPreferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics. Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
Citi Commercial Bank - Mid-Corp Relationship Manager, Food, Beverage, & Agribusiness - Senior Vice President Citigroup IncCiti Commercial Bank - Mid-Corp Relationship Manager, Food, Beverage, & Agribusiness - Senior Vice PresidentChicago, IL$169,600–$254,400 / yearIf you are a senior banking professional who brings deep sector expertise, expert credit capabilities, and a track record of winning and growing complex commercial relationships, this is an opportunity to operate at the highest level of client coverage at a global institution. Deep knowledge of commercial banking products, debt capital markets, and client capitalization structures, with the ability to position Citi competitively for lead roles across complex transactions.
Territory Manager - UniFirst First Aid + Safety UniFirst CorpTerritory Manager - UniFirst First Aid + SafetyNormal, ILBusinesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies, are just a few examples of our current customer base. Have proper tools and supplies such as; anchors screws, screwdriver(s) Hammer and a charged drill on van in order to install equipment within a customer's facility.
Solutions Architect, Manager - Tax Transformation Deloitte Touche Tohmatsu LtdSolutions Architect, Manager - Tax TransformationChicago, IL$128,025–$261,625 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Event Marketing Manager Copado Holdings IncEvent Marketing ManagerChicago, ILThis includes selecting the right mix of technical and sales staff, creating coverage schedules, and delivering pre-event training to ensure every staff member is on-message, approachable, and proactively engaging attendees. 2-4+ years experience in B2B Event Marketing (SaaS preferred, Salesforce ecosystem an added bonus), with a proven track record of managing end to end trade shows (e.g., Dreamforce, World Tours).
Project Manager-Construction (Northbrook, IL) MedlineProject Manager-Construction (Northbrook, IL)Northbrook, ILThis individual reports and communicates to a Director on all activities including but not limited to: planning (RFPs both design and construction), coordinating, budgeting, document review, preparing contracts and negotiating revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors. The Project Manager-Construction plans, coordinates, manages, field-inspects and budgets for activities connected with the construction and maintenance of current/future medical distribution centers.
Global GTM Planning Program Manager Genesys Cloud Services IncGlobal GTM Planning Program ManagerIllinois, IL$109,000–$191,600 / yearKey Responsibilities: Own the end to end global GTM planning cadence, ensuring alignment across target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes. You will partner with senior leaders across Sales, Finance, Marketing, and Operations to bring clarity to complex planning processes, improve decision quality, and strengthen execution at scale.
Business Development Manager, Chicago, IL TP-Link CorpBusiness Development Manager, Chicago, ILChicago, ILWhat Your Future Looks Like in This Role: Drive Revenue & Growth: Deliver on sales and profitability goals by building committed distributor partnerships that move volume and prioritize TP-Link across product lines. Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices.
NewSUBSTANCE USE CASE MANAGER Sinai Health System IncSUBSTANCE USE CASE MANAGERChicago, ILAlong with Employer Paid Life and Accidental Death & Dismemberment (AD&D), Supplemental Life, Short-Term and Long-Term Disability, Health Savings Account (HSA) and Flexible Spending Account (FSA), Employee Assistance Program and Student Loan Assistance. Ensures all healthcare providers involved are current with case information and collaborates with patients' families, friends, and caretakers to effectively share information.
Assistant General Manager Panera BreadAssistant General ManagerWillowbrook, IL$22–$27Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
Manager, CRM Marketing CVS Health CorpManager, CRM MarketingChicago, IL$66,330–$145,860 / yearAs the Manager, CRM Marketing, you will play a critical role in supporting our Oak Street Health patients, providers and business by designing and execution data-driven, journey-based marketing campaigns. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.
RN - Case Manager Home Health (Peoria Region) Carle Foundation HospitalRN - Case Manager Home Health (Peoria Region)Peoria, IL$33.62–$57.83 / hourShows flexibility in work schedule by beginning the start of the day earlier or ending later or changing work shift in order to accommodate the needs of the client/caregiver in the community and meet the needs of the department. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.
Business Development Manager, Chicago, IL TP-Link Corporation LtdBusiness Development Manager, Chicago, ILChicago, ILWhat Your Future Looks Like in This Role: Drive Revenue & Growth: Deliver on sales and profitability goals by building committed distributor partnerships that move volume and prioritize TP-Link across product lines. Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices.
NewTravel Nurse Manager - NICU/PICU/Pediatrics - $3,433 per week LeaderStatTravel Nurse Manager - NICU/PICU/Pediatrics - $3,433 per weekChicago, ILPay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. For 20 years, LeaderStat has been dedicated to partnering with exceptional healthcare providers to find them the very best assignments throughout the country.
Senior Manager, Product Operations InstaworkSenior Manager, Product OperationsChicago, IL$160,000–$200,000 / yearWith hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. What You'll Do: Build the Agent-First Interface: Design and deploy agentic workflows that proactively manage the "work" for our users - turning passive browsing into a hands-free, autonomous experience where the app works for them.
Store Manager IHOPStore ManagerLansing, IllinoisThe employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Assistant Manager Crown Ventures Inc.Assistant ManagerEast Moline, ILFull timeThe AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant.
Associate Project Manager Inizio EvokeAssociate Project ManagerChicago, IllinoisRemoteHelp to keep projects moving through the agency, which includes routing work for review according to internal and external processes, handling submissions for client review and medical/legal review, meeting setup, and supporting in managing timelines and budgets. We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science.
Pharmacy Manager - Store 04977 CVS Health CorpPharmacy Manager - Store 04977New Lenox, IL$65–$85 / hourSupporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey. Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues.
Restaurant Manager - Hourly HIA Restaurant Partners LLCRestaurant Manager - HourlyLaSalle, ILPart timeMonitors employee break procedures to be sure breaks are taken as scheduled according to federal, state or local regulations. Monitors sales, employee hours, and guest counts throughout the shift to ensure proper staffing.
Forward Deployed Engineer, Microsoft AI & Data Deloitte Touche Tohmatsu LtdForward Deployed Engineer, Microsoft AI & DataRaleigh, NC$134,500–$265,100 / yearAt Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Network Engineer - #4532 Grail IncSenior Network Engineer - #4532Durham, NCYou will work with Juniper and Aruba switching and routing, Palo Alto firewalls, AWS networking, VPN technologies, monitoring platforms, and infrastructure automation to build reliable, scalable, and secure networking solutions. Design, implement, and support AWS networking services including VPCs, Transit Gateway, Route Tables, Security Groups, Network ACLs, Site-to-Site VPNs, Direct Connect integrations, and hybrid connectivity.
Senior Forward Deployed Engineer- AWS Deloitte Touche Tohmatsu LtdSenior Forward Deployed Engineer- AWSRaleigh, NC$155,600–$306,800 / yearAt Deloitte, Senior Forward Deployed Engineers (SFDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. Drive end-to-end sales and delivery support by developing demos/POCs, contributing to proposals and orals, articulating business value, and documenting solutions for smooth client handoff and knowledge transfer.
Senior Forward Deployed Engineer- Databricks Deloitte Touche Tohmatsu LtdSenior Forward Deployed Engineer- DatabricksRaleigh, NC$155,600–$306,800 / yearAt Deloitte, Senior Forward Deployed Engineers (SFDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. Drive end-to-end sales and delivery support by developing demos/POCs, contributing to proposals and orals, articulating business value, and documenting solutions for smooth client handoff and knowledge transfer.