59 Results for

Call Center Supervisor Jobs in Charlotte, NC

Jobs

New!

Charlotte, NC1 day ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

CHARLOTTE, NC3 days ago

$837–$889

Support within the Department: CNA – patient care (ADLs/Vitals/Nutrition/Blood sugar checks) and mobility No Receptionist/HUC Charge nurse Virtual Nursing (helps with Admission/Discharge, Virtual Observation of patients, can sign off as RN witness for certain meds) Phlebotomy, 24/7 IV/VAT Team, 24/7 Pharmacist dedicated to unit Case Manager x 2 per unit MedSurg Clinical Nurse Specialist RT 24/7 – will perform Nebulizer treatments Nurse Educator Hospitalist, 24/7 Intensivist until 12am and then virtual/on call critical care MD No remote Tele Monitoring - Unit Clerk, Charge/Clinical Supervisor and Staff are responsible to read and post every shift Technology/Equipment: EMR: EPIC IV Pump: Alaris Med dispensing: Omnicell Monitors: Phillips Rover Communication Virtual Nursing (helps with Admission/Discharge, Virtual Observation of patients, can sign off as RN witness for certain meds) . Yes Unit Culture: Family Oriented, Excellent Teamwork Patient Types/Common Diagnoses: COPD/Pulmonary Diseases, Heart Failure, Cardiac Arrhythmias, Renal Failure, Sepsis, ETOH/CIWA and IVDA, tracheostomies requiring mechanical ventilation, continuous BIPAP/CPAP, high flow nasal cannula, hypothermia regulation, and titratable IV drips Patient Ratios: RN: 1:3-4 CNA: 1:9 Required License, National Certification, Certs (BLS, ACLS, etc.), or other position specific requirements such as Driver's License and/or Insurance: RN: BLS, ACLS, NIHSS Skills required: RN: Experience with the above patients, experience with trached/vented patients, temporary/transvenous pacemaker, cardiac gtt experience, cardiac rhythm interpretation, chest tubes, trach care, blood products, wound care/dressing changes, etc.

New!

CHARLOTTE, NC3 days ago

$907–$963

New!

CHARLOTTE, NC3 days ago

$881–$935

New!

Charlotte, NC5 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

Charlotte, NC30+ days ago

$80,000–$125,000

The Manager will build and optimize contact center operations, develop inside recruiting efforts, and partner closely with Marketing and Field Sales to maximize the ROI on Southern National’s lead generation investments. The Manager of Contact Center & Inside Sales is responsible for leading Southern National’s centralized lead management, appointment setting, dispatching, rehash, and inside sales functions.

Charlotte, NC10 days ago

$22–$25 Per Hour

This role also includes serving as a point-of-contact for Charlotte area clients and working closely with the project management group to ensure timely response and client satisfaction. The role may include sample collection and performance of field analyses, including pH, Temperature, Total Residual Chlorine, Flow, and Composite setup and breakdown.

Charlotte, North Carolina30+ days ago

$75,000–$80,000 Per Year

We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).

Fort Mill, SC30+ days ago

$17–$19 Per Hour

The Call Center Representative is responsible for managing sales and processing customer orders for request received by phone or online communication platforms. This employee requires full range of motion of arms and legs and requires movement and use of limbs; this position requires good manual dexterity and coordination.

Matthews, NC8 days ago

Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.

Charlotte, NC30+ days ago

Acquire, demonstrate and instruct thorough knowledge of competitors’ pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter’s and competitors’ products and services. As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate.

Charlotte, North Carolina11 days ago

Supervisory Responsibilities Direct Reports Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job - Travel up to 30 % Minimum Qualifications Education Level: (Required): Associate's Degree or equivalent work experience Field of Study/Area of Experience: - 4 years of applicable experience - 2+ years supervisory experience Skills, Knowledge and Abilities - Good written communication and verbal communication skills - Well-organized, detail-oriented, and able to handle a fast-paced work environment - Work independently - Basic computer skills including familiarity with Word, Excel, and Internet usage - Ability to gather data, to compile information, and prepare reports Environmental & Physical Requirements Field / Administrative Requirements Incumbent must be able to perform the essential functions of the job. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections).

Charlotte, North Carolina25 days ago

The Director, Operations Support Center (OSC) is responsible for defining and leading the end-to-end strategy, execution, and continuous improvement of a best-in-class, 24/7 operations support function across North America. The role reports directly to the Director, Vendor Services – Fleet Solutions and plays a critical role in enabling field operations, emergency response, and customer satisfaction at scale.

