p style="margin:0in">To provide assistance to the homeless population in a residential facility which serves single women, women with children, couples and custodial male parents with children. · High school diploma or equivalent. p>2 - 6 years Supervisory experience preferred or 3-5 years Customer service, contact center or relevant experience preferred 1 year banking experience preferred or 1 year technical background preferred. • Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit. Supervisory/Managerial Responsibilities: Education and Experience Required: Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience. Orchard Park, NY15 days ago li>Talent Development & Performance Management: Lead a rigorous, structured performance management cadence including regular one-on-ones, coaching plans, and improvement initiatives that identifies top performers, develops emerging talent, and swiftly addresses underperformance. Position Summary: The Contact Center Director provides strategic leadership and operational oversight of a team of 5 managers and 70 agents, with direct accountability for driving lead-to-opportunity conversion and building a culture of high performance. Key Responsibilities • Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; • Build organizational capability through performance management, coaching, mentoring, and career development; • Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planning; • Own 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; • Oversee incident and change management processes and act as escalation point for critical incidents; • Ensure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teams; • Drive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; • Lead post-incident reviews with root cause analysis and implement corrective actions; • Collaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectives; • Champion process improvements, automation initiatives, safety programs, and environmental sustainability; • Lead change management and implement new processes, technologies, and operational models at scale. Basic Qualifications • Bachelors degree in Engineering, Business, or Operations Management (or equivalent experience) • 5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employees • Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs • Deep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility management Preferred Qualifications • 8+ years in datacenter operations with 4+ years managing large teams (10+ employees); • Experience at hyperscale providers or Tier III/IV facilities managing 50MW+ campuses; • Experience with incident management, change management, vendor management, and operational excellence frameworks; • Excellent communication and executive presentation skills with ability to influence senior leadership and cross-functional stakeholders; • Data-driven decision maker with strong analytical skills; demonstrated ability to build, scale, and develop high-performing teams in fast-paced environments; Salary & Benefits Competitive total compensation package (salary + equity). Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit. Supervisory/Managerial Responsibilities: Education and Experience Required: Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience. Representatives service our Premier and Private Bank clients in a fast-paced environment on a wide variety of topics from International and domestic account opening support, digital navigation, unsecured lending guidance, payment expertise and deposit servicing. US CONTACT CENTER PREMIER SPECIALIST Location: Buffalo, NY, US, 14210 Brand: HSBC Area of Interest: Call Centre Closing Date: Hybrid Worker Date: 22 Jun 2026 **Job description** In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. p>Essential Functions: - Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls.
- Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities.
If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role youve applied for, and the date you submitted your application-- someone from our recruiting team will be in touch. Once a site is live, you own the projects that keep it running and improving - retrofits, upgrades, expansions, equipment refreshes, and the cross-functional coordination operations depends on. Specialty ARMs are responsible for educating providers on payer coverage, coding and payment policies related to GSK specialty products and helping providers understand GSK Patient Support Programs intended to help appropriate patients access GSK specialty medicines. 3+ years' experience one or more of the areas including Field Reimbursement or Specialty or Biologics Field Sales (HCP administered or Specialty Pharmacy provided) or Payer Marketing or Patient Support Programs. p>Work Environment: The manufacturing setting may include elevated noise levels, creating an energetic and dynamic atmosphere perfect for driven leaders looking to make an impact. Astronics LSI is looking for an exceptional Production Manager to lead a team of professionals and direct labor workers dedicated to producing high-quality aerospace products. Getzville, NY30+ days ago Education and Experience Required: A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience. Scope of Responsibilities: Manages workflow of medium complexity and risk exposure and acts largely independently. Education and Experience Required: A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience. Scope of Responsibilities: Manages workflow of medium complexity and risk exposure and acts largely independently. p>Education and Experience Required: A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience. Scope of Responsibilities: Manages workflow of medium complexity and risk exposure and acts largely independently. Orchard Park, NY30+ days ago The supervision of the scheduling and registration process includes but is not limited to preparing program sheets in a timely and accurate fashion, editing and rescheduling students when needed and detailed attention to scheduling for future semesters with a strong focus on probable graduates. As a leader and subject matter expert (SME), the successful candidate will be responsible for all time management of staff, monitoring and motivating staff to achieve established goals, student registration, accurate and timely reporting, and to ensure positive student interaction and outcomes. Niagara Falls, NY30+ days ago p>Have a combination of education and experience which includes courses equivalent to a major in education, or in a subject-matter field appropriate to the position, such as child development, early childhood education, home economics (early childhood emphasis), elementary education, special education, or other fields appropriate to the position to be fille, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the four-year course of study described in A above. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Have a bachelors degree (or higher degree) that included or was supplemented by major study in education or in a subject-matter field appropriate to the position, such as, but not limited to child development, early childhood education, home economics (early childhood emphasis), elementary education, special education, or other fields appropriate to the position to be filled. East Aurora, NY16 days ago The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors. Buffalo, New York22 days ago ul style="min-height:1.5em">Own end-to-end delivery of on-site projects — deployments, retrofits, upgrades, expansions, equipment refresh, and decommissions. You'll own projects end to end — scope, schedule, vendors, and budget — partnering closely with operations and facilities, engineering, and outside contractors. Provides guidance and support to staff in the planning of patient care to ensure that care is rendered as components of an interdisciplinary team and handles any patient care problems that arise including appropriate risk management interventions. Assists in the implementation of an agency wide Continuous Quality Improvement Program and assists in multiple monitoring activities that are both patient and organizational focused to promote clinical quality and corporate compliance. ul>Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). As an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. Buffalo, New York30+ days ago Healogics—the nation's premier leader in advanced wound care—is seeking a full-time Traveling Nurse Practitioner to provide coverage across their Wound Care Centers throughout New York State. Korzen Health is partnering with Healogics, the nation's leading provider of advanced wound care services, to support their growing clinical needs. Will be assigned to the Response Team Schedule as directed by the Program Director, which includes being available for shelter coverage, advocacies, debriefing, phone calls, and all other critical situations during coverage dates which includes weekdays, weekends, and Holidays.• Provide services via office visits, home visits, alternative locations, agencies, and via the Hotline, and ensure follow-up. This may include assisting with obtaining furniture, housing, jobs, childcare, schooling, utilities, etc.• Report residential intakes to the Department of Health & Human Services, schedule initial appointment, and maintain weekly communication with DSS regarding client's progress and request for additional stay at shelter.• Develops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options. p>About this opportunity: The Crisis Services' Sexual Assault Forensic Examiner (SAFE) Program provides on-site forensic services at hospitals to individuals who have been sexually assaulted within a 120-hour period and are seeking help. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. Clarence Center, NY30+ days ago ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect: Demonstrate respect by actively listening, communicating with courtesy, and ensuring every client feels valued throughout their experience. Knowledgeable and trained to willingly assist in supporting the ITM Department responsibilities, e.g., ITM transactions, contact center emails, and online/mobile banking messages, as needed/assigned by CC Assistant Manager or CC Manager. p>Supervisory/Managerial Responsibilities: Education and Experience Required: A combined minimum of 7 years' higher education and relevant work experience, inclusive of a minimum of 2 years' work leadership and/or supervisory experience. Direct and monitor activities of assigned staff to ensure all organizational and departmental policy and procedures and external regulations are followed to minimize risks to the Bank from non-compliance. Cheektowaga, NY30+ days ago Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Lancaster, NY30+ days ago Desired Skills and Qualifications: • 5 years B2B sales management • Bachelors degree in business or equivalent required • Warehouse product experience preferred • Possess excellent verbal and written communication skills • Fast-paced, high-energy individual with an aggressive sales style • Must have a valid drivers license, clean driving record, and automobile insurance • Computer programs - Microsoft Word, Excel, Outlook, etc. • Conducts one-on-one review with all Account Managers to build more effective communications to understand training and development needs and to provide insight for the improvement of Account Managers sales and activity performance. p>In this role, youll focus on selling fluid power component repair services, developing new business, and growing trusted partnerships with new and existing customers across Central Illinois. SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North Americas leading value-add industrial distribution companies. North Tonawanda, NY29 days ago Responsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. In this role you will be responsible for collaborating with the Sales Leadership team and Senior Account Managers to perform internal sales support functions including new sales pipeline development, lead generation, field marketing activities and sales operations support for Field Account Managers in region. You will generate new opportunities for Arista''s Software-Driven high performance Data Center and Campus switching platforms, VeloCloud SDWAN in addition to our DANZ Network Fabric Monitoring and Network Detection & Response security solutions. Education and Experience Required: Associates' degree in Human Resources, Business Administration, or Communications and a minimum of 1 year HR Service Center or comparable setting experience, OR in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 year's HR Service Center or comparable setting experience. Primary Responsibilities: • Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a timely and accurate manner. p>The Strategy and Planning Team within the US Firms Tax ("USFT") group of the Deloitte US Firms is responsible for performing tax research and analyses on US Firms' transactions (e.g., acquisitions, divestitures, and internal restructuring), tracking proposed and enacted federal, state, and local legislation and assessing its impact on the US Firms' entities and its partners, advising other internal functions or our business leadership on the tax consequences of various client and/or vendor obligations, and at times will assist our reporting teams with workpaper preparation and the review of federal partnership returns. Support the team to review and summarize tax-related provisions in legal documents (e.g., purchase and sale agreements, contribution agreements, restructuring documents) for US Firms' transactions to identify tax risks, elections, and post-close action items. This role requires strong expertise in plant floor systems, network integration, manufacturing operations, material and quality systems, and tooling and manufacturing processes across Vehicle, Global Propulsion Systems (battery, engine, transmission), and/or Stamping. Lead schedule progression meetings with Deployment Leads, the Controls Integration Lead, Infrastructure Group Manager, System Integration Lead, IT Site team, and launch team to drive task completion, timing alignment, and dependency resolution. The Customer Project Manager is responsible for monitoring order production and shipment and working cross functionally across the company to monitor, facilitate and deliver on project plans. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. The Sales Manager position is responsible for growing the company's sales in the Data Center and IT Cooling sector by working with existing and new customers, channel partners and distributors to solve their most demanding cooling challenges that are critical to their business operations by developing relationships with project stakeholders, specifically C-Suite executives, Finance leaders and Operation managers. The Sales Director will utilize one or a combination of products in the Motivair portfolio including the Chilled Door® server rack cooling system, Coolant Distribution Units (CDU's), Heat Dissipation Units (HDUs) and other customized products to provide customers with unique solutions to meet their needs. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. Niagara Falls, NY30+ days ago Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. |