230 Results for

Call Center Supervisor Jobs in Michigan

Jobs

New!

Rochester Hills, MI1 day ago

$15–$19 Per Hour
Full-time

li>Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures..

Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results..

New!

New Boston, MI1 day ago

Parma, MI10 days ago

$72,470–$111,200

Nurses with experience in any of the following areas are strongly encouraged to apply: Assist in c-sections, Assistant Nurse Manager, CNO, Charge, Clinical Nurse Coordinator, Delivery, Director, Fetal NST, Manager, Midwife, Nursery care, On-call availability, Supervisor, or VP.

Employer features: Adoption Assistance, Best Places to Work recognition, Child Care Benefits, Family Care Benefits, Level 2 trauma center, Magnet recognized, Paid Parental Leave, Phone Plan Discount, PTO, Retirement Plan, Tuition Assistance .

New!

Detroit, MI6 days ago

p>Physical requirements:

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight for Call Center Specialists delivering phone-based career services orientation to Detroit residents.

Grand Rapids, MI30+ days ago

What you'll do: Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve. Our Call Center Specialists are able to make a positive impact on our members, processing their transactions from start to finish and ensuring the safe and sound fulfillment of their financial needs.

Grand Rapids, MI30+ days ago

li>Serve as an on-call interpreter for the assigned location and internal departments requiring Spanish language member-facing support, including assisting with member meetings and transactions, explaining financial products and services, resolving language-related issues, and clarifying policies to enhance communication and member experience.

What you'll do:

Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve.

Jackson, MI30+ days ago

p>High School Diploma or equivalent required Typing skills of 25 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice.

Dearborn, MI30+ days ago

p>Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Grand Rapids, MI20 days ago

They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as our supervisors and employees out in the field, and ultimately our customers and clients. In addition, the Command Center Operators are responsible for operating a multi-line switchboard, processing pre-employment background screening, processing company wide payroll, and most importantly providing outstanding customer service.

East Lansing, MI30+ days ago

This role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.

Auburn Hills, MI20 days ago

Grand Rapids, Michigan23 days ago

Remote

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.

Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.

New!

Grand Rapids, Michigan3 days ago

Remote

Southfield, MI30+ days ago

$17–$23 Per Hour

CSR to Game Host: https://youtube.com/shorts/5gS6f1Xo8EI?feature=share.

Evolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world.

Lansing, MI30+ days ago

p>Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The On-call Facility Worker, under the general supervision of the Foreperson, performs routine facility housekeeping, custodial services, snow removal, grounds services, room cleanliness and set/tear down functions to provide superior experience for Lansing Center properties and equipment pertaining to the operations of Lansing Center facilities and events.

New!

Grand Rapids, MI1 day ago

Remote

Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion. - Provides blood donation information and convert donor into appropriate donation type based on donor eligibility.

Troy, MI30+ days ago

$62,000–$70,000 Per Year

Assist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.

Kalamazoo, Michigan23 days ago

Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

Grand Rapids, Michigan30+ days ago

Battle Creek, Michigan24 days ago

li>Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you. If you require assistance or a reasonable accommodation to complete any part of your application please:

Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you.

New!

Livonia, Michigan1 day ago

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview:

The Processing Center Supervisor leads daily operations and team performance within a fast-paced, client-focused environment. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

New!

Port Huron, MI3 days ago

Full-time

This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction. At Mobility Remodelers, we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs.

Lansing, Michigan30+ days ago

p/>

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

New!

Troy, MI2 days ago

$60,000–$70,000

p>We're looking for a Call Center Manager to lead a team of appointment-setting professionals and partner closely with our Contact Center Director to elevate performance across the department and push results to the next level. Do you get energy from coaching teams to exceed goals, using data to make smart decisions, and building a culture where accountability and winning go hand in hand? .

Clinton Township, Michigan14 days ago

Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.

Dearborn, MI30+ days ago

p>Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. • Ability to perform basic arithmetic • Maintain emotional control under stress • Ability to resolve interpersonal situations • Strong organizational skills.

Flint, MI16 days ago

THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.). They guide and support medical staff, promote communications, monitor medical programs, integrate with the local business, be responsible for the site emergency response program, and promote health and well-being.