Charlotte, NC30 days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Indian Land, SC15 days ago

The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Assisting with Front Desk functions when needed including processing check-ins and check-outs, answering incoming phone calls, deescalating customer service issues, and maintaining cleanliness of the lobby during operating hours.

New!

Huntersville, NC5 days ago

Charlotte, NC19 days ago

As a Supervisor, Outbound Business Telesales at Spectrum, you will guide and motivate a team of Outbound Telesales Representatives to achieve ambitious sales targets, increase customer acquisitions and enhance the Spectrum Business customer experience. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

New!

Charlotte, NC6 days ago

Full-time

The Clinic Supervisor leads the strategic and operational management of the Care Ring Clinic, ensuring efficient and high-quality delivery of medical services to patients in alignment with the organization's mission and strategic objectives. Founded in 1955, Care Ring is a nonprofit organization dedicated to providing health services for the uninsured, underinsured or those lacking access to affordable, high-quality preventive health care.

Charlotte, NC30+ days ago

$65,000–$85,000 Per Year

Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management. Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score.

Davidson, NC30+ days ago

Temporary

Volunteers: Collaborate with LEARN Works instructor partner in establishing a relationship with volunteers assigned to classroom, effectively use volunteers assigned to your classroom by incorporating them in your whole group instruction and placing them with small groups or pairs of students as appropriate, guide the work of volunteers by providing them with direction and encourage input during daily briefings and debriefings, monitor relationships between volunteers and students, and provide supervision of volunteers and feedback to volunteers. Parents: Collaborate with LEARN Works instructor partner in establishing a relationship with each parent, in communicating regularly with parents via phone calls, email, in-person, or the childcare management software.

Davidson, NC30+ days ago

Volunteers: Establish a relationship with volunteers assigned to classroom, effectively use volunteers assigned to your classroom by incorporating them in your whole group instruction and placing them with small groups or pairs of students as appropriate, guide the work of volunteers by providing them with direction and encourage input during daily briefings and debriefings, monitor relationships between volunteers and students, and provide supervision of volunteers and feedback to volunteers. Parents: Establish a relationship with each parent, communicate regularly with parents via communication platforms, keep parents informed of their student's progress, attend parent workshops scheduled during the school year, conduct parent conferences on scheduled dates during the school year and as other needs arise.

Charlotte, NC20 days ago

Provide coverage for onsite data center manager with both routine and emergency service on a variety of state of the art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc. Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.).

Charlotte, NC11 days ago

Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.). They provide electrical contractors, journeyman electricians, foremen, designers, electrical commissioning, operations / maintenance, and management expertise for their clients’ critical power needs.

Charlotte, NC24 days ago

$13–$14

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

New!

Wesley Chapel, NC6 days ago

PetSmart’s Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

New!

Charlotte, NC5 days ago

Full-time

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.

Charlotte, North Carolina25 days ago

KAM is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives. This teammate will collaborate with clients to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs.

Charlotte, North Carolina30+ days ago

A solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders; Proven experience managing high-value accounts, developing long-term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution). The KAM II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives.

CORNELIUS, NC30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Charlotte, NC11 days ago

Minimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team. Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.

Charlotte, NC13 days ago

Must have an acceptable North Carolina Private Protective Services Board criminal history check that does not contain records with criminal history for which the individual was indicted on felony-level charges or convictions of offenses against moral turpitude. Must have at least two years of security experience (may have occurred while serving in bullets below) and at least one (1) year of the following:US military experience with an honorable discharge (DD-214 required), Police Officer experience.

Rock Hill, South Carolina30+ days ago

As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Charlotte, North Carolina30+ days ago

Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Compensation Type: Hourly Kessler Hotels: Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service.

CHARLOTTE, NC18 days ago

Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site. + Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photo-copying, color copying, etc.) without guidance from supervisor.

New!

Charlotte, NC3 days ago

Core Objective: Build and scale a high-performing Shared Services organization that delivers operational excellence, strengthens compliance, and enhances customer experience — while developing team members as true Extra Milers aligned to the RLX Way. Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight, we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States.

Charlotte, NC7 days ago

Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolinaor a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel. Webelieveinthe deityofthe LordJesusChrist,inHisvirgin birth,inHissinlesslife,inHismiracles,inHis vicariousand atoning death through His shed blood on the cross,in Hisbodilyresurrection,inHisascensionto theright handofthe Father,andinHispersonalreturninpowerand glory.

