Remote Sales Representative Reineke AgencyRemote Sales RepresentativeKey Largo, FLRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewService Technician AmeriGas Propane, Inc.Service TechnicianDundee, FLSuccessful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees.
Service Technician CDL Required AmeriGas Propane, Inc.Service Technician CDL RequiredBrooksville, FLThe Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies.
Pharmaceutical Field Sales Representative Inizio EngagePharmaceutical Field Sales RepresentativeFort Myers, FL$60,000–$90,000Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law.
NewStudent Affairs and Career Services Specialist (Tampa Campus) National Louis UniversityStudent Affairs and Career Services Specialist (Tampa Campus)Tampa, Florida$47,365.13–$66,311.19 / yearManage assigned communications channels to include inboxes, webpages, and social media; Respond in a timely manner (1-2 business days) to inquiries and make referrals to relevant campus supports as needed; Assist in planning, coordinating, and executing new student orientation programs and other events; Prepare communications for relevant student policies, alerts, programming or events. Coordinate student-oriented events including partnering with program chairs and advisors to plan residency weekends and orientations, serve as point-person for Commencement and the Commencement Committee, and partner with the NLU Social Media Manager to coordinate social media posts regarding events.
NewCareer Services Coordinator University of Central FloridaCareer Services CoordinatorOrlando, FL$20.29–$24.86 / hourCareer Services: Career Services (CS) provides comprehensive career services and programs to assist a diverse student population in developing, evaluating, and effectively initiating and implementing career, education, and employment decisions and plans through collaborative internal partnerships with UCF administrators, faculty, and staff, as well as effective external partnerships with key employers. Partnership Engagement: Support dedicated initiatives with College of Engineering & Computer Science, College of Optics & Photonics, and College of Sciences by responding to faculty inquiries, partner panel requests, assisting with events and programs, and delivering classroom presentations upon request.
Manager, - Career Services and Internships University of MiamiManager, - Career Services and InternshipsCoral Gables, FLWith more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. The University of Miami School of Communication has an exciting opportunity for a full time Manager, Programs (Career Services and Internships) to work in Coral Gables, FL.
Life Services Financial Services Representative Bank of AmericaLife Services Financial Services RepresentativeJacksonville, FloridaKey responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a fully licensed financial services career. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful.
Customer Service Representative - Field Services THR Property Management LPCustomer Service Representative - Field ServicesOrlando, FloridaTogether, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment.
Patient Services Representative (Behavior Health Clinic) MCR Health IncPatient Services Representative (Behavior Health Clinic)Bradenton, FLClearly articulates payment requirements with patients; informs patients of deductibles, out-of- pocket expenses, co-payments, prior balances, and percentage payables, thus facilitating cash collections for identified services; communicates with Insurance Department, Billing Department, and Financial Counselor as needed. The Patient Services Representative (PSR) is responsible for friendly, courteous, professional, and informative service to the MCR's patients seeking to schedule appointments, requiring referrals, or needing other information or services.
Maintenance Services Representative Panasonic Corporation of North AmericaMaintenance Services RepresentativeOrlando, FL$30.66–$41.83 / hourOverview Maintenance Services Representative Responsibilities JOB TITLE: MAINTENANCE SERVICES REPRESENTATIVE (A&P Mechanic) LOCATION: Orlando, Florida (MCO) - Orlando International Airport A&P Mechanic located in Orlando International Airport SUMMARY: Panasonic Avionics Corporation (PAC) is looking to hire One (5) A&P Licensed Mechanics (or soon to be licensed) Avionics/Aviation Mechanics to join our corporate team of experts to work on, replace and maintain the continued delivery of IFE (In-Flight Entertainment) systems on planes for some of the most recognized commercial airlines across the globe. JOB SUMMARY Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.
Repair Services Representative - SE Territory ComSonicsRepair Services Representative - SE TerritoryJacksonville, FLComSonics is seeking a highly motivated and customer-oriented Repair Services Account Representative to join our growing team. What We Offer: Employee Ownership - We are one of the oldest ESOP companies in the U.S. One of the biggest benefits of working at an ESOP company is the sense of ownership.
NewCustomer Service Representative - Field Services Invitation Homes IncCustomer Service Representative - Field ServicesOrlando, FL$17.90–$31.03 / hourTogether, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can't refuse. As a Customer Service Representative - Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment.
Repair Services Representative ComSonicsRepair Services RepresentativeJacksonville, FLIn this role, you will be responsible for making in person calls on cable systems within a multi-state territory where you will meet with customers to promote the sale of ComSonics' equipment repair services as well as pick up and ship equipment for repair. ComSonics is seeking a highly motivated and customer-oriented Repair Services Sales Representative to join our team.