Burton, MI14 days ago

Following launch, this person will serve in a critical command center role responsible for managing daily material flow through the facility, monitoring system performance, troubleshooting issues, and driving continuous improvement related to material flow and system functionality. This role will be heavily involved in pre-launch planning and execution, including helping define processes, supporting operational readiness activities, and preparing the building for cut-over and go-live.

Detroit, MI8 days ago

li>Minimum of three (3) years of progressively more responsible relevant experience (i.e. healthcare, quality assurance, training, customer relationship management, or business office) is required. The responsibilities are accomplished by managing a staff of analyst and trainers and works closely with other access departments to provide support in the areas of quality and training.

Detroit, MI30+ days ago

Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.

Lansing, Michigan8 days ago

Monitor all agents/supervisory staff logged into contact systems to assure staff logged into appropriate operations for each department group and to maximize utilization of agent productivity while logged into operations. Responsible for real time monitoring of inbound contact calls to monitor agents/supervisory STAFF performance and maximizing result and agent’s productivity.

Kalamazoo, MI15 days ago

$15.90–$18.55 Per Hour

Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties.

Detroit, Michigan9 days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.   . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.   .

Kentwood, MI30+ days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.

Kentwood, Michigan30+ days ago

This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC.Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports.  . Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.   .

Detroit, MI30+ days ago

li>Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate''s Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.

Big Rapids, MI30+ days ago

Location: Big Rapids, MI Exempt/Non-Exempt: Non-Exempt Employment Type: On-Call, As-Need Family Health Care is looking for a reliable team member for its cleaning crew in our new Big Rapids location! Responsible for reporting stained ceiling tiles, light bulbs that are out, and other items throughout the organization that need to be addressed.

Sparta, MI28 days ago

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

Various Locations within Michigan, MI29 days ago

Your role involves handling incoming calls in a prompt and courteous manner, ensuring superior customer service across various communication channels, including phone, email, and messaging. Organizational skills and meticulous attention to detail will help you manage multiple tasks efficiently, especially while handling inquiries in a fast-paced, sometimes stressful atmosphere.

New!

Kalamazoo, MI3 days ago

The Spirit of the Position: The Shuttle Driver position is responsible for the effective, efficient, and safe transportation, loading and unloading of passengers & employees to and from the hospital and parking facility, and to ensure that all activities support the safety and welfare of all passengers. Ability to work flexible shifts/ hours (days, evenings, weekends, holidays), including overtime, peak volume periods, vacated shifts.

ROCHESTER HILLS, MI30+ days ago

$31,819–$58,865 Per Year

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives' metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.

Rochester Hills, Michigan30+ days ago

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives’ metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.

Lansing, MI16 days ago

Ability to safely operate general maintenance equipment, including but not limited to:Hand tools, Ladders, Refrigerant recovery units, Landscaping equipment, Required safety equipment. We encourage the engagement of students with their surroundings through premier apartment locations and exciting events centered around local businesses, restaurants, attractions and, of course, campus.

MI28 days ago

li>Successfully completion of a Hyperbaric medicine course.( Qualified Nurse Aide or Medical Assistant may monitor dives after successful completion of course/and 40 hour orientation; and function only at times in the hyperbaric technician role only when hyperbaric technician is not available).

Performs miscellaneous office duties including answering phones, filing, photocopying, typing reports, sorting mail and ordering supplies.

MI30+ days ago

p>The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the Surf NOC succeed in meeting its Network KPI's and Customer SLA's. Additional tasks will include screening, onboarding and the development of new hire team members as well as working closely with our reliability engineering team members throughout our Change Approval Board process, Incident Management and Outage Restoration.

New!

Detroit, MI3 days ago

The Patient Engagement Supervisor develops and maintains operational workflows, monitors staff performance, supports patient access initiatives, and collaborates with organizational leadership to improve patient engagement, operational efficiency, and service quality. The Supervisor provides leadership, training, coaching, quality oversight, and workflow management to ensure patients receive timely, accurate, and patient-centered service.

Royal Oak, MI30+ days ago

Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.

