UNKNOWN

FEED

The Customer Service Specialist is responsible for handling escalated more complex customer inquiries that require advanced troubleshooting skills and in-depth product knowledge often involving technical issues beyond the scope of a Tier 1 agent by providing solutions through phone email or chat while maintaining high customer satisfaction and adhering to established service level agreements SLAs. ESSENTIAL DUTIESThe position includes but is not limited to the following essential job duties responsibilities and requirementsDaily AuditsQA Execute thorough audits and quality assurance reviews of a minimum of 40 cases or calls per day maintaining an average performance at this level.

Circle K Stores Inc

Customer Care Specialist

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Support the Agency Services phone team by providing superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Chubb is the world&rsquo;s largest publicly traded property and casualty insurance company and the largest commercial insurer in the U.S.
With operations in 54 countries and territories, we are a major personal lines writer, as well as a leading middle market, small commercial and large industrial commercial insurer, providing a wide range of traditional and specialty coverages.
As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. And we combine the precision of craftsmanship with deep experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families and to businesses of all sizes.
Our products and services are distributed through brokers, independent agents, exclusive agents and various forms of direct marketing.
What we deliver:
<ul>
<li>Extensive product and service offerings</li>
<li>Broad distribution capabilities</li>
<li>Service excellence</li>
<li>Risk expertise</li>
<li>Underwriting discipline</li>
<li>Exceptional financial strength</li>
<li>Local operations globally</li>
</ul>

Chubb Ltd

Customer Service Representative

Drives hospital operational and financial performance, achieving key patient access and efficiency targets such as turnaround time, on time starts, preference card utilization, supply cost, block management, budget, and schedule optimization. Partners with operational and nursing leaders to ensure throughput of surgical and procedural patients, along with ensuring appropriate staffing resources are available for cases (i.e. - rad techs/IR techs).

Banner Health

Director Perioperative Services

This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products.

YEAR

Motorola Solutions Inc

Federal Cloud Vulnerability Management Analyst (US REMOTE)

The Digital Site Reliability team keeps the guest-facing platforms that millions of travelers rely on available, fast, and trustworthy: choicehotels.com, the Choice Hotels Android and iOS apps, and the call center technologies our reservation agents use every day. Our corporate office locations: North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Choice Hotels International Inc

Principal Software Engineer - Guest Experience Site Reliability

Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009. Who we are: Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for today's families to get the coverage they need.

Efinancial LLC

(Remote) Inside Sales Representative + Uncapped Commission + Base Pay (No Cold Calling)

Efinancial is an award-winning industry leader in online life insurance sales and customer support. We passionately believe we are creating history and pioneering the revolution of our industry. Efinancial is the undisputed online brokerage of choice and today, more consumers than ever before are turning to Efinancial for all their life insurance needs. Being part of the Efinancial team allows you to discover, first hand, how rewarding it is to sell the products and services which make a profound difference in people lives. If you have a passion for helping people and are looking to start a lucrative, new career, then our culture is for you.

Efinancial

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Reporting directly to the Director of Service, the Service Team Lead will accomplish this by improving agent performance through regular coaching and training, reviewing reports tracking team performance towards rigorous goals, and ensuring operational excellence in the maintenance and execution of daily call center activities. The Service Team Lead is a goal-driven operational leader responsible for driving strong customer service outcomes by leading a high-performing remote service team and supporting the day-to-day operations of a call center environment.

Gen Digital

Service Team Lead

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FULL_TIME

HOUR

Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing, and refers the situation to a lead team member if necessary. Communicates with customers, agency/brokerage force, service centers, internal/external sales support and other industry companies through oral and written communication.

Pyramid, Inc

Financial Services Representative

Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Miratech

Senior Google CCAIP Engineer

Orchestration Design: Build and deploy multi-agent systems using CX Agent Studio, Google ADK, Vertex AI Search, Knowledge Catalog, DialogFlow CX, and Agent Engine that can handle long-running business processes (e.g., autonomous insurance claim processing or multi-vendor travel booking). Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech.

