UNKNOWN

FEED

High school diploma or equivalent Minimum of three (3) years of call center experience, including at least one (1) year in a lead or supervisory role Demonstrated experience analyzing call reporting data and identifying trends to drive operational and quality improvements Demonstrated, solution-focused call center experience with a track record of resolving issues and improving the member experience Demonstrated experience coaching, developing, and managing performance of a team in a fast-paced operational environment Comfort working with data and a willingness to use, and learn, AI-driven technology and reporting tools. Bachelor's degree preferred Experience with AI-powered call center technology (e.g., speech analytics, AI quality monitoring, chatbots or virtual agents) Experience with workforce management, scheduling, and QA tools Knowledge of the healthcare or non-emergency medical transportation (NEMT) industry Bilingual Spanish.

SafeRide Inc

Call Center Supervisor

Champion the use of data-driven decision-making and AI-enabled tools and technology (e.g., speech/interaction analytics, AI-assisted quality monitoring, workforce management platforms) to improve efficiency, quality, and member experience. The ideal candidate brings strong call center leadership experience, a data-driven approach to performance management, and comfort using modern technology and AI-powered tools to drive better outcomes.

SafeRide Health

ea_via_bold

Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community based program focused on providing culturally competent care for underserved populations, to a network of high quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area.

<h3>History</h3>
<p>El Centro del Barrio (CDB), which began doing business as CentroMed in 2001, was founded in 1971, operating one counseling program for children and adolescents. CDB was an outgrowth of the National Institutes of Mental Health-funded and&nbsp;<u>Our Lady of the Lake University</u>-sponsored Mexican-American Mental Health Education Project, which aimed to increase the number of Mexican-American social workers providing culturally-competent mental health services in San Antonio&rsquo;s Westside and Southside barrios. Faced with a loss of funding, CDB&rsquo;s community advisory board opted in 1973 to incorporate as a nonprofit in order to secure the independent funding needed to continue providing services.</p>
<div align="center"><img class="alignnone size-full wp-image-119" src="http://centromedsa.com/wp-content/uploads/2016/11/professional_medical_scrub_uniforms.jpg" sizes="(max-width: 700px) 85vw, 700px" srcset="https://centromedsa.com/wp-content/uploads/2016/11/professional_medical_scrub_uniforms.jpg 700w, https://centromedsa.com/wp-content/uploads/2016/11/professional_medical_scrub_uniforms-300x171.jpg 300w" alt="professional_medical_scrub_uniforms" width="700" height="399" /></div>
<p> </p>
<div class="su-row">
<div class="su-column su-column-size-2-3">
<div class="su-column-inner su-clearfix">
<p>In the mid-1970s, medical residents from the School of Medicine at the&nbsp;<u>University of Texas Health Science Center at San Antonio</u>&nbsp;conducted health screenings on a elderly CDB clients, finding a disturbing prevalence of undiagnosed medical conditions. These findings raised awareness among CDB staff and community members of the severe shortage of affordable, culturally competent, and geographically accessible primary care services on the Southside. In 1979 CDB opened its first medical clinic, staffed by one physician and one midlevel provider. The clinic was overwhelmed from the start, and in 1981 CDB opened its flagship medical clinic, the South Park Medical Care Clinic.</p>
</div>
</div>
<div class="su-column su-column-size-1-3">
<div class="su-column-inner su-clearfix">
<div align="center"><img class="alignnone size-full wp-image-122" src="http://centromedsa.com/wp-content/uploads/2016/11/medical-1.jpg" sizes="(max-width: 379px) 85vw, 379px" srcset="https://centromedsa.com/wp-content/uploads/2016/11/medical-1.jpg 379w, https://centromedsa.com/wp-content/uploads/2016/11/medical-1-300x176.jpg 300w" alt="medical-1" width="379" height="222" /></div>
</div>
</div>
</div>
