77 Results for

Call Center Supervisor Jobs in Cincinnati, OH

Jobs

Edgewood, KY10 days ago

To qualify for a Registered Nurse (RN) Supervisor with us: Education: Associate degree in Nursing (AND) or Associate of Applied Science in Nursing (AAS) required . At Interim HealthCare, we know that your loved ones deserve the very best – that’s why we attend to each individual’s needs in the comfort and dignity of their home.

New!

Cincinnati, OH4 days ago

Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

Cincinnati, OH22 days ago

Exercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Call Center Representatives must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces o ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders.

OH30+ days ago

What you will be doing: Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

Cincinnati, OH30+ days ago

Campus Recreation provides additional development opportunities for staff beyond job duties including the possibility to attend varying conferences at state, regional, and national levels as well as inner-departmental committee opportunities through our student-led organization, Recreational Development & Leadership (RDL). Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country."

Cincinnati, OH30+ days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act.

Springdale, OH30+ days ago

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. As part of the Colleague Support Center, specialists ask probing questions to understand individual queries, provide accurate answers, conduct effective research, and direct colleagues to the appropriate resolution or partner as necessary.

Cincinnati, OH30+ days ago

Full-time

Monitors calls to ensure exceptional customer service provided, manages staff schedules to ensure staffing levels support call volume, and identifies training opportunities for staff. Assists the Service Center Supervisor with the day-to-day activities relating to process problems/changes, inter-department communication receiving of feedback, and adjusting workflow.

Walton, KY30+ days ago

Proactively identify process improvements that enhance Clients' experiences and streamline warehouse and call center operations; provide a positive response to problem resolution and ensure all relevant Saddle Creek departments are appropriately involved and kept up to date. Represent and act as a liaison to work in conjunction with Managers, Supervisors, and Client Services Members to plan, develop, and implement policies/procedures for each Client to ensure facility, client service, and broad warehousing practices are followed.

West Chester, OH30+ days ago

Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Required Skills and Knowledge: Experience in a university hospital environment preferred; ability to utilize sound management principles, ability to accept and implement change; able to foster professional and inter-professional relationships; fosters effective guest relations skills; ability to work flexible hours.

West Chester, OH30+ days ago

Full-time

West Chester, OH30+ days ago

Full-time

Sharonville, OH13 days ago

Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

OH30+ days ago

Work is normally performed in comfortable physical environment under numerous mental demands and emotional stress involving working with people who are often distraught and unpredictable, requiring decisions relative to dangerousness, suicide potential, competency, reality contact, etc. Maintain a limited active caseload, providing individual, group, family, marital, child, and adjunctive therapies as needed and within area of expertise and limits of credentials; assure procurement of additional services as needed.

Erlanger, KY13 days ago

Liaise closely with Field Operations and Gateways areas in service recovery situations and/or to resolve and prevent recurrence of problems encountered by customers. Develops, implements, and improves processes through identification of operational, sales, and technological changes that are having an impact on customer satisfaction and call center efficiency.

Erlanger, KY30+ days ago

Cincinnati, OH13 days ago

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.

Cincinnati, OH30+ days ago

Cincinnati, OH14 days ago

Supervises Communications Officers in performance of job duties and responsibilities; assigns tasks, provides direction, ensures adequate staffing; trains staff, evaluates performance; administering disciplinary measures when needed, documenting incidents by adhering to established rules; reviews time records, approves leave requests and ensures work complies with departmental policy; review calls for quality assurance; applies relevant provisions of the collective bargaining agreement and applicable policies; maintains responsibility for call center operations in absence of Communication Supervisor 2. Offer crucial assistance to dispatchers by being placed last in the queue to intercept emergency calls when all other dispatchers are engaged; provide on-the-floor support to dispatchers by actively engaging with them during calls; offer assistance with challenging and complex calls and dispatches, acting as the technical expert in complaint-taking and dispatching operations; perform evaluations to ensure the quality of calls and dispatches in real time; operate a telephone and radio console to respond to a variety of emergency services and complaints. Maintains and/or assists in managing the entire shift's operation in absence of Communications Supervisor 2 and/or other responsible staff (e.g., provides hardware and software technical support to system users; provides in-house technical support in the following areas: CAD, MDT, Telephone system, 911 and integrated systems such as RCIC, LEADS, NLETS, NCIC, and all other accessible monitoring and reporting systems; de-escalation of calls; public records requests; provides expert testimony; responsible for safety and security of department personnel and screening of visitors after hours).