Tata Consultancy Services Ltd

CCaaS GECX AI Development & Integration Engineer

This role partners closely with leadership, operations teams, agents, training departments, recruiting, and other Peckham resources to ensure staffing strategies align with business needs while maintaining a positive employee experience. Train and support employees, supervisors, and other staff on workforce management systems, scheduling processes, policies, and procedures, serving as a workforce management subject matter resource.

Peckham

Workforce Specialist

Choice Hotels Int. Inc.

Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Liberty Mutual Holding Company Inc

Sales Representative, Inbound Remote

This 100% remote, 1099 independent-contractor life insurance sales role connects you with families who requested coverage information, from first call to completed application. A state life insurance license is required before soliciting or selling business, and licensing timelines vary by state.

The Wood Agency Life

Telesales Representative

Manatal

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. Engineering and operational excellence practices focused on reliability, observability, security, and cost controls, including monitoring, logging, distributed tracing, incident management, performance tuning, resiliency patterns, and service-level objectives (SLOs).

Nationwide Trans Inc was founded August 11, 2004 by friends and business partners Kong Lee and Tony Tran. They started in the industry at different logistics brokerages and formulated their own business model as a freight transportation provider. Nationwide started out of their one story home in 2004 with only 4 trucks and 4 drivers. After 8 months, they moved int o a 2-acre yard and bought 22 more trucks. Throughout the years, they built strong relationships with top brokers such as Landstar, Schneider, and Coyote. Lastly in July 2011 they moved the company to its current location, Ontario, CA. the 6-acre yard consists of over 100 trucks and 150 trailers. Kong and Tony's next venture is Nationwide Logistics, in which their goal is to build life-long relationships and become a superior 3PL company in the industry.

Nationwide Mutual Insurance Co

Consultant, Software Engineer - Platform Engineering

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Live Nation Entertainment Inc

Box Office Supervisor - The Van Buren

Develops and maintains relationships with H&B sales, HR Solutions, MMS, Product Management, Operations, IT and Accounting partners to ensure optimal service to clients with minimal breakdowns between internal Paychex teams. Supervises monitors and directs all activities, workflow and transactional management of a Regional Operations team of account representatives and account managers within health & benefits team in the Paychex insurance agency.

Paychex Inc

Supervisor, PIA Service & Retention

This position provides comprehensive management and coordination of care for patients requiring kidney, pancreas, liver, heart, lung or Stem Cell Transplantation The level and intensity of care coordination provided is situational and appropriate based on patient need and payor requirements. Banner University Medical Center Transplant Institute is Arizona's most experienced transplant center, providing comprehensive care to adult patients across heart, lung, liver, and kidney/pancreas transplant programs.

Registered Nurse RN Heart Transplant Coordinator

KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, management, organization, and planning skills sufficient to assist clients, direct people and maintain acceptable levels of productivity. A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

Call Center Agent Jobs in Arizona

Customer Care Specialist Circle K Stores Inc

Customer Service Representative Chubb Ltd

Director Perioperative Services Banner Health

Federal Cloud Vulnerability Management Analyst (US REMOTE) Motorola Solutions Inc

Principal Software Engineer - Guest Experience Site Reliability Choice Hotels International Inc

(Remote) Inside Sales Representative + Uncapped Commission + Base Pay (No Cold Calling) Efinancial LLC

(Remote) Inside Sales Representative + Uncapped Commission + Base Pay (No Cold Calling) Efinancial

Service Team Lead Gen Digital

Financial Services Representative Pyramid, Inc

Senior Google CCAIP Engineer Miratech

CCaaS GECX AI Development & Integration Engineer Tata Consultancy Services Ltd

Workforce Specialist Peckham

Principal Software Engineer - Guest Experience Site Reliability Choice Hotels Int. Inc.

Sales Representative, Inbound Remote Liberty Mutual Holding Company Inc

Telesales Representative The Wood Agency Life

Consultant, Software Engineer - Platform Engineering Nationwide Mutual Insurance Co

Box Office Supervisor - The Van Buren Live Nation Entertainment Inc

Supervisor, PIA Service & Retention Paychex Inc

Registered Nurse RN Heart Transplant Coordinator Banner Health

Contracts Customer Service Representative Empire Southwest LLC

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