Customer Service Representative - State Farm Agent Team Member Tammy Sirbaugh - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRanson, WVFull timeDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative Crunch Holdings LLCCustomer Service RepresentativeCollege Park, MD$10–$15 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
NewVeterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeFrederick, MD$17–$19 / hourToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve.
Customer Service Representative - State Farm Agent Team Member Kasey Crafts - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCharles Town, WVPart timeAs a Customer Service Representative - State Farm Agent Team Member with Kasey Crafts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Connie Snook - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFrederick, MDFull timeAs a Customer Service Representative with Connie Snook - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
Guest Service Representative FrederickGuest Service RepresentativeFrederick, Maryland$15–$16 / hourEmployees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
Guest Service Representative Nothing Bundt CakesGuest Service RepresentativeFrederick, MDAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. get to play party planner by helping guests order the right cake for their celebrations.
Guest Service Representative Nothing Bundt Cakes - FrederickGuest Service RepresentativeFrederick, MDPart timeEmployees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.
Warehouse Customer Service Representative A. Duie Pyle IncWarehouse Customer Service RepresentativeGreencastle, PAThis role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service. Customer Service Representative responsibilities include, but are not limited to: Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges.
Customer Service Representative Graybar Electric Co IncCustomer Service RepresentativeSterling, VALet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
) Rapid Deployment Radar Field Service Representative GD Information Technology) Rapid Deployment Radar Field Service RepresentativeSterling, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Field Service Representative CACI International IncField Service RepresentativeSterling, VA$61,600–$129,300 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The ideal candidate will bring a blend of hardware expertise, systems engineering insight, networking knowledge, and software troubleshooting skills to ensure mission success in complex and evolving environments.
Technology Service Center Reprographics Representative - Part Time Howard Community CollegeTechnology Service Center Reprographics Representative - Part TimeColumbia, MDPosition Title Technology Service Center Reprographics Representative - Part Time FLSA Non-Exempt FT/PT Part Time Hours Per Week Up to 25 Work Schedule Wednesday-Friday 9am-5:30pm Position Salary Range $17 Summary. Ability to operate enterprise printing hardware (Auto-cutters, folders, plotter printers, and Canon enterprise equipment).
Customer Service Representative - State Farm Agent Team Member Hasan Jamil - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBurtonsville, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Hasan Jamil - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. About four years ago, I made the transition into the insurance world and quickly discovered that the independence, entrepreneurship, and opportunity for impact that come with agency ownership were exactly what I was looking for.
NewCustomer Service Representative - State Farm Agent Team Member Brennan Breidenstein - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberOlney, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Brennan Breidenstein - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewVeterinary Client Service Representative Metropolitan Animal Emergency and Specialty CenterVeterinary Client Service RepresentativeRockville, MD$19–$23 / hourFull timeToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler— giving families the peace of mind their pets deserve.
Customer Service Representative DHL (Deutsche Post)Customer Service RepresentativeHagerstown, MDKey Accountabilities: Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Client Service Representative Banfield Pet HospitalClient Service RepresentativeFrederick, MD$17.70–$22.62 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Field Service Representative Eaton Corporation PlcField Service RepresentativeRockville, MD$82,000–$121,000 / yearHigh School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems. Skills: Position Success Criteria: Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.
Customer Service Representative Guild Garage GroupCustomer Service RepresentativeRockville, Maryland$20–$22 / hourGaithersburg Garage Doors is growing, and we're looking for an experienced Customer Service Representative/Dispatcher who thrives in a fast-paced service environment and enjoys helping customers while keeping technicians productive. At Gaithersburg Garage Doors , you'll join one of the nation's fastest-growing residential service organizations while working with a local team that values professionalism, teamwork, and taking care of both customers and employees.
Customer Service Representative - Montgomery Mall Nordstrom IncCustomer Service Representative - Montgomery MallBethesda, MD$18.65–$19.40 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
NewField Service Representative CACIField Service RepresentativeSterling, Virginia$61,600–$129,300 / yearJob Title: Field Service RepresentativeJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 75%Type of Travel: Local* * * The Opportunity: Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Senior Field Service Representative Leonardo DRS IncSenior Field Service RepresentativeGermantown, MD$83,552–$108,618 / yearSeveral factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
Field Service Representative Leonardo DRS IncField Service RepresentativeGermantown, MD$69,051–$89,767 / yearSeveral factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
Sales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeAshburn, VirginiaTrain new Bartenders: thoroughly educate new Bartenders on Booker, Drybar’s core values, Bartender Non-Negotiables in order to set up new hire for success in the role. As a Bartender, you are responsible for providing excellent client experiences, facilitating shop flow, following Bartender Non-Negotiables and reporting daily sales.