<p>Responding to the needs of San Antonio&rsquo;s most vulnerable residents, CDB has expanded steadily ever since. The first dental clinic was opened in 1987, with the opening of the OB-Gyn/perinatal clinic following in 1988. The Health Care for the Homeless program, through which CDB now co-locates clinics with six area homeless shelters, started in 1989. The Ryan White program, which provides early intervention services for people recently diagnosed with HIV infection, was begun in 1992, as was the Somerset Rural Clinic, serving an area in far southern Bexar County with no other physician services. The Lanier Student Health Center, which serves 14 elementary, middle, and high schools with high rates of poverty, dropout, and teen pregnancy, opened in 1994. The South Park Dental Clinic opened in 2000, and the Southside Clinic followed in 2001.</p>
<p>Several important partnerships were forged over the decades. In addition to the significant federal support received for the Community Health Center, Health Care for the Homeless, and Ryan White programs, CDB became affiliated with the&nbsp;<u>United Way of San Antonio and Bexar County</u>&nbsp;in 1980, and United Way continues to provide significant support for a number of CDB programs. A partnership with&nbsp;<u>Methodist Healthcare Ministries</u>, begun in 1996, provides major support for care of the low-income uninsured, including the homeless. Affiliation in 1997 with the&nbsp;<u>University Health System</u>&nbsp;allows CDB to provide a primary care medical home for patients enrolled in CareLink, the public health care program for the low-income and uninsured.&nbsp;<u>CHRISTUS Santa Rosa Health Care</u>&nbsp;is a major partner in the care of uninsured pregnant women and infants. A partnership with the&nbsp;<u>Kronkosky Charitable Foundation</u>&nbsp;has allowed CDB to build the South Park Dental Clinic and implement the Precious Minds parenting education program in 2002. A number of other federal, state, and local partnerships have provided CDB with funding and in-kind support, and have allowed CDB to integrate services across disciplines and systems.</p>
<h5>Commitment to Customer Service</h5>
<p>Our consumer-majority Board of Directors monitor and ensure that customer service is evident at all service sites.</p>
<h5>Mission</h5>
<p>CentroMed is an integrated primary care clinic that provides accessible services of superior quality.</p>
<h5>Vision</h5>
<p>CentroMed will be a Premier Primary Care Clinic recognized for quality customer service, clinical excellence, comprehensive care and responsiveness to community needs.</p>
<h5>Values</h5>
<p><span class="lgap">Respect:</span>&nbsp;Committed to treat all persons with dignity and compassion.</p>
<p><span class="lgap">Integrity:</span>&nbsp;Committed to build trust through honesty, word and deed.</p>
<p><span class="lgap">Development:</span>&nbsp;Committed to personal and professional growth.</p>
<p><span class="lgap">Excellence:</span>&nbsp;Committed to superior performance, quality care, creative thinking and teamwork.</p>
<p><span class="lgap">Stewardship:</span>&nbsp;Committed to maximize our human &amp; financial resources for the care of our community, especially medically underserved residents.</p>
<p> </p>
<h5>Organizational &amp; Professional Credits</h5>
<p class="colr"><strong>Accredited, The Joint Commission</strong></p>
<p class="colr"><strong>Member Agency, United Way of San Antonio and Bexar County</strong></p>
<p class="colr"><strong>Member, Texas Association of Community Health Centers</strong></p>
<p class="colr"><strong>Member, National Association of Community Health Centers</strong></p>
<p class="colr"><strong>Member, Community Health Network of South Texas</strong></p>

CentroMed

Customer Service Representative Call Center (Bilingual)

OTHER

Hallmark University is seeking a Call Center Manager to lead the daily operations of our call center, which serves as the first point of contact for prospective students. This role is critical in driving student engagement and supporting enrollment goals through exceptional customer service and efficient processes.

Hallmark University

University Call Center Manager

Betterteam

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

HOUR

Oak View Group

Parking Supervisor | Part Time | Frost Bank Center

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Parking Supervisor | Part-Time | Frost Bank Center

[AW]-iCims

FULL_TIME

Ensures accurate completion of VA-approved medical authorizations, appointment scheduling, thorough documentation of all Veteran and provider encounters in the TriWest medical management system and receipt of timely medical documentation from network providers. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

TriWest Healthcare Alliance

Supervisor, Contact Center - HYBRID - San Antonio, TX

equestftpin

Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.

