Remote Sales Representative Reineke AgencyRemote Sales RepresentativeNatchez, MSRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeGreenville, MSFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Customer Care Representative 2 Johnson Service GroupCustomer Care Representative 2Gulfport, MSAssisting customers with setting up payment arrangements through our self-serve channels Functional Expertise: Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options . On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their electric service, discussing payment options, offering personalized energy-related products and services, report emergency situations, and other general inquires.
Retail Customer Service Representative 1 Johnson Service GroupRetail Customer Service Representative 1Meridian, MSAssisting customers with setting up payment arrangements through our self-serve channels Functional Expertise: Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options . On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their electric service, discussing payment options, offering personalized energy-related products and services, report emergency situations, and other general inquires.
Customer Relations Representative - State Farm Agent Team Member Dennis Singleterry - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNatchez, MSFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Dennis Singleterry - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative QCHI/ LendNation Open CareerCustomer Service RepresentativeVicksburg, MississippiWith more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products.
NewFull-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)MississippiFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative Tower Loan Of Mississippi, IncCustomer Service RepresentativeHattiesburg, MSWe take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.
Customer Service Representative 1 Johnson Service GroupCustomer Service Representative 1Hattiesburg, MSJohnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Service Representative to fill a one-year contract assignment in the Hattiesburg, MS area. Initiating, establishing, transferring and disconnection of electric service while offering products and services that meet our customers needs .
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeByram, MississippiFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Experience Representative LB CapitalCustomer Experience RepresentativePearl, MississippiAs a Customer Experience Representative, you'll focus on re-engaging warm leads — including past clients who didn't move forward the first time — and turning them into satisfied, long-term customers. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Service Representative Tower LoanCustomer Service RepresentativeWaynesboro, MississippiWe take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.
Customer Relations Representative - State Farm Agent Team Member Ryan Lynch - State Farm AgentCustomer Relations Representative - State Farm Agent Team Membermeridian, MSFull timeAs a Customer Relations Representative with Ryan Lynch State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Relations Representative - State Farm Agent Team Member Jason Quin - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberPearl, MSFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Jason Quin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.
NewCustomer Service Representative QCHICustomer Service RepresentativeLaurel, MSWith more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products.
Customer Service Representative Mr. RooterCustomer Service RepresentativeJackson, Mississippi$22,000–$30,000 / yearAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
Customer Service Representative Dispatcher Mr. RooterCustomer Service Representative DispatcherWaynesboro, MississippiAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
Customer Relations Representative - State Farm Agent Team Member John Winfrey - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberGreenwood, MSFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Customer Service Representative Ashley Furniture Industries IncCustomer Service RepresentativeSouthaven, MSSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
French Speaking Customer Service Representative MCI CareersFrench Speaking Customer Service RepresentativeMississippiMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Relations Representative - State Farm Agent Team Member BRAD DAY - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberLong Beach, MSPart timeAs a Customer Relations Representative - State Farm Agent Team Member with BRAD DAY - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Brandon Jacobs - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBiloxi, MSFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Representative with Brandon Jacobs State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeByram, MSThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewBusiness Development Representative Southern Roofing and RenovationsBusiness Development RepresentativeTupelo, MSFull timeIS THIS THE PERFECT OPPORTUNITY FOR YOU?18+ years oldValid driver's licenseGood driving recordAbility to obtain a solicitation permit for areas of coverageAbility to consistently walk through neighborhoodsWillingness to travel locally within 2 hours of the branchTake the next step toward a meaningful, growth-oriented career. Our dedicated team excels in residential remodeling, renovation, and repair services, doing whatever it takes to get our customers' home exteriors back in fantastic condition.
Customer Relations Representative - State Farm Agent Team Member E.J. Roberts - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberGulfport, MSFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Customer Service Representative II State of MississippiCustomer Service Representative IIJackson, MS$26,185.60–$36,815.64 / yearThe candidate must also be able to work independently, have excellent verbal and written communication skills, critical thinking and problem resolution skills, and be willing to work as a vital team member supporting the overall function and mission of the agency. The Mississippi State Board of Cosmetology and Barbering serves as the regulatory body that oversees the instruction and practice of the professions of cosmetology, barbering, esthetics, and nail technology in the state.
Customer Service Representative - State Farm Agent Team Member Stanley Causey - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPurvis, MSFull timeFor our team, we offer health benefits and reimbursement for licensing costs, along with a supportive environment that includes free snacks, drinks, and coffee, weekly team lunches, occasional breakfasts, flexible time off, team-building meetings, and strong coaching with regular one-on-one support. As a Customer Service Representative - State Farm Agent Team Member with Stanley Causey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative Singing River Health SystemCustomer Service RepresentativePascagoula, MississippiWork requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.