Cincinnati, OH30+ days ago

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Cincinnati, OH30+ days ago

OH30+ days ago

Coordinates functions to identify appropriate level of care, accepting provider, consultation, and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilitates, and physician offices to initiate acceptance and expedite decision making relative to a potential access, Focusing on quality, safety and efficiency. Works directly with clinicians at each client facility to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows.

Cincinnati, OH20 days ago

Job Summary: The primary responsibility of a multi-modality technologist performs any 2 combination of procedures with related techniques, producing images for the interpretation by, and at the request of, a licensed independent practitioner. Required Licensing & Certifications: Certification and Registration with ARRT (American Registry of Radiologic Technologists) or RDMS (Registered Diagnostic Medical Sonographer) or CNMT (Certified Nuclear Medicine Technologist) (required).

New!

Cincinnati, OH3 days ago

The role provides administrative support to the Chief Mission Officer and Center for Mission and Belonging, coordinates departmental programs and religious services, trains and supervises student sacristans, and assists with major university events. Support university-wide celebrations and events, including, but not limited to, Baccalaureate Mass, Commencement, New Student Orientation, Welcome Week, New Faculty and Staff Orientation, Homecoming Mass, and Holy Day Masses.

New!

Cincinnati, OH3 days ago

Remote

Uniontown, Ohio, United States Ann Arbor, Michigan, United States Cincinnati, Ohio, United States Columbus, Ohio, United States Defiance, Ohio, United States Fairmont, West Virginia, United States Findlay, Ohio, United States Fort Wayne, Indiana, United States Frankfort, Kentucky, United States Huntington, West Virginia, United States Indianapolis, Indiana, United States Ironton, Ohio, United States New Albany, Indiana, United States Parkersburg, West Virginia, United States Pittsburgh, Pennsylvania, United States Toledo, Ohio, United States Wheeling, West Virginia, United States Youngstown, Ohio, United States Chattanooga, Tennessee, United States Franklin, Tennessee, United States Knoxville, Tennessee, United States Fort Lauderdale, Florida, United States Show more Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

Cincinnati, OH30+ days ago

Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement. Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.

Cincinnati, OH30+ days ago

Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Cincinnati, OH30+ days ago

Oakdale, OH30+ days ago

per day/5 days per week JobID: 44850 Position Type: Educational Aide/Parapro/Support Staff/Library / Media Aide Date Posted: 4/23/2026 Location: Oakdale Elementary School Date Available: Ongoing Closing Date: None District: Oak Hills Local School District Additional Information: Show/Hide POSITION: Media Center Specialist (Library) - Oakdale Elementary School - 7 hrs. Performs support services that may include student assistance with daily living activities, behavior management, discrete trial training, instructional support, social skills training, task redirection, etc.

Cincinnati, OH30+ days ago

Assists patient and provider with virtual visits (e.g., setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, calling the patient to perform test calls, troubleshooting, obtaining chief complaint, conducting health maintenance checks and reviewing the medications, following up orders/appointments following visit, and collecting co-pays). Under the direction of the provider and according to the appropriate certification/licensure scope of practice, contributes to the completion of the patient's chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature) and documentation of patient/family needs.

New!

Cincinnati, OH3 days ago

Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently . Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds .

