Leads operational planning, including vendor, program, and partnership management: Leads team to identify best means to deliver product to customers, including customer experience, sales process, technology requirements, personnel and equipment for operations and maintenance, mechanisms for delivery to customers, billing processes, and customer service. The Product Development Manager leads and champions product and service development and business planning, including gathering internal and external stakeholder requirements, conceptualization, strategy, business plan development, feature prioritization, design, test, launch, commercialization, post launch reviews, and product lifecycle management.