Field Service Site Operations Representative Industrial Electric ManufacturingField Service Site Operations RepresentativeAshburn, Virginia$40,000–$49,000 / yearThe purpose of the Field Service Site Operations Representative is to support the successful execution of field operations by coordinating site activities, maintaining operational readiness, tracking progress against project needs, and helping ensure labor, materials, documentation, and resources are aligned to support safe, efficient, and timely service delivery. The role may provide day-to-day coordination support to field technicians and assist Field Service leadership in monitoring jobsite staffing needs, work progress, and operational priorities.
Customer Service Representative The Body Works of VirginiaCustomer Service RepresentativeLeesburg, VAFull timeIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Service Representative - State Farm Agent Team Member James Reid - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRockville, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with James Reid - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Jill Greene - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPurcellville, VAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Jill Greene - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re actively involved in local charity efforts, including supporting the Better A Life food pantry, hunger relief initiatives, and Tree of Life programs.
Customer Service Representative - State Farm Agent Team Member Lauren Lee - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAshburn, VAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Lauren Lee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: I opened my agency in 2020 after working as a financial advisor, bringing a strong background in planning, guidance, and long-term relationship building into agency ownership.
NewRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro Center Online, Inc.RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERRockville, MD$18–$21 / hourMAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER: Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction. Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities.
Patient Service Representative US Oncology IncPatient Service RepresentativeRockville, MDCookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. We're sorry, but it looks like this job may be no longer available or does not exist.
Patient Service Representative I-1 Howard UniversityPatient Service Representative I-1MD$19–$20 / hourThese processes will include, but are not limited to, point of service patient registration into the Axium system, insurance verification and pre-authorizations prior to patient visits, history verification, and collection of time of service payments and co-pays. CORE COMPETENCIES: Knowledge of the activities of the Division in order to perform necessary clerical functions and requirements of the organization, including knowledge of hospital policies and third-party payers.
Director of Career Development and Experiential Education Hood CollegeDirector of Career Development and Experiential EducationFrederick, MD$63,000–$70,000 / yearAdvise current students (first year through seniors and graduate students), prospective students, and alumni, on career choice and professional development, experiential education options, major selection, career shifts, resume development, graduate school, networking/informational interviews, job related correspondence, interviewing skills, job search strategies, etc. Under the general direction of the Provost/VPAA, the Director of Career Development and Experiential Education will provide vision and creative leadership for the development, implementation, and enhancement of career development and experiential learning opportunities for all Hood College graduates.
Director Of Career Development And Experiential Education Hood College of Frederick, MDDirector Of Career Development And Experiential EducationFrederick, MD$63,000–$70,000 / yearAdvise current students (first year through seniors and graduate students), prospective students, and alumni, on career choice and professional development, experiential education options, major selection, career shifts, resume development, graduate school, networking/informational interviews, job related correspondence, interviewing skills, job search strategies, etc. Under the general direction of the Provost/VPAA, the Director of Career Development and Experiential Education will provide vision and creative leadership for the development, implementation, and enhancement of career development and experiential learning opportunities for all Hood College graduates.
NewDirector, Transparency Services Equities Financial Industry Regulatory Authority, Inc.Director, Transparency Services EquitiesRockville, MDFINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
ProSales Associate (Early Career Sales Program) Herc Rentals IncProSales Associate (Early Career Sales Program)Gaithersburg, MDProSales Associates participate in Herc Rentals exclusive Black and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon completion of the 12-month program. Gain visibility with leadership teams and receive coaching toward long-term career opportunities, including sales management, regional leadership, National Accounts, and other advanced roles.
Protective Services & Investigative Specialist Johns Hopkins University Applied Physics Laboratory LLCProtective Services & Investigative SpecialistLaurel, MDHave demonstrated an ability to provide excellent customer service; to motivate, lead and manage staff; and to effectively interact and work with all levels of Laboratory staff, sponsors, customers, as well as representatives of external organizations. You will also contribute to the development and execution of essential training of a hard-working team of security managers, supervisors and officers in their mission to provide a safe and secure working environment for our nation's top scientists, engineers and analysts.
IAD Cabin Services Driver ABM Industries IncIAD Cabin Services DriverVAWith over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. A Driver Permit must have the specific vehicle /equipment type checked and approved on the reverse side of the Driver Permit for an employee to be qualified on that particular vehicle/equipment.
