Qualifications: Qualifications and Requirements: BS, Bus Admin, Finance or similar field, or equivalent work history 2+ years in HEDIS, ACO, or Care Gap reporting 2+ years working with Medicare contracts and regulatory reporting requirements 3 years in managed care or medical insurance 2 years working in a clinical setting 1 year in a claims, customer service or provider support role Excellent oral and written English communication skills including telephone etiquette Superior interpersonal skills Proficient research, critical-thinking and analytical problem-solving skills Intermediate proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) Self-starter and resourceful with ability to execute projects in a fluid and fast paced environment Strong organizational, planning and attention to detail skills Valid Driver's License, reliable transportation, and proof of insurance required Requires local travel and occasional out of area overnight travel required. Supports those who direct and implement strategies relating to the development and management of a provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims; and is responsible for steerage initiatives, site visits, training, educating, and overall communications including portals, webpages, letters, and email messages.