Cincinnati, OH30 days ago

Under the guidance of the UC Health (UCH) Leadership as designated in the organizational structure the supervisor is responsible for the day-to-day supervision and operation of the UC Medical Center Patient Relations department with regards to scheduling, PTO requests, corrective action, facilitating competency assessment through appropriate evaluation tools, interviewing potential candidates, yearly performance reviews, coaching of front-line staff. Communication: Ensures proper communication of Patient Relations department issues and escalations in appropriate UC Health forums, supports open lines of communication between management, front line staff and interdepartmental communication.

Cincinnati, OH30+ days ago

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Supervisor.to support our Referral Management & Analytics Service line. Supervise and orient employees; assign work, develop work schedules, instruct in proper procedures; assist with development and revision of department processes/procedures.

Norwood, OH29 days ago

Establish and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for FVC services making the necessary sales calls to these potential customers under the direction of the Regional Director of Sales & Marketing to grow the number of patient procedures performed at the FVC ambulatory centers. Provides sales and relationship support to an assigned FVC territory or territories working in conjunction with the FVC Sales Management team / Clinical Specialist, or Regional Director of Sales identifying new accounts for Fresenius Vascular Care services to generate revenue.

Norwood, OH29 days ago

Position requires ability to frequently lift objects heavier than 50 pounds, perform moderately difficult manipulative skills and hand-eye coordination skills, walk and stand for prolonged periods, see objects closely, and hear normal sounds with some background noises. Post consult, coordinates procedure to ensure availability of required resources, staffing and pre, post and procedure space to ensure the quality and continuity of patient care and assists with the management of the workflow of the center.

Cincinnati, OH30+ days ago

Metro is seeking a Transit Operations Division Supervisor to supervise daily street service operations and customer service issues in either an assigned Service Sector that covers designated fixed routes or in the Central Business District; supervise an assigned group of operators and makes regular assessments of their performance; and to oversee and manage as necessary. Supervise operations and use Transit Master to communicate real time operational issues, including schedule adherence, to RCC (Radio Communications Center), elevate issues to proper personnel to prevent missed trips and ensure achievement of our goals and objectives in safety, customer service, and on time performance.

Cincinnati, OH30+ days ago

Other duties as assigned by supervisor or authoritative manager to include flexibility of routine hours to adequately maintain registration coverage for the department hours of operations, and communicating office supply needs to appropriate party. Inform new patients of the proper clothing attire to be worn for the appointment and to bring their insurance card, photo ID and written orders (script) or provide the office fax number for the referring physician to fax the script.

Milford, OH30+ days ago

Fort Wright, KY30+ days ago

Cincinnati, OH30+ days ago

Fort Wright, KY30+ days ago

Milford, OH30+ days ago

Fort Wright, KY30+ days ago

Burlington, KY13 days ago

Commercial Vehicle Drivers must have the ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records. Works with safety manager to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.

Walton, KY30+ days ago

Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. As an Operations Supervisor, you'll be the go-to leader on the floor who will be coordinating freight movement, supporting your team, and making sure everything gets where it needs to go safely, efficiently, and on time.

Cincinnati, OH30+ days ago

Please send your most current resume with the best contact number and email to reach you, and someone from our recruiting team will contact you shortly. We are looking for someone with proven front sales experience, proficiency with PCs and CRMs, and essential expertise.

Cincinnati, OH30+ days ago

Covington, KY30+ days ago

$16–$18 Per Hour

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. This role plays an essential role in supporting youth as they build life skills, participate in school, seek employment, and increase their social-emotional wellbeing.

