Service Center Assistant IconmaService Center AssistantSeven Hills, OH$14ā$17 / hourResponsibilities:Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America and the Caribbean. Core languages to recruit for: English(required), Spanish and Brazilian Portugues, Strong English communication skills are required in additional to solid Spanish/Portuguese.
Call Center Agents Great Day Improvements: A Family of BrandsCall Center AgentsTwinsburg, OhioResponsibilities: Ā· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)OHRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentOHRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Agents Great Day Improvements LLCCall Center AgentsTwinsburg, OHAnswer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
Call Center Agent FoxfruitCall Center AgentCleveland, OhioThis role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills in a fast-paced environment. We are seeking a professional and customer-focused Call Center Agent to support communication and customer service operations.
UWD Call Center Representative - Confirmation Specialist Great Day Improvements LLCUWD Call Center Representative - Confirmation SpecialistBedford Heights, OHThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
TBA Call Center Representative - Confirmation Specialist Great Day Improvements LLCTBA Call Center Representative - Confirmation SpecialistBedford Heights, OHThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
Patient Service Center Agent Neighborhood Family Practice Community Health CentersPatient Service Center AgentCleveland, OHResponsible for accurate and timely scheduling of medical, including nurse visits, behavioral health, midwifery, and dental appointments; completes mini registration, including patient demographics and insurance information. The Patient Service Center Agent supports patients, providers, nurses, and patient advocates with telephonic support.
Call Center Representative Ultimate Fitness Group, LLCCall Center RepresentativeRocky River, OHGender Female Male X Decline to Self-Identify Race Ethnicity Hispanic or Latino White Not Hispanic or Latino Black or African American Not Hispanic or Latino Native Hawaiian or Other Pacific Islander Not Hispanic or Latino Asian Not Hispanic or Latino American Indian or Alaska Native Not Hispanic or Latino Two or More Races Not Hispanic or Latino Decline to Self-Identify Referral code from a current employee If no code provided, add their name instead. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
CALL CENTER REPRESENTATIVE LORAIN COUNTY HEALTH & DENTISTRYCALL CENTER REPRESENTATIVELorain, OHThe ideal candidate is an excellent communicator who shares in the commitment of our organization's philosophy of "partnership" with patients while integrating its values of Respect, Quality, Compassion, Integrity, and Excellence. Must be able to demonstrate computer knowledge, including: basic Microsoft Office and the ability to navigate and manipulate multiple software applications in a single session.
HIM Call Center Representative - Remote ProMedica Health System IncHIM Call Center Representative - RemoteOHRemote$31,200ā$55,744 / yearThe organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistanceIndependence, OhioField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside AssistanceAs a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Call Center Representative OrangetheoryCall Center RepresentativeRocky River, OhioOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchiseeās employees. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Call Center Representative Orangetheory - Franchise #0279Call Center RepresentativeROCKY RIVER, OHOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchiseeās employees. I understand that I am applying for a position with an employer that is an independently owned and operated OrangetheoryĀ® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).
Call Center Representative Home Genius ExteriorsCall Center RepresentativeAkron, OH$45,000ā$65,000Our Inside Sales Reps are the powerhousebehind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins.
Application Support Call Center Representative Quadax Careers & CultureApplication Support Call Center RepresentativeMiddleburg Heights, OhioPossess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.
Application Support Call Center Representative Quadax, Inc.Application Support Call Center RepresentativeMiddleburg Heights, OHPart timePossess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.
Hybrid Real Estate Investment Representative/Disposition Agent RebuiltHybrid Real Estate Investment Representative/Disposition AgentCleveland, OHRebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Hybrid-Real Estate Investment Representative/Acquisitions Agent RebuiltHybrid-Real Estate Investment Representative/Acquisitions AgentCleveland, OhioRebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Customer Service Overnight Agent Level 1 MEDcallUSCustomer Service Overnight Agent Level 1Seven Hills, OHRemoteJob Overview: As a Level 1-Overnight Agent, your role is to efficiently and empathetically answer patient phone calls and, when necessary, relay accurate messages to healthcare providers. You'll be an integral part of ensuring smooth communication between patients and medical staff while maintaining our commitment to confidentiality, HIPAA compliance, and compassionate service.
Customer Care Agent Vital Records ControlCustomer Care AgentBrooklyn Heights, OH$19ā$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: ⢠Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Remote Automotive Customer Service Agent (Dealer Assistance) Morley Companies, IncRemote Automotive Customer Service Agent (Dealer Assistance)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) for our associates and for the world-leading companies that partner with us.
Front Desk Agent Hampton InnFront Desk AgentNorth Olmsted, OHGreet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information. Hampton Inn is currently seeking part-time Front Desk Agents to service their North Olmsted, Ohio location.