CHARLOTTE, North Carolina19 days ago

Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site. Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photo-copying, color copying, etc.) without guidance from supervisor.

CHARLOTTE, NC30+ days ago

Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution.

New!

ROCK HILL, South Carolina1 day ago

Charlotte, NC30+ days ago

The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting of greater than 50 pounds.  . Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.

Charlotte, NC14 days ago

Charlotte, NC25 days ago

Full-time

New!

ROCK HILL, South Carolina1 day ago

Charlotte, NC30+ days ago

Full-time

Davidson, NC30+ days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Charlotte, NC27 days ago

Full-time

Manages traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and provides data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). As a Traffic Management Specialist (TMS), you will use an array of technologies to monitor and detect traffic incidents, to prevent and resolve traffic impacts, and to interface with emergency responders and the traveling public.

Charlotte, NC24 days ago

Remote

Full-time

Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.

Pineville, NC30+ days ago

Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation. + Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints.

Charlotte, NC14 days ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Charlotte, NC30+ days ago

Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. + Visually check quality of print against approved sample (check if light or dark, check if off-center, check if faded or missing print, check molding parts for shorts, flash, strings, grease, etc.).

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Call Center Supervisor Jobs in Charlotte, NC

Jobs

Senior Project Manager - Data Center ConstructionJobot

Travel Nurse RN - Progressive Care Unit - $837 to $889 per week in Charlotte, NCAMN Healthcare

Travel Nurse RN - Progressive Care Unit - $907 to $963 per week in Charlotte, NCAMN Healthcare

Travel Nurse RN - Progressive Care Unit - $881 to $935 per week in Charlotte, NCAMN Healthcare

Senior Manager, Service DeliveryTTEC

Call Center ManagerSouthern National Roofing

Laboratory Service Center SupervisorAlliance Technical Group

Contact Center Supervisor - CharlotteMorris-Jenkins

Call Center RepresentativeSuper-Sod

REGISTERED NURSE SUPERVISOR (RN) - ROYAL PARK REHABILITATION AND HEALTH CENTERLiberty Healthcare Management

Supervisor, Residential Customer SolutionsSPECTRUM

Full Time Retail SupervisorSAS Retail Services

Director, Operations Support CenterAmerit Fleet Solutions

Supervisor, IT SupportTriWest Healthcare Alliance

Front Desk Supervisor - BallantynePet Paradise Resort

Front Desk Supervisor - Lake NormanPet Paradise Resort

Supervisor, Outbound Business TelesalesSPECTRUM

Clinical Nurse SupervisorCare Ring, Inc.

Operations SupervisorWard Trucking, LLC

Ada Jenkins Center - LEARN Works Instructor (part-time)Ascend Nonprofit Solutions

Ada Jenkins Center - Multilingual Learner LEARN Works InstructorAscend Nonprofit Solutions

QA / QC Manager - Data Center Facilities Operations (NON IT)Pkaza

Preconstruction Manager Data CenterPkaza

Customer Service SupervisorPetSuites

Retail Customer Service SupervisorPetSmart

Customer Support Team (CSS) ManagerFirstService Residential

Sr Key Account ManagerAdvantage Solutions

Key Account Manager IIAdvantage Solutions

Pharmacy Operations ManagerWalgreens

Customer Service ManagerCity Thrift Charlotte, NC # 148 - Charlotte

Operations ManagerNew Age Protection

Customer Service ManagerIntegrated Power Services

Room Service ServerGrand Bohemian Charlotte

Office Service Representative IIICanon USA & Affiliates

Extra Miler Development Program Manager, Shared ServicesRiverstone Logistics

Guest Services AssociateBilly Graham Evangelistic Association

Office Service Representative IIICanon Business Process Services, Inc.

Technician - SatelliteMasTec Advanced Technologies

TechnicianMasTec Advanced Technologies

Medical AssistantCharlotte Community Health Clinic

Certified or Registered Medical Assistant (CMA or RMA)Charlotte Community Health Clinic

Programming and Content Manager, The Billy Graham ChannelBilly Graham Evangelistic Association

TechnicianMasTec Inc

Christian Response Team LeadBilly Graham Evangelistic Association

Automotive Assistant & Service ManagersMavis Tire Supply LLC

Traffic Management SpecialistAtkinsRealis USA Inc.

Trainer I (Remote and Temporary)Maximus

Mgr, OperationsBrookfield Properties

Customer Service Manager, Airport Customer Experience Administration (Charlotte, NC, US)American Airlines

Print Machine Operator TechnicianAmcor

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