UNKNOWN

FEED

Support is entering an era where AI agents handle a growing share of volume, where the line between "self-service" and "human escalation" is being redrawn in real time, and where the leader who gets this right will define what best-in-class inspection-industry support looks like - not just replicate what already exists. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

YEAR

Porch Group Inc

Sr. Manager of Support Operations, Inspection

As a Software Engineer II on the team, you will design, build, and operate the features and services at the heart of this platform - writing production-grade code and delivering well-scoped components across the agentic stack, from real-time voice and orchestration to Copilot agents, tool invocation, and the Copilot Studio runtime that brings them to life. Our charter spans the full Microsoft Copilot Studio (MCS) runtime: intelligent agent authoring, orchestration, and invocation; secure tool and connector execution; knowledge grounding and retrieval; and a dynamic evaluation system that continuously measures quality as agents, models, data, and customer behaviors evolve.

DO WHAT YOU LOVE Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path. Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed. WHY MICROSOFT? As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting. We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference. WE GET IT – YOU’RE MORE THAN YOUR JOB Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it. GET THE BALL ROLLING

Microsoft Corp

Software Engineer II

Operational excellence and change management: Perform routine operational tasks, such as deployments, configuration changes, and system maintenance, following established change control processes to minimize production risk. Iterative automation and AI augmentation: Identify and automate repetitive manual tasks using scripting (e.g., Python, Go, Bash) and AI Agents to reduce toil, improve operational consistency, and boost overall productivity.

TikTok Inc

Site Reliability Engineer - Data Infrastructure

Data Center and AI Infrastructure: Lead the construction, maintenance, and optimization of data centers and specialized AI infrastructure, ensuring high availability and peak performance for complex AI-driven workloads. This role is an excellent opportunity to develop deep expertise in modern infrastructure technologies and SRE practices while working alongside senior engineers to solve challenging problems.

Senior Site Reliability Engineer - Data Infrastructure

6+ years of enterprise software or platform engineering experience, including substantial hands-on ServiceNow experience across workflow automation, data models, access controls, JavaScript, platform APIs, and integrations. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain.

At Credit Acceptance, we are passionate about what we do.  Our team members are intelligent, motivated, compassionate people who work hard and know how to have fun. We offer a strong work-life balance with many great benefits that start on day one. We focus first and foremost on striving to make our Company as valuable as possible, because we know it is the core of our success. Our team members are motivated by their desire to “Change Lives,” as well as by their fellow colleagues, Company leaders, competitive compensation, and career advancement opportunities.
Credit Acceptance has been named to Fortune magazine’s annual “100 Best Companies to Work For” list for 11 years, ranking #34 in 2025. We’ve also been named to IDG's Computerworld Best Places to Work in IT-Midsize category for the past six years. Based on 2025 survey data, 95% of our team members believe Credit Acceptance is a Great Place to Work (GPTW). Learn more about us at: https://www.greatplacetowork.com/certified-company/27

Credit Acceptance Corp

Senior ServiceNow Engineer

You will have driven meaningful improvements to observability, deployment safety, or platform reliability - and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker Inc

Staff Software Engineer, Billing

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM & Presence (CIMP), and voice gateways.

Fred Hutchinson Cancer Research Center

Voice Over Internet Protocol (VoIP) Engineer IV

10+ years of hands-on network engineering across on-premises enterprise infrastructure and cloud networking (AWS, Azure, or GCP) before moving into management, with at least 3 years leading people or a technical team. Solid understanding of cloud networking across AWS, Azure, GCP, and/or OCI, including Cloud WAN, Transit Gateway, Direct Connect, VNet peering, and hybrid connectivity.

Nordstrom Inc

Sr Network Engineering Manager (Hybrid - Seattle, WA)

Healthcare Contact Center Experience including patient identiy verification, HIPAA compliance, Protected Health Information, Knowledge, Skills and Abilities Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM & Presence (CIMP), and voice gateways. Primary Essential Duties Responsible for development and maintenance of business-critical communications and/or network-based voice product systems, including planning, designing, and implementing scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VoIP).

