Rockledge, FL30+ days ago
The Customer Care Associate applies knowledge learned in training and using sound communication skills, guides customers through telephone and in-person conversations to investigate and resolve inquiries regarding health benefits, claims, authorizations, prescriptions, providers, eligibility, enrollment, and any other plan-related questions. The Customer Care Associate will make each interaction effortless by creating forward-moving, solution-oriented conversations and providing complete and accurate solutions for an easy, enjoyable, and seamless customer experience.