UNKNOWN

FEED

Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing, and refers the situation to a lead team member if necessary. Communicates with customers, agency/brokerage force, service centers, internal/external sales support and other industry companies through oral and written communication.

HOUR

Pyramid Consulting, Inc

Financial Services Representative

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Use our production/shop locator system to find an auto glass provider to quickly and conveniently service customer’s vehicles -- qualifying the damage for a repair or selecting the appropriate glass part for replacement. · Quickly and professionally answer incoming phone calls from policyholders, insurance agents and/or auto glass shops -- listening to each customer's needs and concerns.

PerunHR

Customer Service Representative (CSR)

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CCaaS / IVA, Google CCAI / GECX, Five9, Genesys Cloud CX, Conversational IVR, NLU / NLP, Intent and flow orchestration, Webhook integrations, Speech-to-text / Text-to-speech, APIs / RESTful APIs, JSON, SCRAPI, CX Agent Studio, Google ADK, Vertex AI Search, Knowledge Catalog, Dialogflow CX, Agent Engine, APIGEE, RAG, Gemini 1.5 Pro, Vertex AI, AI/ML, XGBoost SARIMA, Prophet, Prompt Engineering, TensorFlow, Kafka, Relational / NoSQL databases, CI/CD, DevOps, Observability, Agile, Data structures, algorithms, and design patterns. Orchestration Design: Build and deploy multi-agent systems using CX Agent Studio, Google ADK, Vertex AI Search, Knowledge Catalog, DialogFlow CX, and Agent Engine that can handle long-running business processes (e.g., autonomous insurance claim processing or multi-vendor travel booking).

Artech LLC

CCaaS GECX AI Engineer

You will be the front‑line point of contact for RDC+ agent inquiries, handling email/phone/chat support, troub leshooting product and data issues, and partnering with other teams including Product and Engineering to ensure a reliable, high‑quality experience for our users. The successful candidate for this role will have a strong command of the company's customer service best practices, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

News Corp

RDC+ Customer Care Representative

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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. " Strong understanding of Prompt Engineering, RAG Frameworks, Embeddings, Vector Databases, Fine-Tuning Concepts, AI Agents and Agentic Workflows.

IMCS Group Inc

Technology Lead | Analytics - Packages | Python - Big Data

Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009. eFinancial is seeking motivated, performance-driven licensed agents who thrive in a high-volume phone sales environment and want the opportunity to ramp quickly in a proven direct-to-consumer sales model.

Efinancial LLC

(Remote) Licensed Life Insurance Sales Representative

Efinancial is an award-winning industry leader in online life insurance sales and customer support. We passionately believe we are creating history and pioneering the revolution of our industry. Efinancial is the undisputed online brokerage of choice and today, more consumers than ever before are turning to Efinancial for all their life insurance needs. Being part of the Efinancial team allows you to discover, first hand, how rewarding it is to sell the products and services which make a profound difference in people lives. If you have a passion for helping people and are looking to start a lucrative, new career, then our culture is for you.

Efinancial

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As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
<ul>
<li>Business, management, and technical fields</li>
<li>Information technology consulting and software solutions.</li>
<li>Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.</li>
<li>Motivating technology staff and establishing partnerships with Fortune 500 companies</li>
</ul>
Sunrise Systems has a vast range of competence in:
<ul>
<li>Design, development, and support of cloud-based solutions from simple to highly complexed</li>
<li>Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.</li>
<li>Data processing and data migration</li>
<li>Application re-engineering and platform migration</li>
<li>Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.</li>
</ul>

Sunrise Systems Inc

Bilingual Producer Service Representative

The Customer Service Specialist is responsible for handling escalated more complex customer inquiries that require advanced troubleshooting skills and in-depth product knowledge often involving technical issues beyond the scope of a Tier 1 agent by providing solutions through phone email or chat while maintaining high customer satisfaction and adhering to established service level agreements SLAs. ESSENTIAL DUTIESThe position includes but is not limited to the following essential job duties responsibilities and requirementsDaily AuditsQA Execute thorough audits and quality assurance reviews of a minimum of 40 cases or calls per day maintaining an average performance at this level.

Circle K Stores Inc

Customer Care Specialist

With four national offices, including two in Boca Raton, a major operation in Deerfield Beach, Florida, and a flagship facility in Scottsdale, Arizona, we are expanding our footprint across the country and creating real opportunity for the right people, with additional locations set to open in Texas, Tennessee, and on the west coast of Florida. Located on Scottsdale Road, our flagship operation spans over 36,000 square feet of state of the art sales, training, and production environment built specifically for scale.

