51 Results for

Call Center Agent Jobs in Boston, MA

Jobs

Quincy, MA21 days ago

$42,000–$45,000 Per Year
Full-time
Employee

New!

Wakefield, MA3 days ago

$22–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Quincy, MA13 days ago

$45,000–$47,000 Per Year
Full-time
Employee

New!

Hudson, NHToday

$40–$56 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

North Chelmsford, MA5 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Boston, MAToday

$40–$52 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From AI-powered IP video surveillance to cloud-connected access control, you’ll help deploy security platforms that power some of the most advanced hospitals, data centers, universities, and industrial facilities in the country.

New!

Nashua, NH3 days ago

$170,000–$180,000 Per Year

Own the end-to-end delivery of the AI & Intelligence pillar — including Conversational AI (Copilot Studio bots, Teams integrations), Agentic AI (Google ADK applications), and GenAI Innovation (rapid prototyping, emerging capability evaluation). Define and enforce the architectural patterns used to build agentic AI applications across the pillar — including agent orchestration with Google ADK, tool and MCP server design, memory and context management, and multi-agent coordination.

Pembroke, Massachusetts10 days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

New!

Cambridge, MA4 days ago

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Boston, MA30+ days ago

We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Cambridge, MA with similar specifications to those below: Compensation: $18.00/hr-$20.00/hr*.

Weymouth, MA11 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Foxborough, MA30+ days ago

You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.

Marlborough, MA30+ days ago

Top 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applications. Global Life Sciences Solutions USA LLC 100% onsite at 100 results way Marlborough - shift Mon-Fri 8-5.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Wakefield, MA25 days ago

$22–$22

Boston, MA23 days ago

Remote

$67,898–$92,332

No prior call center experience needed — just great communication skills, a positive attitude, and a willingness to learn. We're hiring a confident and friendly Entry Level Call Center Representative to join our patient support team fully remote.

Stoughton, MA30+ days ago

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Boston, MA13 days ago

$18–$21 Per Hour
Full-time

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role.

Boston, MA30+ days ago

Remote

Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.

Malden, MA30+ days ago

Full-time

Responsibilities entail: Collaborating closely with mentors and as part of a cohesive team, the role of our sales representatives is straightforward: Our company receives inquiries from individuals across the nation, seeking insights into various insurance coverage options. Three essential qualities constitute our non-negotiables in potential team members: A robust moral compass, reflecting our core value of doing what's right even in the absence of scrutiny.

Nashua, NH30+ days ago

Full-time

We are seeking a motivated and enthusiastic BDC Agent to be the first point of contact for potential customers and help drive business growth through outbound calls, inbound lead management, and appointment setting. Previous experience in sales, customer service (e.g., waiters/waitresses, cell phone sales reps, etc.), or business development preferred (automotive experience a plus).

Boston, Massachusetts7 days ago

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).

Gloucester, MA30+ days ago

$19–$20 Per Hour

Keyword: front office, front desk, customer service, guest service, front desk agent, guest service agent, hotel, hospitality, guest services, reservations, booking agent, reservationist, receptionist. In this role, you will provide exceptional guest service by managing room bookings, handling incoming calls, and addressing the needs of guests and visitors to ensure a seamless and welcoming experience.

Manchester, NH30+ days ago

$48,590–$53,990 Per Year

Excellent verbal and written communication skills, interpersonal skills, decision making skills, analytical skills. Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.

Franklin, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Brockton, MA30+ days ago

Full-time

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

New!

Please note: Actual location may vary., RI4 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Danvers, MA30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Boston, MA30+ days ago

Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.

Dracut, MA30+ days ago

Lowell, MA30+ days ago

Medford, MA30+ days ago

Westborough, MA30+ days ago

Remote

Resolve escalated / complex customer issues by utilizing analytical and researching skills; as necessary, directly coordinate with insurers, payers, providers, clients and advocacy groups in order to completely resolve an issue . The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Woburn, MA8 days ago

Remote

Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity.

