May 22, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Plans, coordinates, directs, and monitors the implementation of all property and equipment preventive, predictive, and proactive maintenance, repairs, and operations, including staff management, for critical commercial building infrastructure (mechanical, electrical, plumbing, civil, life safety, conveying, building envelope, locksmith, building finishes, and small projects) across a large and complex portfolio of various building types (low, mid, and high rise) and building and structure uses (public safety, courts, detention, health and human services, labs, data centers, warehouses, office, training, etc.,) in compliance with all department and county requirements and policies as well as local, state and national codes and regulations. Coordinates and partners with other internal and external agencies such as the Police Department, Fire and Rescue Department, Sheriff Department, Department of Health and Human Services, Department of Neighborhood and Community Services, Libraries, Department of Vehicle Services, Office for Environment and Energy Conservation, Department of Emergency Management and Security, Equity Office, etc., and performs related work as required.
p>Download the Sparks Group mobile app from Apple App Store or Google Play.. Responsibilities:Shipment Tracking & Monitoring: Track, trace, and monitor freight shipments proactively, ensuring real-time status updates and comprehensive documentation.
Schedules equipment and personnel, confirms material supply and demands, prepares work orders or purchase requests for the production or purchase of components or parts based on a master production schedule, shop load and inventory requirements. 4 years relevant progressive experience with Bachelors in related field; 2 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 8 years relevant progressive experience.
Requirements: - 3+ years of network administration experience in Cisco environments, experience with Cisco and Juniper technologies, and exposure to data center or building automation systems. This individual will be responsible for managing network hardware, troubleshooting complex issues, implementing security protocols and leading network improvement initiatives.
The Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). - Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).
This role ensures that Customer Service Representatives (CSRs), supervisors, and support staff are fully trained to deliver accurate, consistent, and high-quality customer service across all communication channels, while complying with DOL policies, federal regulations, and contract requirements. The Training Manager is responsible for designing, developing, implementing, and managing the comprehensive training program for all contact center personnel supporting the DOL National Contact Center (NCC).
div>The QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). Support training & coaching: Work with operations and training teams to address skill gaps and improve performance.
Virginia Beach, VA30+ days ago
The Skillbridge intern will train as an Information Warfare (IW) and Cryptologic Warfare (CRY) Mission Technician with HII-Mission Technologies, reporting to HII Supervisor Kevin Foster, Program Manager, with the goal of learning FURY Systems Operations and Maintenance principles, technologies, and core device functions, as well as the roles and responsibilities of working in a federated FURY system environment. HII Mission Technologies (HII-MT) Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII-MT.
Virginia Beach, VA30+ days ago
You will coordinate with Navy, DISA, and commercial circuit providers for implementation and troubleshooting, maintain Information Assurance compliance (including IOS upgrades and configuration changes), and support remote sites in restoring network services. The role includes diagnosing and resolving WAN circuit issues, equipment failures, router and switch configurations, firewall ACLs, VoIP device registration, and cryptographic device configuration and keying.
HopeLink Behavioral Health will make reasonable efforts to provide staff members with a stable, predictable individual work schedule; however, due to the nature of this work, not all schedule accommodations can be made or maintained within the above-stated shifts. QUALIFICATIONS:
- Bachelor's degree in social work, Counseling, Psychology, or related field and a minimum of 1-year of direct supervisory experience in crisis intervention, suicide prevention, or behavioral health.
Falls Church, VA26 days ago
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Chantilly, VA30+ days ago
The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program.
p>Position Summary/Overview: The IT Support Center Call Center Lead directs day-to-day call center operations and supervises assigned staff to deliver high-availability, 24/7/365 IT support to the VCU community.
Demonstrated ability to communicate and work effectively with both non-technical customers and with staff and coworkers in a team environment to provide technical support, documentation, consultation, and training in software applications and procedures.
Virginia Beach, Virginia30+ days ago
li>Help grow team members through informal coaching that encourages all employee’s personal development, growth, and teamwork and that also encourages co-worker recruitment efforts to achieve desired staffing levels throughout the department and company. This position will work in conjunction with the Outbound Team Manager and assist in the daily management of the team including but not limited to training and on-boarding, coaching, customer service, and general day-to-day operational functions.
The Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
Are you ready to lead a dynamic team in a high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? If you''re ready to lead our Sales Call Center and play a key role in driving performance and delivering outstanding customer experiences, we want to hear from you.
Williamsburg, VA30+ days ago
Supervisory Responsibilities: This position provides direct supervision for the Call Center team, including: Day‑to‑day oversight of call center agents, responsibility for work assignments, scheduling, and daily workflow management, and authority over hiring, training, performance evaluations, and corrective action as needed. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
CALL CENTER/HELP DESK TECHNICIAN III (BHDA): Bowhead is currently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Dahlgren, VA. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software.
Newport News, VA30+ days ago
Communication & Sales Support: Engage potential customers by effectively overcoming objections, facilitating three-way calls to reach necessary parties , and transferring qualified leads to coordinators to finalize arrangements. Operational Excellence: Work with the telemarketing team and Assistant Manager to meet outreach goals, accurately track results in internal systems, and support evolving departmental needs through assigned duties.
He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
Falls Church, Virginia30+ days ago
p>KNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred).
EDUCATION AND EXPERIENCE CRITERIA:
• High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
This role s is responsible for providing customer-facing support consisting of end-user initial setup, troubleshooting, and training for devices of various sorts including connection and applications. You'll rely on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Chantilly, VA30+ days ago
p>The Opportunity: CACI is looking for a Cisco Call Manager Administrator responsible for the day-to-day administration, configuration, and maintenance of the organization's Cisco Unified Communications Manager (CUCM) environment. You will work closely with the engineering team, IT staff, and other external stakeholders to ensure the effective operation of the call managers at various locations and their integration into the organizations infrastructure.
Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating, and collaborating with other staff, Virginia Department of Transportation (VDOT) personnel, and partner agencies. The routine responsibilities of this position include, but are not limited to: TECHNICAL RESPONSIBILITIES: Use software and applications to control and monitor various Intelligent Transportation Systems devices located along freeways, such as closed-circuit television (CCTV) cameras and dynamic message signs (DMS) for travel time, crash or work zone awareness messages for the traveling public.
ul>Be part of a growing and highly valued new capability in Prince William County (311) which will grow to basically be the Users Guide to the whole county & feed/train an AI tool to support PWC residents with assistance on everything from marriage licenses to graffiti removal. - Standing up a new capability for Prince William County to support everyone in the county in all aspects of County services developing processes and procedures from scratch using technical tools (SalesForce).
He/she must work closely with providers, nursing staff, medical records, referrals, eligibility, pharmacy, dental, interpreters, other areas of patient access and management to maintain efficient operations with quality patient care as primary consideration. Operate computer database using two patient identifiers to look-up patient accounts, generate telephone encounters, update registration information, verify insurances and complete other computer operations as necessary.
Our department also serves as the gateway to much of the countys economic development, reviewing over 30,000 building and site plan submissions, issuing nearly 70,000 building permits, and conducting over 220,000 building and site inspections each year. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the countys future.
div>The Technical Lead is responsible for the overall technical architecture, implementation, operation, and maintenance of all contact center systems and infrastructure supporting the DOL National Contact Center (NCC). - Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network).
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Must have strong knowledge of desktop support, networking (router and switch configuration & troubleshooting), telephony hardware, Telco knowledge, supporting software applications and diagnosing complex system architectures.