NewPMP NOAA Program Manager, Federal IT Operations and Software Engineering Services IBSS CorporationPMP NOAA Program Manager, Federal IT Operations and Software Engineering ServicesSilver Springs, MD$130,000–$150,000 / yearRepresentative examples include first-response times measured in minutes for high-severity incidents and executive users, first-contact resolution rates, network and system availability targets at three-nines, defined vulnerability remediation windows by severity, and defect-free release criteria for software delivery. IBSS is seeking an experienced Technical Program Manager to lead a multi-site information technology services program for a federal customer whose operations span ocean-going research vessels, crewed aircraft, and uncrewed marine and airborne systems.
NewPLAYER SERVICES BANKER PENN Entertainment IncPLAYER SERVICES BANKERCharles Town, WVWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. While performing the duties of this job, the employee must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others.
Forklift Operator - Pallet Services 48forty SolutionsForklift Operator - Pallet ServicesHagerstown, MarylandFull timeOverview: As a Forklift Operator , you’ll get to move pallets and other materials through the different areas of the warehouse, supporting production requirements in those areas, as well as loading and unloading customer trailers. Repetitively adjust body position to bend, stoop, walk, turn, pivot, and sit in a forklift for entire shifts of varying lengths.
Forklift Operator Pallet Services 48forty SolutionsForklift Operator Pallet ServicesHagerstown, MDAs a Forklift Operator, you'll get to move pallets and other materials through the different areas of the warehouse, supporting production requirements in those areas, as well as loading and unloading customer trailers. Repetitively adjust body position to bend, stoop, walk, turn, pivot, and sit in a forklift for entire shifts of varying lengths.
Principal ProServe Account Executive, AWS WWPS Professional Services Amazon.com IncPrincipal ProServe Account Executive, AWS WWPS Professional ServicesHerndon, VAAs ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
NewPLAYER SERVICES CASHIER NIGHTS PENN Entertainment IncPLAYER SERVICES CASHIER NIGHTSCharles Town, WVWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. While performing the duties of this job, the employee must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others.
NewPLAYER SERVICES CASHIER NIGHT SHIFT PENN Entertainment IncPLAYER SERVICES CASHIER NIGHT SHIFTCharles Town, WVWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. While performing the duties of this job, the employee must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others.
Sales Training Program - Financial Services FMC Freedom Mortgage CorporationSales Training Program - Financial ServicesColumbia, MarylandThis program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry.
NewSenior Business Development Representative, C‑Suite Advisory Sales Rose Financial Solutions LLCSenior Business Development Representative, C‑Suite Advisory SalesNorth Bethesda, MDFull timeYou will:Leverage existing relationships and develop new executive connectionsLead discovery conversations focused on financial infrastructure, scale, and performancePosition ROSE as a long‑term strategic solution-not a point productDrive new client relationships across GovCon, NFP, and growth sectorsWhat You'll DoBuild and manage senior‑level relationships with CEOs, CFOs, COOs, and Executive DirectorsOriginate, qualify, and close new FaaS engagementsConduct executive discovery and value‑based sales conversationsDeliver compelling, outcome‑oriented presentationsBuild and manage a high‑quality pipeline using HubSpot CRMPartner with onboarding and delivery teams to ensure seamless client transitionsContribute to strategic marketing and growth initiatives as a senior commercial voiceWhat We're Looking ForExperience & Background4-10+ years in banking, professional services, or financial SaaS salesProven success selling complex financial solutions to senior executivesExperience in long‑cycle, consultative sales environmentsBachelor's degree in Business, Finance, Accounting, or related field Ideal DifferentiatorsExisting Rolodex in DC GovCon, Nonprofits, or Growth / PE‑backed companiesStrong executive presence and credibilityAbility to translate financial complexity into strategic outcomesHighly self‑directed with disciplined pipeline ownershipCompensation & GrowthROSE is intentionally competitive for the right senior talent. This role is ideal for a self‑directed banker or senior financial seller who:Has credibility with executive leadershipUnderstands complex financial decision‑makingBrings an existing network (or can build one quickly)Wants uncapped upside and long‑term growth-not transactional salesAbout ROSEROSE is a Finance as a Service (FaaS) leader transforming how organizations manage finance, accounting, and tax.
Entry Level - Financial Representative Tysons District - Northwestern MutualEntry Level - Financial RepresentativeAshburn, VAFull timeWe began in Wisconsin in 1857, and today we’re one of America’s top companies - as was recognized by FORTUNE ® as one of the “World’s Most Admired” life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Passionate About: A big soccer fan and former collegiate player at Longwood University, Sep also enjoys playing golf and tennis, trying new restaurants, and spending time with his shepherd/husky mix, Chano.
Member Services Rep Front Desk Excel FitnessMember Services Rep Front DeskLeesburg, VirginiaOperate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.