NewAuto Glass Installation Technician Trainee SafeliteAuto Glass Installation Technician TraineeRochester, MN$21.25–$25.25Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass. • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
NewQuality Technician CargillQuality TechnicianWanamingo, MN$21–$25Accurately perform and record monitoring activities, process verifications, and audits throughout the facility including raw material audits, documenting deviations and/or recording corrective actions taken. New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.
NewPhlebotomist - Vascular Access Technician Mayo ClinicPhlebotomist - Vascular Access TechnicianRochester, MN$21.55–$30.22 / hourDLMP employees that have been in their current lab/position less than 2 years must attach early release approval from their supervisor and Non-DLMP internal applicants that have been in their current department/position for less than one year must attach early release approval from the supervisor is required. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
NewTechnician - Level 1 Sunbelt RentalsTechnician - Level 1Rochester, MN$18.99–$26.11 / hour5 +years of Technician experience with similar diesel equipment and/or heavy equipment or specialty lines equipment (large-scale generators, pumps, HVAC or Oil & Gas equipment) strongly preferred. Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
Travel Medical Laboratory Technician (MLT) - $709 to $899 per week in Rochester, MN Aya HealthcareTravel Medical Laboratory Technician (MLT) - $709 to $899 per week in Rochester, MNRochester, MN$709–$899Travel, per diem, permanent — we have the reach and access to get you the jobs you want, and the expertise to help you realize your long-term goals. An industry-leading on-time start rate and strong relationships with boards of nursing across the country to accelerate the process in all 50 states.
Travel Medical Laboratory Technician (MLT) - $1,044 to $1,217 per week in Rochester, MN Aya HealthcareTravel Medical Laboratory Technician (MLT) - $1,044 to $1,217 per week in Rochester, MNRochester, MN$1,044–$1,217Travel, per diem, permanent — we have the reach and access to get you the jobs you want, and the expertise to help you realize your long-term goals. An industry-leading on-time start rate and strong relationships with boards of nursing across the country to accelerate the process in all 50 states.
NewProduct Display Technician - Located in Warroad, MN MarvinProduct Display Technician - Located in Warroad, MNRochester, MN$19–$25.50Steward/support transportation and on-site logistical planning, ensuring all displays are packed properly, arrive safely and on-time (and with any needed special handling equipment), and partner with onsite vendors for any necessary labor and material handling needs. Success in this role requires a broad skill set, including superior technical/hand skills, ability to read plans and take offs and translate them into built items, along with superior organizational and communication skills across teams and platforms.
NewExhibit and Display Technician - Located in Warroad, MN MarvinExhibit and Display Technician - Located in Warroad, MNRochester, MN$19–$25.50Steward/support transportation and on-site logistical planning, ensuring all displays are packed properly, arrive safely and on-time (and with any needed special handling equipment), and partner with onsite vendors for any necessary labor and material handling needs. Success in this role requires a broad skill set, including superior technical/hand skills, ability to read plans and take offs and translate them into built items, along with superior organizational and communication skills across teams and platforms.
NewPhysical Security System Technician - Located in Warroad, MN MarvinPhysical Security System Technician - Located in Warroad, MNRochester, MN$56,500–$75,500Provide ticket-based technical support by responding to, prioritizing, documenting, and resolving incidents related to user access, devices, video requests, alarms, and access control through IT service management systems. Highlights of your role: Administer and maintain physical security systems including video and alarm management, access control, and system configuration to ensure reliable performance and availability across locations.
NewBiological Technicians United States ArmyBiological TechniciansWastedo, MNRequirements: Attend a 21-week paid training program to gain skills and certifications in chemistry, biology, laboratory safety, laboratory compliance, laboratory decontamination procedures, laboratory protocol, hazardous material handling, hazardous material removal, hazardous material storage, and hazardous material detection equipment operations. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Cedar-Sinai Medical Center, Johns Hopkins Health System, and College of Biomedical Equipment Technology.
NewAutomotive Service Technician United States ArmyAutomotive Service TechnicianDennison, MNRequirements: Attend a 24-week paid training program to gain skills and certifications in vehicle maintenance, equipment maintenance, electronic maintenance, roadside services, safety policies, safe hazmat handling, heavy equipment operations, electrical repairs, preventative maintenance, winch operations, crane operations, and diagnostic equipment operations. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Tesla, American Medical Response, Mercedes Benz, and Mustang Cat.
NewChemical Technicians United States ArmyChemical TechniciansDennison, MNRequirements: Attend a 21-week paid training program to gain skills and certifications in chemistry, biology, laboratory safety, laboratory compliance, laboratory decontamination procedures, laboratory protocol, hazardous material handling, hazardous material removal, hazardous material storage, and hazardous material detection equipment operations. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Cedar-Sinai Medical Center, Johns Hopkins Health System, and College of Biomedical Equipment Technology.
Travel Medical Laboratory Technician (MLT) - $1,049 per week in Rochester, MN Medical SolutionsTravel Medical Laboratory Technician (MLT) - $1,049 per week in Rochester, MNRochester, MN$1,049Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally. In addition to providing the industry’s best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including: A compensation package that reflects your goals!
NewSterile Processing Technician (Paid Training Provided) Mayo ClinicSterile Processing Technician (Paid Training Provided)Rochester, MN$21.96–$29.02 / hourToday, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
NewSenior Building Systems Technician OLMSTED, COUNTY OFSenior Building Systems TechnicianRochester, MN$32.07–$35.54 / hourUnder general supervision, conducts general maintenance and repairs on County buildings and facilities, performs skilled and semi-skilled maintenance on plumbing, electrical, refrigeration, HVAC systems and related equipment. The plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, 80% co-insurance on most services (after deductible) and access to Nice Healthcare, which offers no-cost virtual and in-home appointments, labs, x-rays, and more.
