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ADAPTED_NOW

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance.

University of Kansas Health System

Registered Nurse (RN) - Poison Control Call Center

JobAdX

FULL_TIME

FEED

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Call Center Supervisor

[AW]-iCims

Responsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.

The University of Kansas Health System

Call Center Shift Supervisor

ea_via_bold

Bilingual Supervisor - Flood Relief Call Center

Experienced Call Center Operations Supervisor

Operations Supervisor - Flood Relief Call Center

Experienced Call Center Quality Assurance Supervisor

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Supervisor - Call Center

equestftpin

Call Center Sales Manager

Call Center Operations Manager

Call Center Customer Service Manager

Call Center Team Lead

Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.

HOUR

Quest Diagnostics Incorporated

Logistics Call Center Representative I

Position Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated.

Call Center Rep Lead

sourcestack_via_bold

Responds to incoming calls from employers, customers, and child support staff from other states regarding child support cases. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process.

YoungWilliams Child Support Services

Child Support Specialist - Customer Service Call Center

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Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.

Call Center Supervisor Jobs in Kansas

Registered Nurse (RN) - Poison Control Call Center University of Kansas Health System

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Experienced Call Center Operations Supervisor MCI Careers

Operations Supervisor - Flood Relief Call Center MCI Careers

Experienced Call Center Quality Assurance Supervisor MCI Careers

Supervisor - Call Center Maximus

Call Center Sales Manager MCI Careers

Call Center Operations Manager MCI Careers

Call Center Customer Service Manager MCI Careers

Call Center Team Lead MCI Careers

Logistics Call Center Representative I Quest Diagnostics Incorporated

Call Center Rep Lead The University of Kansas Health System

Child Support Specialist - Customer Service Call Center YoungWilliams Child Support Services

Call Center Representative - Retail Pharmacy The University of Kansas Health System

Call Center Representative (FULL TIME) MCI LC

Call Center Representative (FULL-TIME) MCI

Full Time Bilingual Spanish Call Center Representative (Urgently Hiring) MCI LC

Registered Nurse (RN) - Poison Control Call Center The University of Kansas Health System

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