Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: Experience in sales or customer service - Required Experience in product demonstration (preferred) - Preferred Knowledge/Skills/Abilities: Knowledge of sales or product demonstration (preferred) - Preferred Strong communication and interpersonal skills - Required Strong customer service skills - Required Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns - Required Ability to read and interpret documents - Required Ability to manage multiple priorities and shift focus between projects - Required Ability and willingness to work flexible hours - Required A passion for customer service and hospitality - Required Education: Licenses/Certifications: Physical Demands & Working Conditions: Constantly stand, reach at waist, and grasp Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. Key Responsibilities & Essential Functions: Customer Service / Sales: Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty Creates an atmosphere of celebration by participating in total store events Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers Provides excellent customer service; answers product-related questions; helps Customers locate merchandise Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.