Get Me Healthcare

Customer Service Representative

IRecruitee

You will be the front‑line point of contact for RDC+ agent inquiries, handling email/phone/chat support, troubleshooting product and data issues, and partnering with other teams including Product and Engineering to ensure a reliable, high‑quality experience for our users. The successful candidate for this role will have a strong command of the company''s customer service best practices, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Realtor.com

Support the Agency Services phone team by providing superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Chubb is the world&rsquo;s largest publicly traded property and casualty insurance company and the largest commercial insurer in the U.S.
With operations in 54 countries and territories, we are a major personal lines writer, as well as a leading middle market, small commercial and large industrial commercial insurer, providing a wide range of traditional and specialty coverages.
As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. And we combine the precision of craftsmanship with deep experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families and to businesses of all sizes.
Our products and services are distributed through brokers, independent agents, exclusive agents and various forms of direct marketing.
What we deliver:
<ul>
<li>Extensive product and service offerings</li>
<li>Broad distribution capabilities</li>
<li>Service excellence</li>
<li>Risk expertise</li>
<li>Underwriting discipline</li>
<li>Exceptional financial strength</li>
<li>Local operations globally</li>
</ul>

Chubb Ltd

This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products.

YEAR

Motorola Solutions Inc

Federal Cloud Vulnerability Management Analyst (US REMOTE)

The Digital Site Reliability team keeps the guest-facing platforms that millions of travelers rely on available, fast, and trustworthy: choicehotels.com, the Choice Hotels Android and iOS apps, and the call center technologies our reservation agents use every day. Our corporate office locations: North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Choice Hotels International Inc

Principal Software Engineer - Guest Experience Site Reliability

Orchestration Design: Build and deploy multi-agent systems using CX Agent Studio, Google ADK, Vertex AI Search, Knowledge Catalog, DialogFlow CX, and Agent Engine that can handle long-running business processes (e.g., autonomous insurance claim processing or multi-vendor travel booking). Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech.

Tata Consultancy Services Ltd

CCaaS GECX AI Development & Integration Engineer

FULL_TIME

Pyramid, Inc

Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Miratech

Senior Google CCAIP Engineer

Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Liberty Mutual Holding Company Inc

Remote Inside Sales Representative

Sales Representative, Inbound Remote

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. Engineering and operational excellence practices focused on reliability, observability, security, and cost controls, including monitoring, logging, distributed tracing, incident management, performance tuning, resiliency patterns, and service-level objectives (SLOs).

Nationwide Trans Inc was founded August 11, 2004 by friends and business partners Kong Lee and Tony Tran. They started in the industry at different logistics brokerages and formulated their own business model as a freight transportation provider. Nationwide started out of their one story home in 2004 with only 4 trucks and 4 drivers. After 8 months, they moved int o a 2-acre yard and bought 22 more trucks. Throughout the years, they built strong relationships with top brokers such as Landstar, Schneider, and Coyote. Lastly in July 2011 they moved the company to its current location, Ontario, CA. the 6-acre yard consists of over 100 trucks and 150 trailers. Kong and Tony's next venture is Nationwide Logistics, in which their goal is to build life-long relationships and become a superior 3PL company in the industry.

Call Center Agent Jobs in Tempe, AZ

Financial Services Representative Pyramid Consulting, Inc

Customer Service Representative (CSR) PerunHR

CCaaS GECX AI Engineer Artech LLC

RDC+ Customer Care Representative News Corp

Technology Lead | Analytics - Packages | Python - Big Data IMCS Group Inc

(Remote) Licensed Life Insurance Sales Representative Efinancial LLC

(Remote) Licensed Life Insurance Sales Representative Efinancial

Bilingual Producer Service Representative Sunrise Systems Inc

Customer Care Specialist Circle K Stores Inc

Customer Service Representative Get Me Healthcare

RDC+ Customer Care Representative Realtor.com

Customer Service Representative Chubb Ltd

Federal Cloud Vulnerability Management Analyst (US REMOTE) Motorola Solutions Inc

Principal Software Engineer - Guest Experience Site Reliability Choice Hotels International Inc

CCaaS GECX AI Development & Integration Engineer Tata Consultancy Services Ltd

Financial Services Representative Pyramid, Inc

Senior Google CCAIP Engineer Miratech

Remote Inside Sales Representative Liberty Mutual Holding Company Inc

Sales Representative, Inbound Remote Liberty Mutual Holding Company Inc

Consultant, Software Engineer - Platform Engineering Nationwide Mutual Insurance Co

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