Sales Representative - Facility Services (Alachua, FL, US, 32615) Cintas CorpSales Representative - Facility Services (Alachua, FL, US, 32615)FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (Daytona Beach, FL, US, 32117) Cintas CorpSales Representative - Facility Services (Daytona Beach, FL, US, 32117)Daytona Beach, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (Tampa, FL, US, 33610) Cintas CorpSales Representative - Facility Services (Tampa, FL, US, 33610)Tampa, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (Pembroke Pines, FL, US, 33029) Cintas CorpSales Representative - Facility Services (Pembroke Pines, FL, US, 33029)Pembroke Pines, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (St. Petersburg, FL, US, 33782) Cintas CorpSales Representative - Facility Services (St. Petersburg, FL, US, 33782)St. Petersburg, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services CintasSales Representative - Facility ServicesPembroke Pines, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
NewGuest Services Representative Grove Hotel Group Ltd (Hampton Inn)Guest Services RepresentativeMiami, FLAt Hospitality America, winner of Top Workplaces USA , we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you'll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.
Ancillary Services Representative Jax Spine & Pain CentersAncillary Services RepresentativeSt. Augustine, FloridaThis position serves as a vital member of the care team by assisting with patient flow, rooming patients, obtaining basic vital signs, collecting specimens, coordinating DME services, and maintaining accurate documentation within the Electronic Medical Record (EMR). The Ancillary Services Coordinator must be detail-oriented, compassionate, and able to multitask in a fast-paced healthcare environment while maintaining continuity of care through effective communication and collaboration with providers, clinical staff, and administrative departments.
Licensed Financial Services Representative Jada Ashbacher - AllstateLicensed Financial Services RepresentativeNAPLES, FLWe are looking for someone who is confident building relationships, identifying customer needs, and helping clients protect what matters most through insurance and financial services. We are looking for someone who is proactive, sales-minded, organized, and comfortable having meaningful conversations with customers about protecting their families, assets, and future.
Financial Services Representative - State Farm Agent Team Member Heather Thies - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberClermont, FL$55,000–$150,000 / yearAs a licensed insurance producer in the Heather Thies Agency of State Farm you will have the opportunity to meet customer’s needs through first in class sales processes & products, all while utilizing cutting edge systems and technology to develop deep & meaningful sales opportunities. Heather Thies State Farm Agencies, a highly successful and well-respected firm, is seeking an ambitious Financial Services Representative with expertise in financial products and services.
Financial Services Representative – State Farm Agent Team Member Craig Martin - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberWinter Garden, FL$80,000–$160,000 / yearJob Description: Craig Martin Insurance and Financial Services, a highly successful and well-respected firm, is seeking an ambitious Financial Services Representative with expertise in financial products and services. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members.
Accounts Receivable Representative Physician & Professional Services - Wesley Chapel Orlando Health Ventures l LLCAccounts Receivable Representative Physician & Professional Services - Wesley ChapelWesley Chapel, FLThrough our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida's east to west coasts and beyond. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities.
Maintenance Services Representative PAC Panasonic Avionics CorporationMaintenance Services RepresentativeOrlando, Florida$31.30–$42.69 / hourFull timePerform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment. SUMMARY: Panasonic Avionics Corporation (PAC) is looking to hire One (5) A&P Licensed Mechanics (or soon to be licensed) Avionics/Aviation Mechanics to join our corporate team of experts to work on, replace and maintain the continued delivery of IFE (In-Flight Entertainment) systems on planes for some of the most recognized commercial airlines across the globe.
Account Services Representative Ascensus LLCAccount Services RepresentativeTampa, FL$18.75–$19 / hourAscensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Requirements: 1+ years of customer service experience, preferably in the financial services or benefits industry, or experience with defined contributions and benefit plans.
Client Services Representative II - Bilingual Spanish Required Bank of America CorpClient Services Representative II - Bilingual Spanish RequiredJacksonville, FLOn screen copy: Trained by the award-winning Academy at Bank of America On screen copy: The Academy at Bank of America Dedicated Support Dedicated Training Time Classroom Training I was set up for success from day one with the onboarding I received through the award-winning Academy at Bank of America. On screen copy: Best part of my job is knowing that I'm helping clients' financial lives run smoothly The best part about my job is knowing that I'm helping clients' financial lives run more smoothly.
