UNKNOWN

ADAPTED_NOW

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but may involve visits to tenant's homes, the offices of other agencies, community centers and meeting halls. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

Housing Authority of Kansas City

Choice Lead Case Manager

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FEED

Responsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.

The University of Kansas Health System

Call Center Shift Supervisor

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Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.

HOUR

Quest Diagnostics Inc

Logistics Call Center Representative I

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Position Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated.

Call Center Rep Lead

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Responds to incoming calls from employers, customers, and child support staff from other states regarding child support cases. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process.

YoungWilliams Child Support Services

Child Support Specialist - Customer Service Call Center

FULL_TIME

This position will assist with incoming customer calls, scheduling appointments, supporting technician dispatch operations, resolving escalated customer concerns, and coaching Customer Service Representatives (CSRs). This role combines hands-on customer support with team leadership responsibilities, helping drive performance, customer satisfaction, and operational excellence.

YEAR

A.B May

Call Center Lead

[AW]-iCims

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.

Call Center Representative - Retail Pharmacy

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance.

Registered Nurse (RN) - Poison Control Call Center

University of Kansas Health System

JobAdX

The ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.

Revel Staffing

Call Center Manager

Manatal

Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. Environment : Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control.

Today Genuine Parts Company (GPC) is a service organization engaged in the distribution of:

• Automotive Replacement Parts

• Industrial Replacement Parts and Materials

• Business Products

The Company has a distribution network of over 3,100 operations located throughout the United States, Canada, Mexico, the Caribbean, Australia, New Zealand, China, and Southeast Asia. In addition, the Company expanded its global network into Europe with its 2017 acquisition of Alliance Automotive Group.

Genuine Parts Company

Distribution Center Outbound Operations Supervisor

Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals. The City of Overland Park has a part-time Assistant Supervisor, Community Center position available in the Parks and Recreation Department at Tomahawk Ridge Community Center.

Overland Park City Council

Assistant Supervisor, Community Center (Tomahawk Ridge)

Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals. The City of Overland Park has a part-time B Assistant Supervisor, Community Center position available in the Parks and Recreation Department.

Assistant Supervisor, Community Center (PTB)

Experience with BACnet, Modbus, or similar communication protocols Proficiency in troubleshooting mechanical, electrical, and software issues Strong organizational, communication, and critical thinking skills Experience in K-12, campus, or large facility environments Familiarity with energy management strategies and analytics Skills, Knowledge & Abilities Knowledge of energy management systems, HVAC, controls, and applicable regulations Ability to analyze data, manage multiple priorities, and meet deadlines. Education Relevant education or technical training in a related field preferred Clearances: Criminal Justice Fingerprint/Background Clearance/Kansas Certification of Health Certification and License Technical degree or certification in HVAC, Controls, or related field / Evidence of Insurability/ Valid Driver's License.

Blue Valley Schools

Energy Supervisor - Operations and Maintenance Center

MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. Reviews the company's outside service providers and a continuously looks to expand the network with approved vendors, providing quality services at competitive prices within established traffic lanes.

Murphy-Hoffman Company

RoadAssist Supervisor

Develops and manages scopes of work for all trades, including responsibility matrix, distribution of plans and specifications, and pricing, bid solicitation and coordination for vendors and subcontractors. ESTIMATING MANAGER 2. In addition, this position will be responsible for the following: Prepares complex cost estimates for competitive bids and negotiated proposals for multiple projects.

J.E. Dunn Construction Group Inc

Estimating Manager 2- Data Center Low Voltage

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

GardaWorld Security Services U.S.

Surveillance Security Officer - Site Supervisor

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Responsible for accurate scheduling/re-scheduling/cancellations of patient visits; including clinic appointments (in person and telehealth), treatments (chemotherapy and/or radiation therapy), surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties. Position Summary / Career Interest: The Patient Scheduling Supervisor may lead a team of scheduling staff that may be patient facing/administrative staff providing service to multiple clinical specialties in the outpatient settings at The University of Kansas Health System.

Patient Scheduling Supervisor

Role Overview:The Customer Solutions Center 24/7/365 Supervisor provides direct support to the CSC personnel to better utilize strengths and build team cohesion to provide efficient first call resolution support for Segra customers while providing efficient higher-tiered support for the Repair, troubleshooting/resolution of voice services, tier I support for data/internet services and moves/adds/changes/disconnects. 5+ years prior contact center (call center) experience required3+ years of supervisory experience required5+ years of customer service experience required3+ years of technical (any) experience preferredAssociate degree in technology field or 5+ years professional level experience; or an equivalent combination of education and professional level experience required.

Lumos Networks Corp.

Customer Care Supervisor

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Call Center Supervisor Jobs in Kansas City, MO

Choice Lead Case Manager Housing Authority of Kansas City

Call Center Shift Supervisor The University of Kansas Health System

Logistics Call Center Representative I Quest Diagnostics Inc

Call Center Rep Lead The University of Kansas Health System

Child Support Specialist - Customer Service Call Center YoungWilliams Child Support Services

Call Center Lead A.B May

Call Center Representative - Retail Pharmacy The University of Kansas Health System

Registered Nurse (RN) - Poison Control Call Center The University of Kansas Health System

Registered Nurse (RN) - Poison Control Call Center University of Kansas Health System

Call Center Manager Revel Staffing

Distribution Center Outbound Operations Supervisor Genuine Parts Company

Assistant Supervisor, Community Center (Tomahawk Ridge) Overland Park City Council

Assistant Supervisor, Community Center (PTB) Overland Park City Council

Energy Supervisor - Operations and Maintenance Center Blue Valley Schools

RoadAssist Supervisor Murphy-Hoffman Company

Estimating Manager 2- Data Center Low Voltage J.E. Dunn Construction Group Inc

Surveillance Security Officer - Site Supervisor GardaWorld Security Services U.S.

Patient Scheduling Supervisor The University of Kansas Health System

Customer Care Supervisor Lumos Networks Corp.

Full-time Floor Supervisor #190 (Overland Park, KS) Westlake Hardware

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