Customer Care Manager - Charlotte, NC Life-Assist, Inc.
Customer Care Manager - Charlotte, NCCharlotte, NC
- $75,000–$85,000
p class="MsoNormal" style="margin-bottom:10pt;line-height:115%">Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow. The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues.
27 days ago