Restaurant Manager Raising Cane'sRestaurant ManagerMorgantown, WVFull timeIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
Store Manager CrossAmerica Partners LPStore ManagerMorgantown, WVCrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. SMG Group LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual''s known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship.
Assistant Manager Tractor Supply CoAssistant ManagerFairmont, WVSupport Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
Store Manager Rural KingStore ManagerConnellsville, PennsylvaniaFull timeEnhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings. This position builds revenue by equipping the store’s team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.
Territory Business Sales Manager - Morgantown, WV Turning Point Brands IncTerritory Business Sales Manager - Morgantown, WVMorgantown, WV$55,000–$60,000 / yearp>BE AWARE OF FRAUD: When applying for a job at Turning Point Brands (TPB) you will be contacted via correspondence through our official job portal with a clrco.com e-mail address; direct phone call from a member of the TPB team; or direct e-mail with a tpbi.com e-mail address. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department.
Merchandise Manager Ulta Beauty IncMerchandise ManagerBridgeport, WVLeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Assistant Manager - 3056- Morgantown (Morgantown, WV) IHOPAssistant Manager - 3056- Morgantown (Morgantown, WV)Morgantown, WVPrepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and other such processes that ensure the control of all company assets. Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeUniontown, PAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeMorgantown, WVAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Tax Credits & Incentives Sr. Manager (State C&I) Cherry Bekaert LLPTax Credits & Incentives Sr. Manager (State C&I)WV$138,800–$215,900 / yearIn addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Pay Range: $138,800 - $215,900 About Cherry Bekaert Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally.
Retirement Plan Manager United Bank, Inc. (Inactive)Retirement Plan ManagerWV$111,709–$195,491 / yearp>ESSENTIAL FUNCTIONS: • Sitting/standing for extended periods of time • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components • Ability to converse and exchange information with all levels of staff within organization • Ability to observe, perceive, identify, and translate data • Ability to travel via air, rail, automobile, and/or bus. The ideal candidate will work in conjunction with wealth advisors across our footprint to attract and onboard new business, while operating in a semi-autonomous and entrepreneurial environment to maintain a sales and client-centered focus.
0222 Assistant General Manager Books-A-Million, Inc.0222 Assistant General ManagerBridgeport, WVThey assist the General Manager with overseeing the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability. All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible.
Operations Manager Raising Cane's USA LLCOperations ManagerMorgantown, WVOccasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy). Job Type Restaurant Management Position Type Full Time Date Posted 04/14/2026 Location 3515 University Town Centre Dr, Morgantown, WV 26501, United States Job ID 744000120781947.
Restaurant Manager Raising Cane's USA LLCRestaurant ManagerMorgantown, WVIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
Restaurant Manager ($44,000/yr.-$53,000/yr.) Dunkin' Brands Group IncRestaurant Manager ($44,000/yr.-$53,000/yr.)Morgantown, WVA Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
NewRetirement Plan Manager United BanksharesRetirement Plan ManagerMorgantown, WV$111,709–$195,491 / yearThe ideal candidate will work in conjunction with wealth advisors across our footprint to attract and onboard new business, while operating in a semi-autonomous and entrepreneurial environment to maintain a sales and client-centered focus. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs.
ASST STORE MGR in MORGANTOWN, WV S31921 Dollar General CorpASST STORE MGR in MORGANTOWN, WV S31921MORGANTOWN, WVAssist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits.
ASST STORE MGR in UNIONTOWN, PA S31621 Dollar General CorpASST STORE MGR in UNIONTOWN, PA S31621UNIONTOWN, PAAssist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits.
ASST STORE MGR in SMOCK, PA S31353 Dollar General CorpASST STORE MGR in SMOCK, PA S31353PAAssist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits.
ASST STORE MGR Dollar GeneralASST STORE MGRMORGANTOWN, West Virginiali>Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Surveillance Assistant Shift Manager - The Casino Nemacolin Woodlands IncSurveillance Assistant Shift Manager - The CasinoFarmington, PAThe detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. The clandestine surveillance of any slot computer system or equipment designated for coverage by the Board in conjunction with the approval of a slot machine system, including a slot monitoring system, electronic gaming table system, casino management systems, wide area progressive system, gaming voucher system and any communication equipment with the central control computer.
Full-Time Assistant Store Manager Aldi IncFull-Time Assistant Store ManagerMorgantown, WVWhen you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
207 - Suncrest - Assistant Branch Manager First United Corporation207 - Suncrest - Assistant Branch ManagerMorgantown, WVEducation/Training: A high school diploma or equivalent required, a bachelor's degree in financial related discipline preferred; successful completion of First United Bank & Trust Training Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Assists the Community Office Manager in overseeing branch operations to fulfill customers financial service needs within the designated Community Office as well as implementing strategies to achieve the goals aligned with the Retail Banking divisions annual operational plan.
