UNKNOWN

FEED

Education: Bachelor's degree in business administration, Healthcare Administration, Operations Management, Human Resources, Healthcare Management, or a related field; or an equivalent combination of education and progressively responsible leadership experience is preferred. Success will be measured by reduced call abandonment and wait times, stronger call center productivity and scheduling accuracy, consistent service quality, effective staff development, and successful integration of Zoom platforms and automation into daily call center operations.

West Dermatology

Director of Call Center Operations (52866)

linkup_via_bold

Coordinates with Ops Supervisors for QA meetings with teams and Root Cause Analysis (RCA) sessions with agents. If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us/ .

Qualfon, Inc.

Onsite Call Center Quality Analyst

FULL_TIME

Qualfon

[AW]-iCims

Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent. Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.

Fulgent Genetics Inc

Billing Call Center Representative

The Senior Director, Retrieval Operations (Call Center & Workforce Operations) provides strategic leadership for in-house and global provider outreach operations, Workforce Management, and capacity planning across Payer Retrieval Operations. The estimated total cash compensation range for this role is: $181,300—$200,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.

YEAR

Datavant

Sr. Director, Retrieval Operations (Call Center & Workforce Operations)

GreenHouseAPI

The essential functions of this position include, but are not limited to: Courteously and professionally communicates and corresponds with customers and Tuff Shed/HD partners via inbound and outbound calls, emails, and chatSells Tuff Shed supplied wholesale products and services to HD customers; achieves all monthly goalsAccurately tracks and reports customer leads via Salesforce CRM and sales via spreadsheets and JD Edwards data management systemPromptly follows up with customer leads via phone, email, or chat after receiving lead informationSecures sensitive customer information when sending personal information via email or the web with the security measures in place for Internet use, as well as shredding any printed materials with customers' personal informationCorresponds with the data entry department on customer orders, as necessary, to resolve any order issues. Based at the Customer Service Center, the Customer Service & Sales Representative (CSC Rep) is responsible for selling Tuff Shed provided wholesale products and services to Home Depot (HD) customers.

TUFF SHED is America's leading provider of installed storage buildings and garages. Since 1981, TUFF SHED has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques and expert consultative services.
 
TUFF SHED buildings are manufactured and installed locally, with domestically produced materials. Our local professionals help guide customers through the entire design and construction process, with installation of our buildings included in the purchase price. Our national presence as the industry leader allows TUFF SHED to deliver key advantages like product innovation, exclusive or even patented building features and raw material purchasing power that help to ensure our customers get great products. 

While we offer several different product lines, our network of company owned factories and sales locations are the only place you can purchase the TUFF SHED Garden Series, Premier Series and Premier PRO Series of Buildings.

TUFF SHED, Inc.

Customer Service Sales Representative - Call Center

ea_via_bold

The Trainer will partner closely with the Training Manager, Operations leaders, Human Resources, and Quality teams to support employee development initiatives, reinforce performance expectations, and drive continuous learning throughout the employee lifecycle. With over 13,000 employees, including physicians, technologists, and healthcare professionals, IKS Health provides solutions for over 150,000 providers across some of the largest healthcare organizations in the country.

IKS Health Career

Trainer, Call Center

sourcestack_via_bold

OTHER

HOUR

You will support daily office and service operations by handling customer inquiries, scheduling appointments, coordinating with managers and technicians, processing documentation, and managing internal communications. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and wants to work on a supportive and collaborative team.

Ultimate Staffing Services

Bilingual Call Center Representative/Administrator

Broadbean

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Experienced Call Center Trainer

Experienced Call Center Recruiter

The Call Center Lead will work closely with Marketing Managers, regional leadership, and local sales teams to turn marketing inquiries into qualified appointments while maintaining accurate records and consistent follow-through. Regional Call Center Lead Southeast | Stonegrove Roofing Partners Position Overview Stonegrove Roofing Partners is seeking a Regional Call Center Lead to oversee call handling, lead follow-up, and appointment scheduling across our Southeastern partner companies.

Stonegrove Roofing Partners

Regional Call Center Lead

Must carry a professional, diplomatic and empathetic persona which is evident through the quality of work (handling voicemail, Email & Chat transactions with client and customer steps were taken to make sure details are clearly and concisely written). Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant Technology Solutions Corp

Call Center Customer Service Agent

Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul

Call Center Agent

Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients.

Call Center Team Lead

Inventurus Knowledge Solutions

As work is performed at the point of deployment, these roles have the potential to report out of any WSP USA office including Tallahassee, FL; Miami, FL; Tampa, FL; Orlando, FL; Jacksonville, FL; Birmingham, AL; New Orleans, LA; Raleigh, NC; Columbia, SC; Dallas, TX; Houston, TX; Los Angeles, CA; or Sacramento, CA. Lead and oversee disaster recovery operations for assigned clients, directing teams of specialists through all phases of recovery, including funding, documentation, and rebuilding processes.

On Call Emergency Managers, Recovery

Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.

Vertiv Group Corp.

ERS-Service Center Manager - Dallas, TX

Responsible for performing a broad variety of financial services such as opening and closing individual retirements accounts, checking accounts, savings accounts, term share accounts, and assisting members with any account problems. Answers incoming calls from members to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, provide information, and most importantly cross-sell credit union products and services, especially lending products.

Mobility Credit Union

Call Center Financial Service Officer -Level II

ExactHire

The role requires disciplined coordination of schedule, cost, safety, quality, and change while keeping owners, design teams, contractors, vendors, and commissioning partners aligned. Our client operates within the fast-moving data center and digital infrastructure sector, where engineering, construction, technology, energy, and operations come together to support always-on environments.

SNIPEBRIDGE

Construction Project Manager | Data Center - 1S6J014

Workable

Working across estimating, design coordination, procurement, scheduling, and constructability, this person will turn early concepts into executable delivery plans while protecting cost, schedule, quality, and operational objectives. Our client operates within the fast-moving data center and digital infrastructure sector, where engineering, construction, technology, energy, and operations come together to support always-on environments.

Call Center Manager Jobs in Plano, TX

Director of Call Center Operations (52866) West Dermatology

Onsite Call Center Quality Analyst Qualfon, Inc.

Onsite Call Center Quality Analyst Qualfon

Billing Call Center Representative Fulgent Genetics Inc

Sr. Director, Retrieval Operations (Call Center & Workforce Operations) Datavant

Customer Service Sales Representative - Call Center TUFF SHED, Inc.

Trainer, Call Center IKS Health Career

Bilingual Call Center Representative/Administrator Ultimate Staffing Services

Experienced Call Center Trainer MCI Careers

Experienced Call Center Recruiter MCI Careers

Regional Call Center Lead Stonegrove Roofing Partners

Call Center Customer Service Agent Cognizant Technology Solutions Corp

Call Center Agent U-Haul

Call Center Team Lead Cognizant Technology Solutions Corp

Trainer, Call Center Inventurus Knowledge Solutions

On Call Emergency Managers, Recovery WSP

ERS-Service Center Manager - Dallas, TX Vertiv Group Corp.

Call Center Financial Service Officer -Level II Mobility Credit Union

Construction Project Manager | Data Center - 1S6J014 SNIPEBRIDGE

Pre-construction Manager | Data Center - 1S6J013 SNIPEBRIDGE

Similar Job Searches

See More Jobs

Stand out to leading employers.