Special Agent U.S. Department of Homeland SecuritySpecial AgentCleveland, OH$48,854ā$118,204 / yearOR Have at least 1 year of specialized experience equivalent to the GL-9 level (such as experience in or related to planning and conducting complex criminal investigations to determine violations of Federal laws and regulations; collecting and assembling facts to identify logical conclusions; gathering, analyzing, and evaluating evidence or data; conducting interviews and interrogations; making arrests; conducting searches and seizures; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; partnering with or leveraging networks or relationships from outside the organization; experience managing complex projects including setting priorities and determining resource requirements). OR Have at least 1 year of specialized experience equivalent to the GL-7 level (such as experience applying law enforcement, protective, or investigative techniques in the performance of job duties; identifying problem areas and proposing and implementing solutions; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; leading meetings or seminars on behalf of a professional or academic group; setting work priorities and allocating resources; partnering with other individuals from within and outside the organization).
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterIndependence, OHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, IncProactive Customer Recall Agent (Remote - Indiana)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, IncProactive Customer Recall Agent (Remote - Kentucky)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Direct Sales Agent Specialist (2963) Allstate Insurance CompanyDirect Sales Agent Specialist (2963)Cleveland, OHLeverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerCleveland, OH$144,000ā$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCleveland, OH$171,500ā$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Service Center Assistant ICONMA, LLCService Center AssistantSeven Hills, OH$14ā$17 / hourResponsibilities:Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America and the Caribbean. Core languages to recruit for: English(required), Spanish and Brazilian Portugues, Strong English communication skills are required in additional to solid Spanish/Portuguese.
Security Guard at Huntington Convention Center of Cleveland Full Time Legends Hospitality, LLCSecurity Guard at Huntington Convention Center of Cleveland Full TimeCleveland, OHThis position is exposed to outside weather conditions and temperature changes, adverse weather conditions, dust, dirt, cleaning agent odors, heavy crowds of people, and other working conditions expected within a public forum. While performing the duties of this job, the position may also require: Personal mobility around all areas of the facility, climbing stairs or ladders, working from various heights, walking on ice or slippery surfaces, bending, stooping, kneeling occasionally.
Huntington Convention Center Part-Time Security Guard Legends Hospitality, LLCHuntington Convention Center Part-Time Security GuardCleveland, OHConduct and document routine property walks around the building that will include: Patrol Service Corridors and employee break rooms Patrol Mechanical and electrical rooms to assure doors are locked Patrol Event Halls and Pre-function Areas Control flow of truck and vehicular traffic during move-in and move-out on loading dock Perform routine patrols inside and outside perimeter rounds Restrict access to non-event personnel or employees Direct people and trucks to relevant event places Locks and unlocks facility doors during routine patrols and upon request Control access and exit from the facilities loading dock and perform vehicle screening prior to entry or exit. This position is exposed to outside weather conditions and temperature changes, adverse weather conditions, dust, dirt, cleaning agent odors, heavy crowds of people, and other working conditions expected within a public forum.
NewSecurity Guard at Huntington Convention Center of Cleveland Full Time Legends GlobalSecurity Guard at Huntington Convention Center of Cleveland Full TimeCleveland, OhioThis position is exposed to outside weather conditions and temperature changes, adverse weather conditions, dust, dirt, cleaning agent odors, heavy crowds of people, and other working conditions expected within a public forum. While performing the duties of this job, the position may also require: Personal mobility around all areas of the facility, climbing stairs or ladders, working from various heights, walking on ice or slippery surfaces, bending, stooping, kneeling occasionally.
Huntington Convention Center Part-Time Security Guard Legends GlobalHuntington Convention Center Part-Time Security GuardCleveland, OhioThis position is exposed to outside weather conditions and temperature changes, adverse weather conditions, dust, dirt, cleaning agent odors, heavy crowds of people, and other working conditions expected within a public forum. While performing the duties of this job, the position may also require: Personal mobility around all areas of the facility, climbing stairs or ladders, working from various heights, walking on ice or slippery surfaces, bending, stooping, kneeling occasionally.