HEALTH SERVICES REPRESENTATIVE - 64043495 Government of FloridaHEALTH SERVICES REPRESENTATIVE - 64043495DAYTONA BEACH, FL$37,000–$38,000 / yearAssist providers in examining and treating clients and provide the full range of client care to include positioning clients for examination; assist with specimen collection, proper handling of specimens, i.e. labeling, transporting to the clinic lab, packaging for transport; taking of providers orders and providing client information as appropriate and within the scope of practice. Your Specific Responsibilities: Responsibilities include but are not limited to: Obtaining medical history from client and/or family and client records; measuring height and weight, taking blood pressures manually and electronically, taking temperatures, pulse and respirations; performing screenings/counseling for HIV and other areas; testing visual and auditory acuity using eye charts and audiometer.
NewClient Services Representative II Bank of AmericaClient Services Representative IIJacksonville, FLJob expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bilingual (Spanish) Fraud Client Services Representative - 2nd Shift Bank of America CorpBilingual (Spanish) Fraud Client Services Representative - 2nd ShiftTampa, FLJob expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience.
Financial Services Representative - State Farm Agent Team Member Jessica Cruz Phung - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberWinter Haven, FL$80,000–$160,000 / yearJob Description: Jessica Cruz Phung Insurance and Financial Services, a highly successful and well-respected firm, is seeking an ambitious Financial Services Representative with expertise in financial products and services. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members.
Client Services Representative National Veterinary AssociatesClient Services RepresentativeNaples, FLFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets.
Clinic Appointment Representative, 9 Month Salaried - University Health Services Florida State UniversityClinic Appointment Representative, 9 Month Salaried - University Health ServicesTallahassee, FLOne of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. IMPORTANT: To claim Veterans Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Field Services Representative II Install - Indirect Builders FirstSource IncField Services Representative II Install - IndirectPensacola, FLRecommends replacement or repair of defective components based on customer service guidelines related to efficiency and cost effectiveness; assists less experienced Field Service Reps with resolving more complex issues. Addresses component product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability of company products are resolved in the most efficient and cost-effective manner.
Guest Services Representative Grove Hotel Group LTD (Hampton Inn)Guest Services RepresentativeMiami - Coconut Grove, FLAt Hospitality America, winner of Top Workplaces USA , we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.
Patient Services Representative Northwest Center for Infertility and RepPatient Services RepresentativeHollywood, FLPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Accounts Receivable Representative, Physician & Professional Services Orlando HealthAccounts Receivable Representative, Physician & Professional ServicesWESLEY CHAPEL, FloridaFull timeThrough our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities.
Part Time Guest Services Representative JacksonvillePart Time Guest Services RepresentativeJacksonville, FloridaRegister guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
NewGuest Services Representative Pines Hotel Group Ltd. (Hampton Inn)Guest Services RepresentativePembroke Pines, FLAt Hospitality America, winner of Top Workplaces USA , we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.
Field Services Representative I Install - Indirect Builders FirstSource IncField Services Representative I Install - IndirectOcala, FLAddresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner. Investigates/examines the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
Outside Sales Representative - Emergency Services Paul Davis Restoration of North FloridaOutside Sales Representative - Emergency ServicesJacksonville, FLWe’re looking for a high-energy, outgoing, emotionally sharp sales professional who thrives in the field, builds trust instantly, and moves fast under pressure. You’ll be the first point of contact after fires, floods, or natural disasters, helping families and businesses take their first steps toward recovery.
Sales Representative – Exterior Services & Holiday Lighting Bright Brothers of East TampaSales Representative – Exterior Services & Holiday LightingTampa, FLWe’re looking for a motivated and personable Brightening Specialist to help grow our business by connecting with homeowners and commercial clients, diagnosing their needs, and providing tailored service solutions. Bright Brothers is a full-service soft washing, paver sealing, and holiday lighting company dedicated to helping homeowners enhance the beauty and longevity of their homes.
Therapy Services Representative - Northdale Orthopaedic Solutions Management StaffTherapy Services Representative - NorthdaleNorthdale, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.
Therapy Services Representative - Ocala Orthopaedic Solutions Management StaffTherapy Services Representative - OcalaOcala, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Description: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.
Therapy Services Representative Orthopaedic Solutions Management StaffTherapy Services RepresentativePalm Harbor, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.
Therapy Services Representative - Float - AFO (St. Petersburg Area) Orthopaedic Solutions Management StaffTherapy Services Representative - Float - AFO (St. Petersburg Area)Saint Petersburg, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.
Therapy Services Representative - FOI (Tampa Bay Area) Orthopaedic Solutions Management StaffTherapy Services Representative - FOI (Tampa Bay Area)Temple Terrace, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.
Therapy Services Representative - Sun City Orthopaedic Solutions Management StaffTherapy Services Representative - Sun CitySun City Center, FloridaMajor areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge.