Call Center Representative A-Line Staffing SolutionsCall Center RepresentativePittsburgh, PAFull timeRequired Availability: Mon-Fri only, hours vary, 8-hour shift between 8a-7p | some OT required 32 to 40 hours per week during training. Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
Contact Center Specialist US Tech SolutionsContact Center SpecialistPittsburgh, PA$23–$24 / hourContractorFull timePerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.
NewTemporary Call Center Agent- Medicare Sales Support UPMCTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
Temporary Call Center Agent- Medicare Sales Support University of Pittsburgh Medical CenterTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
NewCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
NewCall Center Representative Cellular SalesCall Center RepresentativePA$17–$25 / hourFollow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
CARE CENTER AGENT Independence Health SystemCARE CENTER AGENTButler, PAMedium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
CARE CENTER AGENT - PART-TIME Independence Health SystemCARE CENTER AGENT - PART-TIMEPAMedium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
Call Center Representative - Moon Township, PA (Hybrid) Clearview Federal Credit UnionCall Center Representative - Moon Township, PA (Hybrid)Moon Township, PennsylvaniaSupport Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success. After initial training, this position is mostly remote; scheduled to work in the Robinson location approximately 1 day every quarter, based on operational needs.
Call Center Representative - Moon Township, PA (Hybrid)- Loans Clearview Federal Credit UnionCall Center Representative - Moon Township, PA (Hybrid)- LoansMoon Township, PennsylvaniaEmbrace and celebrate the unique differences of others, treat all people with fairness and respect, and contribute to an inclusive experience where everyone is encouraged to grow and pursue opportunities that lead to a better life. Adhere to all organizational policies related to information security, privacy, fraud prevention, and regulatory compliance, including completion of required training and protection of confidential information.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside AssistanceAs a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
NewSales Call Center Representative Dollar Bank, FSBSales Call Center RepresentativePittsburgh, PAThe Lead Lending Solutions Specialist in the Account Sales department is responsible for generating new consumer loans and credit cards via proactive outbound solicitation calls to existing Dollar Bank customers as well as generating and maximizing any loans and credit card inquiries when assigned to handle inbound calls. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program.
Remote-Real Estate Investment Representative/Acquisitions Agent RebuiltRemote-Real Estate Investment Representative/Acquisitions AgentPittsburgh, PennsylvaniaRemoteRebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Hybrid Real Estate Investment Representative/Disposition Agent RebuiltHybrid Real Estate Investment Representative/Disposition AgentPittsburgh, PennsylvaniaRebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Account Representative - State Farm Agent Team Member Kim Springer - State Farm AgentAccount Representative - State Farm Agent Team MemberVerona, PAROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kim Springer - State Farm Agent, you are vital to our daily business operations and customers’ success. Over the years, our agency has been recognized with honors such as Ambassador Travel Qualifier, Legion of Honor, and Silver Scroll for delivering outstanding service to our customers.
Insurance Account Representative - State Farm Agent Team Member Kim Springer - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberOakmont, PAROLE DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Kim Springer - State Farm Agent, you are vital to our daily business operations and customers’ success. Over the years, our agency has been recognized with honors such as Ambassador Travel Qualifier, Legion of Honor, and Silver Scroll for delivering outstanding service to our customers.
NewCS Specialist I - Customer Service Center WesBanco BankCS Specialist I - Customer Service CenterPittsburgh, PAAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Special Agent U.S. Department of Homeland SecuritySpecial AgentPA$48,854–$118,204 / yearOR Have at least 1 year of specialized experience equivalent to the GL-9 level (such as experience in or related to planning and conducting complex criminal investigations to determine violations of Federal laws and regulations; collecting and assembling facts to identify logical conclusions; gathering, analyzing, and evaluating evidence or data; conducting interviews and interrogations; making arrests; conducting searches and seizures; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; partnering with or leveraging networks or relationships from outside the organization; experience managing complex projects including setting priorities and determining resource requirements). OR Have at least 1 year of specialized experience equivalent to the GL-7 level (such as experience applying law enforcement, protective, or investigative techniques in the performance of job duties; identifying problem areas and proposing and implementing solutions; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; leading meetings or seminars on behalf of a professional or academic group; setting work priorities and allocating resources; partnering with other individuals from within and outside the organization).
Receptionist - State Farm Agent Team Member Kim Springer - State Farm AgentReceptionist - State Farm Agent Team MemberVerona, PAOver the years, our agency has been recognized with honors such as Ambassador Travel Qualifier, Legion of Honor, and Silver Scroll for delivering outstanding service to our customers. Whether it's giving back to local schools, charities, and service organizations, or staying actively involved as members of the Ebensburg Borough, our commitment to the community runs deep.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterPAAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
NewContact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerPittsburgh, PA$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitecturePA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Representative (Reg FT) Community College of Allegheny CountyContact Center Representative (Reg FT)Pittsburgh, PARecommend configuration of Chatbot agents to answer frequently asked questions, automate routine inquiries, and escalate complex issues as needed. Respond to inbound calls, emails, chats, texts, WhatsApp messages, and other digital communications in a professional and timely manner.
Contact Center Specialist US Tech Solutions, Inc.Contact Center SpecialistPittsburgh, PA$23–$24 / hourPerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.
Technical Program Manager - Data Centers Eaton Corporation PlcTechnical Program Manager - Data CentersPARemote$113,000–$150,000 / yearEaton's Electrical Engineering Services & Systems (EESS) division is seeking a Technical Program Manager (TPM) for Data Center Programs to serve as a critical liaison between Strategic Account Operations, District Operating Centers (DOCs), Project Managers, and Construction Managers. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
CRNA Casual, UPMC South Surgery Center, Bethel Park! University of Pittsburgh Medical CenterCRNA Casual, UPMC South Surgery Center, Bethel Park!Bethel Park, PATeamwork and Collaboration: Our collaborative environment at UPMC, fosters teamwork and collaboration spotlighting the cornerstones of our approach to delivering exceptional patient care. Responsibilities: Administer anesthesia and related care, including pre-anesthetic preparation, induction, maintenance, emergence, post-anesthesia care, and peri-anesthesia support.
CRNA - UPMC South Surgery Center, Bethel Park University of Pittsburgh Medical CenterCRNA - UPMC South Surgery Center, Bethel ParkBethel Park, PATeamwork and Collaboration: Our collaborative environment at UPMC, fosters teamwork and collaboration spotlighting the cornerstones of our approach to delivering exceptional patient care. Responsibilities: Administer anesthesia and related care, including pre-anesthetic preparation, induction, maintenance, emergence, post-anesthesia care, and peri-anesthesia support.
Customer Service Representative Oxford Solutions, IncCustomer Service RepresentativePittsburgh, PA$14–$15 / hourThis is a customer service position working onsite in a call center providing support to retail customers. Strong multi-tasking skills (working multiple tickets and issues).
Donation Processing Specialist HVW RecruitingDonation Processing SpecialistMckeesport, PennsylvaniaJoin our team as a Work-from-Home Call Center Agent and help support non-profit organizations by processing donations and providing exceptional donor experiences. If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!
Operations Manager HealthPlanOne LLCOperations ManagerPASupervisory Responsibilities: Direct responsibility for sales supervisors at designated sales center, indirect responsibility for sales agents specific to the carrier and call center. Responsible for their team's execution on interviewing, hiring, training, coaching, and when necessary, utilizing corrective action with agents and supervisors.
Tax Senior - Credits & Incentives Deloitte Touche Tohmatsu LtdTax Senior - Credits & IncentivesPA$78,675–$160,750 / yearDeloitte Tax LLP's Global Investment and Innovation Incentives (Gi3) practice helps organizations identify and pursue government credits and incentives tied to investment, innovation, sustainability, and community development. The team supports engagements involving the Research and Development credit, New Markets Tax Credit, Qualified Opportunity Zones, renewable energy incentives, and other federal programs, as well as incentives tied to research activities in other jurisdictions.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorPAManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
NewInside Sales Representative - Temporary (On-Site University of Pittsburgh Medical CenterInside Sales Representative - Temporary (On-SitePittsburgh, PALicensure, Certifications, and Clearances: Responsible for obtaining and maintaining PA Department of Insurance health and accident producer license (Training materials provided, 30 days upon start date to achieve passing score. The agents will support the department's sales processes by answering inquiries and assisting with enrollments from prospective UPMC members, and current UPMC members.
Healthcare Benefits Representative ibexHealthcare Benefits RepresentativePittsburgh, PennsylvaniaRemoteAlabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming. In this role, you will initially support high-volume Open Enrollment activities and transition into ongoing customer service support across multiple channels.
Release Manager NeuraFlash, Part of AccentureRelease ManagerUnitedThis role coordinates Product, Engineering, QA, DevOps, Architecture, Cyber Security, Privacy, AMS/Operations, Service Desk, and Change Management (CAB) to ensure each release meets documented readiness gates, is compliant with required controls, and transitions smoothly into supported operations with structured hypercare and handoff. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.
Product Owner III - CIAM Phone Channel IVR The PNC Financial Services Group IncProduct Owner III - CIAM Phone Channel IVRPittsburgh, PA$65,000–$139,150 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Healthcare Benefits Representative IBEX Holdings LtdHealthcare Benefits RepresentativePittsburgh, PARemoteIn this role, you will initially support high-volume Open Enrollment activities and transition into ongoing customer service support across multiple channels. Job Title: Customer Service Agent - Health Benefits Support (Remote)Start Date: August 31Employment Type: Full-Time (40 hours/week)Location: Remote (Work from Home).
Patient Access Specialist I- Wexford University of Pittsburgh Medical CenterPatient Access Specialist I- WexfordWexford, PAAssociates degree and 6 months of experience in a medical office, customer service, inbound call center (preferred, or other relevant health care setting preferredMust have experience with personal computer based applications, including email and experience with other various office equipment. Able to interact with a variety of external and internal constituents, including patients, patients' families, internal physicians, referring physicians or their clinical/office staff, insurance companies, nurses.
Oracle Tech Cloud Senior Consultant Deloitte Touche Tohmatsu LtdOracle Tech Cloud Senior ConsultantPA$110,700–$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. 1+ year of experience working with commercial cloud platforms such as Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).