MRI Technologist - Diagnostic Imaging - Lorain Hospital & Northern Ohio Imaging Center Bon Secours Mercy Health IncMRI Technologist - Diagnostic Imaging - Lorain Hospital & Northern Ohio Imaging CenterLorain, OHProperly positions the patient on the MRI scanning cradle to obtain desired anatomic position; inputs patient information and selects scan parameters for specific exam; scans patients according to established protocol and physician request; performs IV injections and has knowledge of use and care of existing IV's; administers magnetic contrast agents specific to procedure; manipulates images using a wide variety of available computer functions to optimally visualize desired anatomy; performs quality assurance tests as specified by department protocol; demonstrates and maintains clinical competency as required for the department. Demonstrates knowledge of direct patient care by evaluating the patient, verifying patient ID, and related information to assure appropriate procedure is performed; explains procedure to patient; prepares patient for procedure by obtaining and recording patient history and consent form (if applicable); properly screens all patients for metal safety; ensures patient comfort, privacy, and safety during procedure; monitors condition of patient and medical equipment that may be disturbed due to the nature of exam and report changes to patient care services; troubleshoots equipment during malfunction in absence of service engineer and reports malfunction to radiology maintenance/supervisor.
Associate Insurance Producer / Sales Agent Evarts TremaineAssociate Insurance Producer / Sales AgentCleveland, OhioThe Role: Lead Generation: Actively identify and generate leads through various channels, including networking, cold-calling, and digital marketing efforts. As an Associate Producer, you will play a vital role in driving the growth of our agency by building strong relationships and identifying opportunities to attract new clients.
Service Center Assistant Apidel TechnologiesService Center AssistantSeven Hills, OHContractorDuties: Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America and the Caribbean. Core languages to recruit for: English(required), Spanish and Brazilian Portugues, Strong English communication skills are required in additional to solid Spanish/Portuguese.
Inside Sales Representative Great Day Improvements: A Family of BrandsInside Sales RepresentativeBedford Heights, OhioSeeking people with in Home Improvement Call Center - Inside Sales ā Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care ā Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement productsand brands.
Inside Sales Representative Great Day Improvements LLCInside Sales RepresentativeBedford Heights, OHSeeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
Insurance Product Leader - Digital Experience Delivery - Remote CSAA Insurance GroupInsurance Product Leader - Digital Experience Delivery - RemoteOHRemote$136,890ā$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. This leader will own the successful delivery of personal lines insurance and AAA products to market, with accountability for business outcomes delivered through digital sales and service experiences across multiple distribution channels, including AAA club agency, independent agency, direct, and alternative platforms.
Business Development Representative Goosehead Insurance AgencyBusiness Development RepresentativeWestlake, OhioOur innovative technology and network of over 2,000 expert agents across 11 corporate sales offices and 1400+ franchise locations enable us to efficiently shop the market for consumers while providing them expert and region-specific advice, a key differentiator from other independent agencies in the market. As a Business Development Representative, you will work closely with ideal franchise owner prospects to grow relationships, be a key player in growing our franchise channel, and will help generate quality leads for the Territory Manager.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorOH Remote, OHRemoteManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
Supervisor, Customer Care Steris PlcSupervisor, Customer CareMentor, OH$60,000ā$72,000 / yearThe Supervisor partners with Account Managers, Technicians, Regional Sales Managers, District Service Managers and Area Vice Presidents, to ensure Customer satisfaction. Manages Customer Care Representatives handling IPT and GI Consumables orders, capital accessory orders, inquiries, pricing, availability, and service dispatch.
Product Owner III - CIAM Phone Channel IVR The PNC Financial Services Group IncProduct Owner III - CIAM Phone Channel IVRStrongsville, OH$65,000ā$139,150 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Senior Account Executive, Enterprise Genesys Cloud Services IncSenior Account Executive, EnterpriseOH$111,700ā$196,300 / yearExperience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc. Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.
Physical and Spatial AI Architect Deloitte Touche Tohmatsu LtdPhysical and Spatial AI ArchitectCleveland, OH$151,800ā$253,000 / yearAs a Lead Cloud Integrated Infra Engineer on the Silicon2Service team in Deloitte's AI & Engineering practice, you will design and drive deployment of fully integrated architectures for GPU-accelerated AI factories and high-performance computing infrastructure in close partnership with Deloitte AI specialists and our ecosystem partners. Help clients define future-state capability stacks aligned to NVIDIA and/or GCP ecosystems, including edge compute, AI model services, simulation platforms, vision services, data platforms, and enterprise integration layers.
NewOracle Technical Cloud Senior Consultant Deloitte Touche Tohmatsu LtdOracle Technical Cloud Senior ConsultantCleveland, OH$110,700ā$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. 1+ year of experience working with commercial cloud platforms such as Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Oracle Tech Cloud Manager Deloitte Touche Tohmatsu LtdOracle Tech Cloud ManagerCleveland, OH$134,500ā$265,100 / yearExperience leading reports, integrations, conversions, and extensions (RICE) delivery for Oracle Enterprise Resource Planning (ERP) Cloud implementations, including use of the Oracle ERP Cloud build framework for RICE objects. Preferred: Experience designing or implementing artificial intelligence (AI) agents in Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, or Oracle Cloud Infrastructure (OCI) Generative AI services.