Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Richmond, VARemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
In House Marketing Call Center (Chase) Agent Travel + Leisure CoIn House Marketing Call Center (Chase) AgentRichmond, VATravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
In House Marketing Call Center (Chase) Agent Travel + Leisure Co.In House Marketing Call Center (Chase) AgentRichmond, VirginiaTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
Call Center Associate White House ClinicsCall Center AssociateRichmond, VirginiaAccountable to the Call Center Team Leader (if applicable) and Clerical Service Line Manager and responsible for keeping the Call Center Team Leader (if applicable) and Clerical Service Line Manager informed of call center activities and problems that arise. Primary responsibilities include managing the telephone traffic into the Richmond, Berea, McKee, and Irvine clinics by delivering service to the patient or transferring to the appropriate department/location with preparatory information for expedited service.
VA Call Center Remote Customer Service Representative Vimo, Inc.VA Call Center Remote Customer Service RepresentativeRichmond, VARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
NewPatient Flow Coordinator Senior - One Call Center - Rotating VCU HealthPatient Flow Coordinator Senior - One Call Center - RotatingRichmond, VAThe PFCS acts as a resource in decision making processes, assists Management with quality assurance, process improvement and other department projects necessary to department's function, supports Management in quality audits to identify opportunities for improvement, support Management in coaching and mentoring staff, and attends training, in-services, and team meetings as required. Provides operational support in coordinating patient flow throughout each VCU affiliated hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients.
NewPatient Flow Coordinator Senior - One Call Center - Rotating Virginia Commonwealth University Health SystemsPatient Flow Coordinator Senior - One Call Center - RotatingRichmond, VAThe PFCS acts as a resource in decision making processes, assists Management with quality assurance, process improvement and other department projects necessary to department's function, supports Management in quality audits to identify opportunities for improvement, support Management in coaching and mentoring staff, and attends training, in-services, and team meetings as required. Provides operational support in coordinating patient flow throughout each VCU affiliated hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients.
Contact Center Inbound Sales Agent Starting at $20 per hour, remote SimpliSafe IncContact Center Inbound Sales Agent Starting at $20 per hour, remoteRichmond, VARemoteMust be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS. Primary Responsibilities Include: As a SimpliSafe Sales Agent you will assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs.
Bilingual WAH - VIRGINIA ONLY - Call Center Representative InfoCision Management CorpBilingual WAH - VIRGINIA ONLY - Call Center RepresentativeRichmond, VARemoteIn this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. Weekly pay, with the ability to access a portion of your earned pay a few times per week.
VIRGINIA only - Work at Home Call Center Representative InfoCision Management CorpVIRGINIA only - Work at Home Call Center RepresentativeRichmond, VARemoteIf you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you. Make outbound calls on behalf of a variety of clients.
Transfer Agent Pitch Health SolutionsTransfer AgentRichmond, VAFull timePlease say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team. Since 2009, we’ve specialized in insurance lead generation — connecting interested customers with licensed agents.
Service Scheduling Agent Loyalty AutomotiveService Scheduling AgentColonial Heights, Virginia$30,000–$40,000Your Role: Manage Inbound & Outbound Calls: Respond to customers’ service inquiries and proactively reach out to existing customers to schedule timely service appointments. Why This Job is Exciting: High-Energy, High-Volume Environment: Experience the thrill of a fast-paced role, managing both inbound and outbound calls to schedule service appointments.
NewLicensed Insurance Sales Agent (CCA082426) SelectQuote IncLicensed Insurance Sales Agent (CCA082426)VAAs the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits. Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success.
Direct Sales Agent Specialist (2871) Allstate Insurance CompanyDirect Sales Agent Specialist (2871)Mechanicsville, VALeverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
Bilingual Direct Sales Agent Specialist (2596) Allstate Insurance CompanyBilingual Direct Sales Agent Specialist (2596)RichmondLeverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
NewAgent Licensing Specialist Commonwealth of VirginiaAgent Licensing SpecialistRichmond, VAThe SCC offers a hybrid work schedule (generally 3 days of telework, 2 days in office), on-the-job training, as well as opportunities to attend job-related training and to obtain related certifications and designations. Handling an average of 20 incoming phone calls per day, each lasting a few minutes, to answer questions, provide information, and assist agents and consumers with basic inquiries.
Inside Sales Agent - Richmond, VA Virginia Farm BureauInside Sales Agent - Richmond, VARichmond, VA$50,000–$60,000 / yearThis role focuses on connecting with prospective clients by phone and email, gathering and confirming basic underwriting information, preparing accurate and competitive quotes, and confidently guiding prospective customers through the application and binding process. The Inside Sales Agent supports Personal Lines (Auto/Home/Renters) insurance sales by handling warm inbound leads generated through online quotes and customer inquiries.
Inside Sales Agent - Richmond, VA Virginia Farm Bureau FederationInside Sales Agent - Richmond, VARichmond, VAThis role focuses on connecting with prospective clients by phone and email, gathering and confirming basic underwriting information, preparing accurate and competitive quotes, and confidently guiding prospective customers through the application and binding process. The Inside Sales Agent supports Personal Lines (Auto/Home/Renters) insurance sales by handling warm inbound leads generated through online quotes and customer inquiries.
CT Technologist - St. Francis Medical Center Bon Secours Mercy Health IncCT Technologist - St. Francis Medical CenterMidlothian, VARequired Licensing & Certifications: BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required). Job Summary: The CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner.
CT Technologist - Southside Medical Center - PRN Bon Secours Mercy Health IncCT Technologist - Southside Medical Center - PRNPetersburg, VARequired Licensing & Certifications: BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required). Job Summary: The CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner.
CT Technologist - Southside Medical Center - PRN Bon Secours Mercy HealthCT Technologist - Southside Medical Center - PRNPetersburg, VirginiaThe CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner. BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required).
CT Technologist — St. Francis Medical Center Bon Secours Mercy HealthCT Technologist — St. Francis Medical CenterRichmond, VirginiaThe CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner. BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) (required).
NewCT Technologist - St. Francis Medical Center Bon Secours Mercy HealthCT Technologist - St. Francis Medical CenterRichmond, VirginiaBon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. The CT Technologist applies the art and skill of diagnostic imaging through the safe and effective use of CT scanning equipment in a way that provides direct patient care in a compassionate and timely manner.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Richmond, VACoordinate with Campaign & Dialer Ops Specialist to ensure contact lists are uploaded, dialer logic is functioning, and call attempts are completed per SLA.Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels. Generate weekly and monthly performance reports using telephony and CRM dashboards; elevate issues and trends to the DPM and PM.Coordinate with Clinical Lead, Call Center Supervisors, PHRC, and Outreach staff to ensure integrated case handling and smooth handoffs.
Customer Service Representative Steamboat GroupCustomer Service RepresentativeGlen Allen, VAPrepare escrow disbursements to meet lender deadlines, including creating escrow reports, following up on missing invoices, and communicating updates to lenders. We appreciate and understand the unique challenges of properly insuring and tracking insurance for community banks, auto finance companies and other local or regional lenders or investors.
NewCustomer Service Representative - Onsite TeleperformanceCustomer Service Representative - OnsiteHenrico, VAThrough a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
NewLong Term Care Claims Representative - Payment Servicing Genworth Financial IncLong Term Care Claims Representative - Payment ServicingRichmond, VA$45,500–$66,000 / yearYou will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorVAManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
NewGo-to-Market - Richmond, VA, USA SpeechifyGo-to-Market - Richmond, VA, USARichmond, VA$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Product Marketing Specialist Sprinklr IncProduct Marketing SpecialistVA$121,000–$201,000 / yearThis is a high-impact individual contributor role that requires a strong AI background, familiarity with innovation across leading AI model companies and the implications for the app layer, sharp strategic thinking, and the ability to collaborate effectively with the Principal Product Marketing Managers leading the Service, Marketing, and VoC product lines. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Pharmacist US Department of Health and Human ServicesPharmacistVA$127,590–$175,945 / yearQualifying professional pharmacy experience may involve, but is not limited to: Dispensing medications prescribed by physicians and other health practitioners and providing information to health practitioners and patients about proper usage of medications and side effects; Evaluating medication use patterns and outcomes for patients in hospitals or managed care organizations; Performing administrative, consultative, or staff advisory work for a medical facilitys pharmacy program; Planning, monitoring and evaluating medication programs or regimens; Establishing medication-handling procedures for the storage and preservation of medications; Researching medical literature and/or clinical medication information to provide accurate responses to inquiries; and/or. Basic Requirements for the GS-12 (or equivalent) Grade Level: In addition to the requirements for the GS-11 (or equivalent) level AND your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Conducts hospital authorized outpatient pharmacy clinics for examination, diagnosis and treatment of specialized patients.
Patient Flow Coordinator Senior - rotating Virginia Commonwealth University HealthPatient Flow Coordinator Senior - rotatingRichmond, VAEssential Job functions: Provides operational support in coordinating patient flow throughout each VCU affiliated hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. The PFCS acts as a resource in decision making processes, assists Management with quality assurance, process improvement and other department projects necessary to department's function, supports Management in quality audits to identify opportunities for improvement, support Management in coaching and mentoring staff, and attends training, in-services, and team meetings as required.
Inside Sales Representative - Instrumentation Product Group SunSourceInside Sales Representative - Instrumentation Product GroupVASelecting and specifying products based on customer application and design prerequisites; Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager. From the simple to the complex, we offer a broad scope of products and services in mechanical, electrical, instrumentation, valve, pump and steam specialties to the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.
Remote Inside Sales Representative Liberty Mutual Holding Company IncRemote Inside Sales RepresentativeRichmond, VARemote$55,000–$75,000 / yearBring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
Client Services Manager MCI CareersClient Services ManagerRichmond, VirginiaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewAgentic Capability AI and Data Science Engineer Deloitte Touche Tohmatsu LtdAgentic Capability AI and Data Science EngineerRichmond, VA$131,000–$218,300 / yearThe ACE develops AI agents, agent systems, crafting reusable prompt and context engineering patterns, building MCP (Model Context Protocol) servers, and integrating platforms that enable other orchestrators to work. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.