09654 Assistant Store Manager CosmoProf09654 Assistant Store ManagerBridgeport, WVThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
09654 Assistant Store Manager Sally Beauty Company, Inc.09654 Assistant Store ManagerBridgeport, WVThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Store Manager GNC Holdings LLCStore ManagerWVp>Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below: Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
Part-Time Assistant Manager Cinemark Holdings IncPart-Time Assistant ManagerBridgeport, WVThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Full-Time Assistant Manager Cinemark Holdings IncFull-Time Assistant ManagerBridgeport, WVThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Territory Business Sales Manager - Morgantown, WV Turning Point Brands, Inc.Territory Business Sales Manager - Morgantown, WVMorgantown, WV$55,000–$60,000 / yearBE AWARE OF FRAUD: When applying for a job at Turning Point Brands (TPB) you will be contacted via correspondence through our official job portal with a clrco.com e-mail address; direct phone call from a member of the TPB team; or direct e-mail with a tpbi.com e-mail address. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department.
STORE MANAGER CANDIDATE IN UNIONTOWN, PA Dollar General CorpSTORE MANAGER CANDIDATE IN UNIONTOWN, PAUniontown, PAli>Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN CALIFORNIA, PA Dollar General CorpSTORE MANAGER CANDIDATE IN CALIFORNIA, PAPAAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN REPUBLIC, PA Dollar General CorpSTORE MANAGER CANDIDATE IN REPUBLIC, PAPAAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE in FAIRMONT, WV Dollar General CorpSTORE MANAGER CANDIDATE in FAIRMONT, WVFAIRMONT, WVli>Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
Assistant Manager Carrols Restaurant Group IncAssistant ManagerUniontown, PAli>Support profitability by monitoring inventory efficiently, managing orders and assets, ensuring maintenance is completed, and using strong decision-making to maintain cash control & security protocols. Create great guest experiences by rolling up your sleeves to serve guests and keeping the team energized to deliver fast, friendly, crave-worthy service.
NewAssistant Restaurant Manager - Morgantown WV Primanti Bros.Assistant Restaurant Manager - Morgantown WVMorgantown, West Virginia2. Sources, interviews, and hires candidates, trains Players in their respective positions, delegates, provides direction to, evaluates, counsels, and disciplines Players as needed. Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.
NewGeneral Manager - Clarksburg WV Primanti Bros.General Manager - Clarksburg WVClarksburg, West VirginiaMonitors Player job performance, food & labor costs, budgets, sales, labor payroll, operation of restaurant equipment, food & beverage preparation, storage, inventory, and presentation; food and beverage service; vendor invoices and the food ordering system; communication/manager log entries; and cash transactions, comps, voids, and amounts of cash in drawers. Sources, interviews, and hires candidates; trains Players in their positions; delegates, provides direction to, evaluates, counsels, disciplines, and terminates Players as needed.
STORE MANAGER CANDIDATE Dollar GeneralSTORE MANAGER CANDIDATECALIFORNIA, Pennsylvaniali>Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
Shift Manager Long John Silver'sShift ManagerMorgantown, WV$16–$16Guided by our vision to be the world’s favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values: People First: We prioritize our people, both our crew members and our guests—by fostering a supportive environment where everyone is valued, respected, and empowered. While performing the duties of this role, the employee is regularly required to: Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
General Manager Long John Silver'sGeneral ManagerMorgantown, WV$50,000–$58,000Guided by our vision to be the world’s favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values: People First: We prioritize our people, both our crew members and our guests—by fostering a supportive environment where everyone is valued, respected, and empowered. While performing the duties of this role, the employee is regularly required to: Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
Assistant Manager Hardee's (3033) Hardee'sAssistant Manager Hardee's (3033)Morgantown, West VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (4007) Hardee'sAssistant Manager Hardee's (4007)Kingwood, West VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (3730) Hardee'sAssistant Manager Hardee's (3730)Clarksburg, West VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Retail Part Time Customer Experience Manager The Michaels Companies IncRetail Part Time Customer Experience ManagerClarksburg, WVPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Assistant Manager Hardee's (3921) Hardee'sAssistant Manager Hardee's (3921)Fairmont, West VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (3798) Hardee'sAssistant Manager Hardee's (3798)Waynesburg, PennsylvaniaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager I Dollar Tree IncAssistant Manager IUniontown, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Shift Manager Arby's Restaurant Group IncShift ManagerUniontown, PAArby"s delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby"s Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.
Branch Manager I United Bank, Inc. (Inactive)Branch Manager IMorgantown, WVHas knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures; Ensures that dual control is in place for all vaults/safes containing cash/negotiables; Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments. Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team; Provides regular team meetings for branch personnel to convey information received in seminars, managers meetings, conference calls and other sources.
Store Manager in Traning Circle K Stores IncStore Manager in TraningMorgantown, WVp>Great Lakes BU - Region 01 - Market 06 170 Holland Ave Morgantown West Virginia 26501Shift AvailabilityFlexible Availability Job TypeMinimum QualificationsThe minimum qualifications for a Store Manager areHigh School diploma or GED preferred. THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONSDUTIES ANDOR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.NOTE This job description may change periodically as required by business necessity with or without advance notice to or consent by the employee.
Retail Associate Manager T-Mobile US IncRetail Associate ManagerMorgantown, WV$57,600–$96,000 / yearThe Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile''s aspirations of earning a place in our customer''s hearts and Mobile Expert success. Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem.