UNKNOWN

FEED

Oversees day-to-day operations within assigned Customer Care Center location(s) and is responsible for monitoring Key Performance Indicators (KPIs), implementing process improvements, and conducting effective resource planning. Leads monthly touch base meetings with agents and assistant managers to discuss performance, provide feedback and observations, and explore career interests and development goals.

Bank OZK

Call Center Manager

linkup_via_bold

Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence. Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc.

Teleperformance Global Services Private Ltd

Call Center Assistant Operations Manager

Assume accountability for the delivery of value added operations management services in support of approximately 500 - 1000 call center agents, technology professionals, and project managers. Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence.

Call Center Operations Manager

Provides clinical review to callers requesting inbound patient transports, connects to the appropriate UAMS physician, records clinical interaction during report and provides administrative backup for patient acceptance, including follow-up calls and e-mails for preregistration, ADON/facility notifications and access team coordination and arranges for nurse-to-nurse report at time of transport. Exhibits the ability to multitask, perform and execute solutions to complex and occasional emergent situations, to assure functioning of call center and its mission to promote quality patient care and assure excellent service to referral providers.

University of Arkansas

RN Transfer Call Center

sourcestack_via_bold

This role supervises access services staff, maintains compliance with healthcare regulations, supports excellent patient experiences, and ensures accurate patient information and timely reimbursement. This position assumes responsibility of manager during the absence of manager, educates staff on scheduling requirements, and physician templates, payer requirements and government rules and regulations required for compliance, registration and customer service.

Supervisor - Access Services - ABC - Call Center

Provides clinical review to callers requesting inbound patient transports, connects to the appropriate UAMS physician, records clinical interaction during report and provides administrative backup for patient acceptance, including follow-up calls and e-mails for preregistration, ADON/facility notifications and access team coordination and arranges for nurse-to-nurse report at time of transport. Department's Website: Summary of Job Duties: The Registered Nurse (RN) performs telephonic patient triage using decision-making software, assists with patient consults and transports, uses videoconferencing equipment for telemedicine operations.

University Of Arkansas System

FULL_TIME

Your primary responsibilities will consist of: Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries. As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals.

Arkansas Federal Credit Union

Call Center Agent I

[AW]-iCims

Department's Website: Summary of Job Duties: An Access Services Supervisor oversees patient access operations in a healthcare facility, ensuring efficient registration, scheduling, insurance verification, admissions, and patient check-in processes. Qualifications Equivalencies: Additional Information: Job Requirements: Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals.

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

Prometric Inc

Test Center Manager

Ability to communicate with candidates effectively and with professionalism and authorityAbility to learn and apply verbal and written operational instructionsAbility to make decisions using appropriate situational judgementAbility to write detailed, accurate and professional reports and correspondenceAbility to multi-task and handle small tools, pack equipment for shipping or unpack for installationFamiliar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)Availability - Should be flexible to work various days and times including evening and weekends, subject to change according to testing demands. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.

Prometric

ea_via_bold

Whether identifying opportunities to reduce clients' chemicals costs and environmental impacts or proposing innovative solutions that curb the effect of soaring prices and longer lead times, Accenture's Sourcing & Procurement team delivers tangible business results for our clients - while also enhancing the employee experience, customer satisfaction, and community impact. This is an extraordinary chance to begin a rewarding career at Accenture Interactive Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Accenture Plc

Sourcing & Procurement Management Chemicals Center of Excellence Lead Senior Manager - NASPFY26

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Experience with ticketing tools such as ServiceNow or Jira Service Management, and with Azure Active Directory / Entra ID account management.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira

equestftpin

Working closely with the Motion Data Center Team, Motion Drives Products Division, and ABB Electrification, you will develop integrated industry solutions while supporting profitable business growth across the product lifecycle. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions.

ABB is a global technology leader in electrification and automation. We see our purpose as being to enable a more sustainable and resource-efficient future. By connecting our engineering and digitalization expertise, we help industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. We call this: ‘Engineered to Outrun.’ We have around 110,000 employees worldwide and a history that stretches back more than 140 years.

Portfolio Manager - Data Center Pump Architect

Ensure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.

Escalation Manager - Customer Care Centers

Assist medical assistants, nurses, and providers as needed by returning patient calls and completing provider orders such as medication refills, scheduling referral and specialist appointments, performing venipunctures and finger sticks, injections, completing laboratory forms, and performing other tests such as a urinalysis, strep test, EKG, vision screening, pulse oximetry, etc. The Assistant Center Manager manages the day-to-day workflow of the front office and clinical staff areas to ensure efficient delivery of high-quality clinical care and operational excellence for patients.

LHV Newco LLC

Assistant Center Manager - North Little Rock

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

Supervisor - Call Center

What you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerEl Dorado, ARApply nowAuto Care Center Service ManagerEl Dorado, ARApply nowAuto Care Center Service ManagerEl Dorado, ARApply nowAuto Care Center Service ManagerWM Supercenter #5302730 N West AveEl Dorado, AR 71730-3124CP-530-9007Loading map.

HOUR

Walmart Inc

Auto Care Center Service Manager

Provide direct supervision to all paid employees and volunteers while they render services to the Head Start Center (unless delegated to other staff) including completion of performance evaluations, professional development plans and approving time sheets and leave time. (Associate degree in early childhood or related degree may be considered under certain conditions that meet licensing requirements, including six (6) years of experience and provided that applicant is enrolled in or plans to enroll in coursework to obtain above degree.).

Community Action Program for Central Arkansas

Center Manager/Family Advocate

clearcompany

Center manager/Family Advocate

You may be assigned to various classrooms/centers/bus routes/cafeterias/kitchens as deemed necessary for the functioning of the program operations and will also assist with daily classroom management and other duties and may be assigned to various classrooms/centers as deemed necessary for program operations. Provide custodial support as needed; this could include but is not limited to picking up trash, sweeping, mopping, vacuuming or using industrial cleaning equipment to clean floors, clean and stock bathrooms, ensure buildings are secure, clean windows and minor building maintenance and repairs.

Call Center Manager Jobs in Arkansas

Call Center Manager Bank OZK

Call Center Assistant Operations Manager Teleperformance Global Services Private Ltd

Call Center Operations Manager Teleperformance Global Services Private Ltd

RN Transfer Call Center University of Arkansas

Supervisor - Access Services - ABC - Call Center University of Arkansas

RN Transfer Call Center University Of Arkansas System

Call Center Agent I Arkansas Federal Credit Union

Supervisor - Access Services - ABC - Call Center University Of Arkansas System

Test Center Manager Prometric Inc

Test Center Manager Prometric

Sourcing & Procurement Management Chemicals Center of Excellence Lead Senior Manager - NASPFY26 Accenture Plc

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira Maximus

Portfolio Manager - Data Center Pump Architect ABB

Escalation Manager - Customer Care Centers Bank OZK

Assistant Center Manager - North Little Rock LHV Newco LLC

Supervisor - Call Center Maximus

Auto Care Center Service Manager Walmart Inc

Center Manager/Family Advocate Community Action Program for Central Arkansas

Center manager/Family Advocate Community Action Program for Central Arkansas

Program Aide On-Call Save The Children

Similar Job Searches

Stand out to leading employers.