Sparta, MI27 days ago

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Sparta, MI30+ days ago

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. ### Essential Duties and Responsibilities Provide friendly, helpful service to our English and Spanish speaking customers that promotes financial discipline by: Preparing for daily interactions with a professional mindset and an organized workstation.

Southfield, MI30+ days ago

As a Data Center Commissioning Specialist - Mechanical, you will: Perform on-site commissioning of critical infrastructure, including cooling systems (CRAC, CRAH, chiller plants), humidification systems, and fire suppression systems. Our commissioning team specializes in commissioning the mechanical, electrical, and plumbing systems of a diverse range of facilities, including mission-critical, industrial, healthcare, aviation, commercial, and education facilities.

Stand out to leading employers.

Upload your resume and let employers find you for new Call Center Supervisor job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Call Center Supervisor Jobs in Michigan

ReBath - Call Center Agent Bathworks Inc

Quality Supervisor OP Mobility

Registered Nurse - Mother Baby Supervisor Incredible Health

Call Center Supervisor Gesher Human Services

Call Center Specialist I Lake Michigan Credit Union

Bilingual (English/Spanish) Call Center Specialist I Lake Michigan Credit Union

2nd Shift Bilingual (English/Spanish) Call Center Agent Ambs Call Center

Finish Line Macy''''s Store Management - Fairlane Town Center, Dearborn, MI JD Sports Fashion Plc

Call Center Operator DuHadway Kendall and Associates Inc

Call Center Member Services Specialist - East Lansing Michigan State University Federal Credit Union

Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit Union

Call Center Agent - MI - FT - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.

Hybrid - Not Remote - Call Center Agent - Full-Time - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1pm Versiti, Inc.

Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution AB

On-Call Facility Worker - Lansing Center Legends Hospitality, LLC

Hybrid - Not Remote - Call Center Agent - Full-Time - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1pm Versiti, Inc

Assistant Manager - Call Center Venteon

Assistant Supervisor, 40 Hrs Weekly+On-Call Rotation, Variable Shifts, CenterPointe (Kalamazoo) Pine Rest Christian Mental Health Services

Assistant Supervisor, 40 Hrs Weekly, 1st Shift + On-Call Rotation, Interactions Pine Rest Christian Mental Health Services

Contact Center Supervisor Peckham

Processing Center Supervisor Gallagher

Call Center Manager Luxury Bath Technologies

On-Call Facility Worker - Lansing Center Legends Global

Call Center Manager Refloor

Call Center Agent Great Dane Heating & Air Conditioning

Food Service Supervisor - Ford Experience Center Aramark

Health Center Nursing Supervisor General Motors Co

Command Center General Supervisor General Motors Co

Supervisor- Quality &Training- Contact Center Henry Ford Hospital

Residential Advisor - On-Call Serrato Corporation

Contact Center Manager Peckham

On-Call Registration and Scheduler Western Michigan University Homer Stryker MD School of Medicine

Biometrics (Fingerprint) Technician - On Call Amentum

Biometrics (Fingerprint) Technician - On Call Amentum Services Inc

Biometrics Technician - On Call Amentum

Residential Advisor - On-Call Serrato Corp

Housekeeper On-Call Family Health Care Pc

Customer Service Center Manager ChoiceOne Financial Services, Inc.

Contact Center Specialist Mercantile Bank

On Call Shuttle Driver Non CDL Laz Parking Ltd

Contact Center Sales Team Lead TruGreen Companies L.L.C.

Contact Center Sales Team Lead TruGreen

Maintenance Supervisor II Student Quarters

Medical Assistant - Wound Center McLaren Health Care Corp

NOC Supervisor Surf Air Wireless LLC

Patient Engagement Supervisor COVENANT COMMUNITY CARE, INC.

Registrar Senior Infusion Center Corewell Health

Customer Service Center Representative ChoiceOne Financial Services, Inc.

Full-Time Bi-Lingual Customer Service Center Representative ChoiceOne Financial Services, Inc.

Data Center Commissioning Specialist - Mechanical - Building Engineering Gresham, Smith and Partners

Similar Job Searches