Customer Service Representative Dent AC & PlumbingCustomer Service RepresentativeRidgeland, Mississippi$17–$20 / hourFull timeDent Air Conditioning is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
Customer Care Representative Regions Financial CorpCustomer Care RepresentativeHattiesburg, MSThe information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
Customer Relations Representative - State Farm Agent Team Member Will Patton - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberSouthaven, MSFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Will Patton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Will Patton - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSouthaven, MSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Will Patton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for highly motivated, detail-oriented professionals who want more than just a job - they’re ready to build a career, embrace challenges, and continuously improve.
Customer Service Representative Central Appliance Co. IncCustomer Service RepresentativePascagoula, MSFull timeAs a Customer Service Representative, you are a key member of the team and represent our members on client support calls. **CUSTOMER SERVICE REPRESENTATIVE POSITION IS ONLY TAKING APPLICATIONS - WE ARE HIRING IMMEDIATELY FOR APPLIANCE SALES**.
Customer Service Representative Ball Heating & Air ConditioningCustomer Service RepresentativeBiloxi, Mississippi$15–$18 / hourFull timeBall Heating and Air Conditioning is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
Business Development Representative Guarantee Restoration ServicesBusiness Development RepresentativePearl, MS$55,000–$95,000 / yearThe Company: Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as hurricanes, fires, water leaks, mold, and more. Long-term growth leads to business success - and here at GRS, we welcome new team members that can help push our vision forward.
French Speaking Customer Service Representative MCI LCFrench Speaking Customer Service RepresentativeMSRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Business Development Representative WXXVBusiness Development RepresentativeGulfport, MSFull timeThe Business Development Representative works closely with an assigned Account Executive and has the opportunity to earn commission based on revenue generated from the new business relationships they help create. This role focuses on identifying prospective advertisers, connecting with local business decision-makers, and scheduling discovery meetings for Account Executives.
NewCustomer Service Representative - State Farm Agent Team Member Brannon Poland - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFulton, MSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Sales & Service Representative FCX PerformanceCustomer Sales & Service RepresentativeGreenville, MississippiFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Customer Service Representative - State Farm Agent Team Member Stuart Heflin - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNatchez, MSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Stuart Heflin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewCustomer Relations Representative - State Farm Agent Team Member Stuart Heflin - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNatchez, MSFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Stuart Heflin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeCanton, MSThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Business Development Representative EBSCO Information ServicesBusiness Development RepresentativeJackson, MSRemote$56,335–$80,475 / yearJoin the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below: Experienced Talent Community (https://talent.ebsco.com/exp/talentcommunity/form). EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users.
NewBusiness Development Representative GovEaseBusiness Development RepresentativeMadison, MississippiThe Business Development Representative (BDR) at GovEase is responsible for generating and qualifying new leads through skilled outreach efforts, including high-volume cold calls and email campaigns tailored to potential government sector clients. By highlighting the unique benefits of GovEase’s online tax auction software, the BDR identifies and understands prospective clients’ needs and conveys clear value propositions.
New Business Development Representative SK Services LLCNew Business Development RepresentativeJackson, MSRemote$120,000The company is seeking an experienced New Business Development Representative to drive growth by identifying, developing, and closing new business opportunities within an assigned territory. This role is responsible for building strong B2B relationships, prospecting new clients, and expanding the company’s customer base through strategic sales efforts.
Business Development Representative Midsouth Hotel SupplyBusiness Development RepresentativeJackson, MississippiCompetitive Compensation: A strong base salary with a significant performance-based bonus structure tied to securing large contracts and new partnerships. Exceptional Relationship Building: You'll need an exceptional ability to build rapport and trust with high-level executives and key decision-makers.
Business Development Representative (BDR) Waystation AIBusiness Development Representative (BDR)Redwood, CaliforniaCompetitive base + upside, meaningful equity, direct mentorship from a repeat founder, clear path to AE, full health/dental/vision, unlimited vacation. Repeat founder and CEO Ryan Caldbeck (previously CircleUp) started with 200+ customer interviews before a line of code was written.
NewFull Time Customer Service Representative (Urgently Hiring) MCI LCFull Time Customer Service Representative (Urgently Hiring)Jackson, MSRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Customer Service Representative (Urgently Hiring) MCIFull-Time Customer Service Representative (Urgently Hiring)UNAVAILABLE, MSRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Business Development Representative - State Farm Agent Team Member Bryan Jacobs - State Farm AgentBusiness Development Representative - State Farm Agent Team MemberGulfport, MSFull timeYou’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers. You meet challenges with kindness , helping customers feel seen, heard, and supported.