Call Center Supervisor Jobs in Salt Lake City, UT
Serenity Mental Health Centers
Lehi, UT
Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments produce exactly the instincts this role requires . Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers.
Granite Credit Union
Millcreek, UT
Lead, coach, and develop supervisors and team members through regular feedback, performance management, and career development planning, including providing monthly coaching on member service, problem resolution, loan generation, and product cross-selling, while monitoring performance and delivering ongoing support to enhance service quality. Train and develop staff to serve as knowledgeable and effective liaisons between members and internal departments, ensuring clear communication, accurate information sharing, and seamless coordination to resolve inquiries and support overall member satisfaction.
Serenity Mental Health Centers
Lehi, UT
Serenity Healthcare uses advanced, evidence-based technology to deliver care that works — especially for members who haven't found success with traditional options. Hospitality, upscale retail, or service management experience is a genuine advantage — those environments build the instincts this role demands .
McLane Global
$70000 - $80000
Salt Lake City, UT
Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Warehouse Supervisor is a support function that works closely with the Distribution Center Manager, all employees, scheduling, procurement, production, suppliers, IT, customers, and freight carriers.
Molina Healthcare
$77969 - $116835
West Valley City, UT
Process based, + Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels. + Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program.
Intermountain Health
$61.36 - $90.18
Midvale, UT
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Davis Behavioral Health
Layton, UT
Psych Techs are front-line support staff who work directly with clients experiencing behavioral health crises by engaging with clients individually, managing the milieu, attending to client needs, providing supervision of clients, de-escalating crisis situations, working in coordination with other service providers on the unit, and maintain a positive recovery environment. Davis Behavioral Health (DBH) is seeking day shift Psych Tech candidates to join the clinical teams at the following programs: Crisis Recovery Unit (CRU): an adult residential mental health facility for men and women that operates 24 hours per day, 365 days per year.
Serenity Mental Health Centers
Lehi, UT
This is a hands-on leadership role — you'll be in the weeds with your team every day, tracking numbers, developing people, and making sure the operation runs clean. Serenity is a technology-driven company delivering advanced, evidence-based solutions that work — particularly for members who haven't had success with conventional options.
Serenity Mental Health Centers
Lehi, UT
Serenity Healthcare is a fast-growing, tech-enabled care company delivering innovative, evidence-based treatments that produce lasting outcomes for our members. Serenity Healthcare is a fast-growing, tech-enabled care company looking for a Member Support Supervisor to lead a high-volume inbound call team.
Post Holdings Inc.
Salt Lake City, UT
Experience: Direct people management (preferred) Four years’ increasing supervisory responsibility in operations setting (preferred) Food warehousing/production operations experience in a team environment (preferred) Other Knowledge, Skills, and Abilities: Bi-lingual preferred; at a minimum, the ability to understand and make oneself understood to all Spanish-speaking individuals. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
HCA Healthcare
Salt Lake City, UT
With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system.
University of Utah Health
SALT LAKE CITY, UT
_University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations._. + This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment.
Serenity Mental Health Centers
Holladay, UT
This role is ideal for someone from hospitality, retail, or call center leadership who thrives in structured environments and knows how to balance people leadership with operational excellence. We’re looking for a hands-on leader who knows how to build strong teams, drive performance, and deliver a five-star customer experience at scale.
Walgreens
$22.5 - $31
SALT LAKE CITY, UT
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Serenity Mental Health Centers
Holladay, UT
You’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale.
First Tek, Inc.
Salt Lake City, UT
As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: Assisting customers by email with questions, service requests, order placement, accounting needs, and product support. Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
HireTalent
Salt Lake City, UT
As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: Assisting customers by email with questions, service requests, order placement, accounting needs, and product support. Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
Serenity Mental Health Centers
Holladay, UT
This role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. You’re comfortable balancing people leadership with process management, and you take pride in building teams that perform at a high level.
Serenity Mental Health Centers
Holladay, UT
We’re looking for a hands-on leader who thrives in fast-paced, structured environments and knows how to build strong teams, manage performance, and create a polished, professional experience across every interaction. You’re comfortable balancing people leadership with operational execution, and you take pride in building teams that deliver consistent, high-level results.
Lindon City
$14.9 - $18.4
Lindon, UT
Under close supervision of the LAC Management, performs professional duties to ensure successful operation of the customer service staff, including; daily deposit preparation, daily reports, customer service, facility sales, answering phone calls and customer questions, and preparing and executing training for all customer service staff. -Maintain clean environment and perform janitorial duties as required or assigned to include body fluid cleanup, sanitization, and light housekeeping.
Axon
$110000 - $160000
Salt Lake City, UT
8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent). Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms).
Consor Engineers
Murray, Utah
Aptive
Salt Lake City, Utah
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. The MSA is responsible for coordinating patient appointments, managing community care referrals, maintaining patient records, and delivering high-quality customer service to Veterans, families, and VA clinical staff.
POP MART Americas Inc.
$15.5
Salt Lake City, UT
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends.
Customer Value Partners
Park City, Utah
TESLA, INC
DRAPER, UT
Support a wide range of customer needs, including general policy support, billing inquiries, new business quoting and onboarding, underwriting clarification, and vehicle and garaging updates. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction.
Intermountain Health
$20.22 - $30.81
Midvale, UT
Communicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope. + Participates in departmental meetings, contributing ideas or feedback and identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction and seeks a team approach to developing and achieving best practices and processes.
MTC
Clearfield, UT
Job responsibilities: Patrols Center grounds, manages front desk for guest sign-in and temporary badges distribution, monitors that all staff and students wear ID badges, and ensures the safety of staff, students, and visitors. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.
Advanced Drainage Systems
N. Salt Lake, Utah
Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Why Join ADS?: Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.
JPMorgan Chase
Salt Lake City, UT
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. + Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
JPMorgan Chase
Lehi, UT
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. + Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million.