Lynnfield, MA8 days ago

Remote

Essential Functions & Responsibilities: ~ Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity.

White Horse Beach, MA8 days ago

Remote

White Horse Beach, MA8 days ago

Remote

Marlborough, MA30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Marlborough, MA3 days ago

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience), including order entry, invoicing, and delivery management.

New!

Woonsocket, RI4 days ago

Remote

$20–$20

Roles and Responsibilities:This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a call center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

Lynn, MA30+ days ago

The team handles inquiries regarding our business deposit and loan products as well as our business online banking solution and the various cash management products that we offer. Our Business Service Team is a specialty group within our customer service center primarily providing support to our business customer base over the phone and e-mail.

Westwood, MA12 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Waltham, MA27 days ago

Customer Service: Advisors are responsible for all functions of client relationship maintenance, including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails, and proactive client outreach. Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 3,000 independent financial advisors nationwide.

Braintree, MA14 days ago

Determines appropriate delivery method based on customer’s need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

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Call Center Agent Jobs in Boston, MA

Jobs

Bilingual Call Center Representative / Member LiaisonHealthcare Financial, Inc.

Call Center RepresentativeVaco LLC

Call Center Representative/Member AdvocateHealthcare Financial, Inc.

Surgery Center OR RNJobot

Customer Service RepresentativeHajoca Corporation

Security Installation SpecialistJobot

Director, Agentic AITTEC

Call Center AgentWaltham Pest Services

On Call Security AgentGardaworld

Call Center Customer Service RepresentativeThe Hollister Group, Inc.

Customer Service Representative / Inbound Call CenterSouth Shore Health

Call Center Representative- Boston Logan AirportEnterprise Holdings

Call Center RepresentativeTIMEPROOFUSA

Office/Administration - Representative - Customer Service/Call Center (Entry Level)TechDigital

Fares Call Center RepresentativeApidel Technologies

Call Center Representative - BrocktonRockland Trust

Call Center Representative - Part-timeVaco LLC

Entry Level-Call Center Representative-Fully RemoteADF Medical Services Inc.

Call Center Customer Service RepresentativeKelly Services

Intake Call Center RepresentativeNortheast Health Services

Remote-Real Estate Investment Representative/ Acquisition AgentRebuilt

Sales AgentThe Max Spencer Co.

Business Development Center (BDC) RepresentativeLovering Auto Group

Front Desk AgentSeaport Hotel

Reservations Agent - Beauport HotelCruiseport Gloucester LLC

Billing, Customer Service Center Representative II (Hybrid Schedule))Eversource Energy

Summer Customer Information Center Representative - FranklinRockland Trust

Summer Customer Information Center Representative - BrocktonRockland Trust

Summer Customer Information Center Representative - LowellRockland Trust

Summer Customer Information Center Representative - PlymouthRockland Trust

Coordinator III - Customer Service RepresentativeApidel Technologies

Retail Support SpecialistDSI Systems

Patient Service Representative I - Weekend, MorningsTufts Medicine

Patient Service Representative - Part-Time, Every Other Weekend - Westford Urgent CareTufts Medicine

Patient Service Representative - Part-Time, Every Other Weekend 2nd ShiftTufts Medicine

Patient Service Representative - Per DiemTufts Medicine

Patient Service Representative 1 - Per DiemTufts Medicine

REMOTE Member Service Rep (MUST LIVE IN MASSACHUSETTS)The Panther Group

Customer Service Rep - Customer Service - JuniorGTT

Full Time VeterinarianLap of Love

Veterinarian - Animal Medical ClinicLap of Love

Mobile VeterinarianLap of Love

Animal Health VeterinarianLap of Love

Associate Customer Service RepresentativeTechDigital

Customer Service SpecialistJohnson Service Group

Customer Service Representative as 100% RemoteAmicis Global

Business Team Specialist IEastern Bank

Customer Service RepresentativeEversource

Senior Financial Advisor, House AccountsCommonwealth Financial Network

Customer Service RepresentativeSymmons Industries

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