Greystar Real Estate Partners LLC

Maintenance Supervisor (BTR) - Frame Med Center

Education Realty Trust Inc (Inactive)

CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety, and success as top priority, and to our client to provide top quality food product and service to our customers and guests.

Compass Group USA Inc

Waiter/Waitress (ON Call)

Compass Group North America

WAITER/WAITRESS (ON CALL)

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. General Statement of Duties: The Supervisor of Environmental/Linen Services (and Grounds if applicable) is responsible for overseeing the environmental services operations in their assigned areas of the Hospital and for carrying out related functions in-patient and non-patient areas.

Methodist Healthcare System

Supervisor of EVS

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. I acknowledge that this position is considered to be a primary driving position and I will be subject to random drug and alcohol testing as defined in AD 4.3, Alcohol and Controlled Substance Testing and AD 4.8, Driver Safety Program.

City of San Antonio

Parking Supervisor

What you'll do: The Area Service Supervisor is responsible for directing and coordinating the activities of the CPS Service regional operations toward achieving sales, profit and growth goals, while continually improving quality and customer service levels within the CPS service groups. As the window to the local market, the Area Service Supervisor's charge is to increase the net present value of Eaton's relationship with assigned territory customers by driving near-term revenue and positioning Eaton for larger wins in the future.

YEAR

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit <a href="http://www.eaton.com/Eaton/index.htm" target="_blank">Eaton.com.</a>

Eaton Corporation Plc

Field Area Supervisor (West Texas and San Antonio)

Eaton Corporation

Field Area Supervisor (West Texas And San Antonio)

TEMPORARY

Home Office Requirements:Hardwired internet (ethernet) connectionInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)Private work area and adequate power sourceDESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.***Must have the ability to pass a federal background check***Responsibilities:Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.

Systems Integration, Inc.

Contact Center Representative

Talent Acquisition

By combining our proprietary tech platform with a nationwide network of vetted transportation providers, we empower payers and health systems to deliver smarter, more reliable non-emergency medical transportation. Ensure trips are routed to the most cost-effective mode of transportation and audit for mode of transport errors, driving corrective action and retraining as needed.

Routing Supervisor

Academic Req: Required – Bachelor’s or undergraduate degree from an accredited program/university, preferably in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study; or a minimum of three years of relevant experience in lieu of degree. Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, individuals needs are addressed through best possible supports, and follow ups are conducted as needed.

Compass Connections

Advocate Contact Center

It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date.

Call Center Supervisor Jobs in San Antonio, TX

Call Center Supervisor SafeRide Inc

Call Center Supervisor SafeRide Health

Customer Service Representative Call Center (Bilingual) CentroMed

University Call Center Manager Hallmark University

Parking Supervisor | Part Time | Frost Bank Center Oak View Group

Parking Supervisor | Part-Time | Frost Bank Center Oak View Group

Supervisor, Contact Center - HYBRID - San Antonio, TX TriWest Healthcare Alliance

Maintenance Supervisor (BTR) - Frame Med Center Greystar Real Estate Partners LLC

Maintenance Supervisor (BTR) - Frame Med Center Education Realty Trust Inc (Inactive)

Waiter/Waitress (ON Call) Compass Group USA Inc

WAITER/WAITRESS (ON CALL) Compass Group North America

Supervisor of EVS Methodist Healthcare System

Parking Supervisor City of San Antonio

Field Area Supervisor (West Texas and San Antonio) Eaton Corporation Plc

Field Area Supervisor (West Texas And San Antonio) Eaton Corporation

Contact Center Representative Systems Integration, Inc.

Routing Supervisor SafeRide Inc

Routing Supervisor SafeRide Health

Advocate Contact Center Compass Connections

AIRCRAFT MECHANIC SUPERVISOR United States Air Force

Similar Job Searches

See More Jobs

Stand out to leading employers.