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Call Center Supervisor Jobs in Cincinnati, OH

Private Duty RN Supervisor Interim HealthCare

Nurse Practitioner / Physician Assistant, Lindner Center of Hope University of Cincinnati

Call Center Representative, Public Safety Dispatch Center, Fulltime, First Shift UC Health

Associate I, BPS Operations Processing Agent - Call Center Fidelity National Information Services Inc

Building Supervisor (Student Associate) - Campus Recreation Center University of Cincinnati

Biometrics (Fingerprinting) Technician - On Call Amentum Services Inc

HR Contact Center Specialist - M-F 10:30 AM - 7:00 PM Macy's Inc

Ambulatory Access Center Manager UC Health, LLC

Client Services Supervisor Saddle Creek Logistics

House Supervisor, Nursing Administration, Part Time, Days UC Health

House Supervisor, Nursing Administration, Part Time, Nights UC Health

House Supervisor, Nursing Administration, Part Time, Days UC Health, LLC

House Supervisor, Nursing Administration, Part Time, Nights UC Health, LLC

Dispatch Supervisor U.S. Venture Inc

Clinical Supervisor HAMILTON CENTER INC

Imports Supervisor (L2) DHL Group

Operations Supervisor (L2 3rd Shift) DHL Group

CS Specialist I - Customer Service Center WesBanco Inc

Customer Service Specialist I - Customer Service Center WesBanco Inc

911 Communications Supervisor 1 - Bargaining Unit(4796-07) Hamilton County, OH

JD Store Management - Stone Creek Town Center, Cincinnati, OH JD Sports Fashion Plc

JD - Store Management - Kenwood Towne Center, Cincinnati, OH JD Sports Fashion Plc

Registered Nurse (RN) - Transfer Center Specialist - Conduit Health Partners Bon Secours Mercy Health Inc

Multi Modality Imaging Technologist (Xray/CT) Rookwood Medical Center Bon Secours Mercy Health Inc

Coordinator and Head Sacristan, Center for Mission & Belonging Mount St. Joseph University

CS Specialist I - Customer Service Center - Pittsburgh, PA WesBanco Bank

Security Officer (Sat/Sun) - The Jewish Hospital and Rookwood Medical Center Bon Secours Mercy Health Inc

Patient Services Representative (PSR) - Red Bank Pain Center Bon Secours Mercy Health Inc

Security Officer (Sat/Sun) - Rookwood Medical Center/The Jewish Hospital Bon Secours Mercy Health Inc

Media Center Specialist - 7 hrs. per day/5 days per week Mason City School District

Clinical Supervisor - Kenwood Ear, Nose & Throat Bon Secours Mercy Health Inc

Shift Supervisor Jushi Holdings

Patient Relations Supervisor, Full Time, First Shift UC Health

Supervisor - Referral Management & Analytics Elevate Patient Financial Solutions Inc

PRN Surgical Technologist - Outpatient Vascular/Interventional Surgery Center (Azura) Fresenius Medical Care AG & Co KGaA

PRN Physician Assistant - Outpatient Vascular/Interventional Surgery Center (Azura) Fresenius Medical Care AG & Co KGaA

Transit Operations Division Supervisor Southwest Ohio Regional Transit Authority

PTOT Registration Representative - JSC IP PT/OT/ST Center - Full Time - Days The Christ Hospital Health Network

PTOT Registration Representative - Miami Twsp PT/OT Center - Full Time - Days The Christ Hospital Health Network

PTOT Registration Representative - PT/OT Center - Ft. Wright J - Full Time - Days The Christ Hospital Health Network

PTOT Registration Representative - Ft Wright PT/OT Center - Full Time - Days The Christ Hospital Health Network

PTOT Registration Representative - IP PT/OT/ST Center - JSC - Full Time - Days The Christ Hospital

PTOT Registration Representative - PT/OT Center - Ft. Wright J - Full Time - Days The Christ Hospital

PTOT Registration Representative - PT/OT Center - Miami Twsp - Full Time - Days The Christ Hospital

PTOT Registration Representative - Ft Wright PT/OT Center - Full Time - Days The Christ Hospital

Night Supervisor, Transportation (CDL-A) - SYGMA - Burlington, KY Sysco Corp

Operations Supervisor (3rd Shift) DAYTON FREIGHT LINES, INC

Spa Supervisor Dermafix Spa

Sales Supervisor Dermafix Spa

Weekend Residential Assistant Supervisor Brighton Center Inc

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