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The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

SH Group Operations LLC

Call Center Agent/PBX

SH Hotels

Call Center Agent/Pbx

ea_via_bold

We are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.

HOUR

Dynata LLC

Virtual Call Center Agent - Bilingual (Spanish/English)

You are minimally qualified for the GL-07 Level starting base salary 48854 if you possess one of the following: A bachelors degree from an accredited college or university with Superior Academic Achievement (S.A.A.), which is based on: Class standing: Applicants must be in the upper third of the graduating class in the college, university, or major subdivision (such as the College of Liberal Arts or the School of Business Administration) based on completed courses. Grade-point average (G.P.A.): Applicants must have a grade-point average of 3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of the curriculum.

YEAR

U.S. Department of Homeland Security

Special Agent

Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Dialpad

Forward Deployed Agent Designer - Agentic Voice

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity. Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.

DaBella

Dialer Systems Administrator

Own the administration and day-to-day maintenance of the contact center platform in Amazon Connect, including call flows, routing profiles, queues, agent assignments, contact center hours, and telephony operations such as call routing, transfer logic, voicemail handling, and escalation paths. We are currently looking for a CSS Zendesk Administrator who will oversee the implementation, administration, configuration, optimization, and support of the Zendesk platform and associated contact center technologies, including Amazon Connect and Zendesk AI Agents.

Commerce.Com Inc

Zendesk Administrator

Manage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.

HealthPlanOne LLC

Medicare Sales Supervisor

In this role, you will implement the national agent attraction system, collaborate with the other two Divisional Leaders of Growth & Attraction, the three Divisional Leaders of Growth Operations, and the Regional Directors to deploy tools and resources that positively influence agent attraction, and craft the training and retention initiatives for Team Leaders or other growth leaders in KW Market Centers. KW Ecosystem Expertise: Proven tenure as a successful Regional Director, Operating Principal (OP), or top-performing Team Leader (TL) with deep understanding of KW models, culture, and language and have established credibility with RDs, OPs, and Team Leaders, ideally with professional roots in the Division's territorial area.

We are a hard working, customer driven company which thrives on helping people reach their goals and dreams of finding a great new place to call home.  If you enjoy putting others needs before yours and feel excited and proud by making them successful, you will fit right in!  Culture and Attitude are big with us.  We are looking for someone who is competent, caring and  productive.  Being Goal Driven and a Team Player is important here!

Call Center Agent Jobs in Austin, TX

Call Center Agent/PBX SH Group Operations LLC

Call Center Agent/Pbx SH Hotels

Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLC

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Forward Deployed Agent Designer - Agentic Voice Dialpad

Dialer Systems Administrator DaBella

Zendesk Administrator Commerce.Com Inc

Medicare Sales Supervisor HealthPlanOne LLC

Division Lead Growth & Attraction - Central Region Keller Williams Realty LLC.

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