Vailexa

VoIP Engineer IV

GreenHouseAPI

We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life. 
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet. 
It’s Always Day 1 
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter <a href="https://hiring.amazon.com/why-amazon/culture#/">here</a> 
Our Leadership Principles 
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit <a href="https://www.amazon.jobs/principles" target="_blank">https://www.amazon.jobs/principles</a>

Amazon.com Inc

Sr Software Engineer, AWS Applied AI Solutions - Core Services

FULL_TIME

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM & Presence (CIMP), and voice gateways.

Fred Hutchinson Cancer Center

[AW]-iCims

Part builder, part co-builder, and part teacher, you will spearhead our transition to an AI-native HR function by encoding the judgment of our best practitioners into safe, governed agents that seamlessly integrate with human ingenuity to unlock unprecedented outcomes. Design, deploy, and continuously improve the most impactful and high-risk agents using Gemini agent builder, Claude, Codex, and MCP integrations, owning the full maturity path from initial prototype to a hardened, governed product.

Zscaler, Inc.

AI Solutions Engineer, People & Culture

ea_via_bold

Applied AI Architect, HR

You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker

sourcestack_via_bold

You will get hands-on with the Billing Platform codebase and service architecture early, meet your counterparts across product, finance, and business operations, and build a working picture of how billing, payments, and entitlements move through Docker's products. You’ll collaborate with product managers, designers, and other engineers to deliver, secure, and evolve Docker’s registry and SaaS offerings — shaping the way developers around the world deliver containers more effectively and securely.

Software Engineer, Billing

This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce platform capabilities - while also owning the roadmap and feature lifecycle for scalable process solutions that drive measurable customer value. You will partner closely with customer-facing teams, AI agents, engineering, and design to transform manual, fragmented workflows into automated solutions.

Salesforce.com, Inc.

Forward Deployed Consultant / Senior Consultant (Value Acceleration)

Salesforce Inc

Forward Deployed Consultant / Senior Consultant

This 100% remote, 1099 independent-contractor life insurance sales role connects you with families who requested coverage information, from first call to completed application. A state life insurance license is required before soliciting or selling business, and licensing timelines vary by state.

The Wood Agency Life

Telesales Representative

Manatal

5+ years of experience in designing, implementing, and supporting complex contact center solutions, with extensive hands-on experience with Amazon Connect, AWS services (e.g., Lex, Lambda, S3, DynamoDB, CloudFormation), and related technologies. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

Slalom Inc

Amazon Connect Principal Consultant

We also build directly: tools created inside Operations score more than 580,000 properties for quality risk on production infrastructure and surface roughly 100 places a day where the traveler experience broke down, drawn from real conversations and cases. Build and ship tools end to end, including applications, artificial intelligence powered analysis, and data pipelines, giving operations leaders a complete picture of quality and traveler experience instead of a small weekly sample.

Call Center Agent Jobs in Seattle, WA

Sr. Manager of Support Operations, Inspection Porch Group Inc

Software Engineer II Microsoft Corp

Site Reliability Engineer - Data Infrastructure TikTok Inc

Senior Site Reliability Engineer - Data Infrastructure TikTok Inc

Senior ServiceNow Engineer Credit Acceptance Corp

Staff Software Engineer, Billing Docker Inc

Voice Over Internet Protocol (VoIP) Engineer IV Fred Hutchinson Cancer Research Center

Sr Network Engineering Manager (Hybrid - Seattle, WA) Nordstrom Inc

VoIP Engineer IV Vailexa

Sr Software Engineer, AWS Applied AI Solutions - Core Services Amazon.com Inc

Voice Over Internet Protocol (VoIP) Engineer IV Fred Hutchinson Cancer Center

AI Solutions Engineer, People & Culture Zscaler, Inc.

Applied AI Architect, HR Zscaler, Inc.

Staff Software Engineer, Billing Docker

Software Engineer, Billing Docker

Forward Deployed Consultant / Senior Consultant (Value Acceleration) Salesforce.com, Inc.

Forward Deployed Consultant / Senior Consultant Salesforce Inc

Telesales Representative The Wood Agency Life

Amazon Connect Principal Consultant Slalom Inc

AI Operations Manager - AI Builder Expedia

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