Building Maintenance Technician Mayo ClinicBuilding Maintenance TechnicianRochester, MN$27.99–$41.98 / hourSystems include air handling equipment, fire alarm systems, building automation systems, fluid pumping for cooling and heating, security card access, refrigeration, freezer alarm systems boilers and other building electronic systems. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
Copier Technician- Imaging Field Engineer IV Loffler Companies, Inc.Copier Technician- Imaging Field Engineer IVRochester, MinnesotaCandidates must possess a valid driver's license, maintain an acceptable driving record, and provide proof of minimum auto insurance coverage as required by state law. Identifies and resolves complex problems and situations using applicable theories and principles and provides creative solutions.
Credentialed Veterinary Technician - CVT or LVT - Heritage Pet Hospital Lakefield Veterinary GroupCredentialed Veterinary Technician - CVT or LVT - Heritage Pet HospitalRochester, MinnesotaAt Heritage Pet Hospital, we're looking for a Licensed Veterinary Technician who loves great medicine, genuinely enjoys people, and wants to be part of a team that works hard, laughs a lot, and truly has each other's backs. Our brand-new hospital was thoughtfully designed with our team in mind, featuring modern treatment areas, spacious surgery suites, updated equipment, improved workflow, and plenty of natural light.
Tower Technician III InfraServicesTower Technician IIIWanamingo, Minnesota$28–$35 / hourJob Summary: The Tower Technician III serves as the senior-level field technician responsible for leading tower crews in the installation, maintenance, and repair of wireless communication towers and related infrastructure. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.
Diesel Technician II FleetPride, Inc.Diesel Technician IIRochester, Minnesota$25–$35We’re looking for an experienced heavy-duty diesel technician who takes pride in quality workmanship and is willing to support and mentor other technicians as needed. We are a growing organization with new locations opening regularly, creating real opportunities for long-term career advancement.
Automotive Technician Bridgestone Americas IncAutomotive TechnicianRochester, MNWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication.
Regional Field Service Technician - Rochester MN Intralox LLCRegional Field Service Technician - Rochester MNRochester, MNOur global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years. As a technical resource, your role is to support proactive connections with customers to strengthen our partnerships by highlighting the value our transformative technology brings as well as providing reactive support when needed.
NewCivil Technician I InfraServicesCivil Technician IWanamingo, Minnesota$18–$25 / hourEducation: High school diploma, general education degree (G.E.D.), or related trade school education Experience: Experience in construction, electrical, or outdoor labor Ability to operate heavy equipment such as excavators and skid steersMust have or obtain and maintain OSHA 10 Construction Training Card. Essential Duties and Responsibilities: Assist with site layout for cell tower construction, including electrical and telecommunications infrastructureUse hand and power tools to complete general site work, including trenching, concrete work, rebar installation, and grading/land clearing.
NewCivil Technician II InfraServicesCivil Technician IIWanamingo, Minnesota$20–$25 / hourMust have or obtain and maintain First Aid and CPR certificationOther relevant certifications may be required per the scope of work being performed (i.e. Hazcom Certification, Blood Born Pathogen Certification, RF Safety Certification etc.) Technical Skills: Computer and Microsoft Office proficiencyBasic mathematical skills and calculation ability. Education: High school diploma, general education degree (G.E.D.), or related trade school education Experience: One to two years of experience in wireless telecommunications construction experience Demonstrated ability to perform general construction site work and minor electrical work safely and efficiently.
Integration Technician III InfraServicesIntegration Technician IIIWanamingo, MinnesotaJob Summary: The Integration Technician III serves as the senior-level field technician responsible for leading and executing advanced installation, repair, modification, optimization, and acceptance testing of wireless and electrical equipment across complex network environments. • Serve as a trusted resource in the isolation, diagnosis, and resolution of complex hardware, software, transport, and air interface malfunctions using advanced test equipment, OEM tools, and performance data analysis.
Tower Technician II InfraServicesTower Technician IIWanamingo, MinnesotaEssential Duties and Responsibilities: •Climb and perform work on communication towers and elevated structures up to 500 feet •Install, test, and maintain antennas, radios, lines, connectors, and mounts •Lead or assist in the assembly of various types of structures, including monopoles, self-support towers, and guyed towers •Use hand and power tools for tasks at both ground and elevated levels •Perform advanced tasks such as weatherproofing, fiber testing, and other various testing •Maintain and inspect rigging equipment and ensure safe hoisting practices •Develop the ability to interpret construction drawings, RF datasheets, and scopes of work •Follow Company and industry safety practices, including proper use of fall protection equipment •Accurately complete timecards, safety checklists, and other documentation •Maintain and organize tools, equipment, and vehicles •Maintain a clean and organized job site, ensuring all tools, materials, and waste are properly handled and disposed of •Train and mentor less experienced team members •Travel regularly to job sites, which may include overnight stays •Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.
Tire Technician - Part Time - Rochester South Discount TireTire Technician - Part Time - Rochester SouthRochester, MinnesotaPart timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
Tire Technician - Full-Time - Rochester South Discount TireTire Technician - Full-Time - Rochester SouthRochester, MinnesotaFull timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
Tire Technician - Part Time - Rochester Discount TireTire Technician - Part Time - RochesterRochester, MinnesotaPart timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
NewTire Technician - Full-Time - Rochester Discount TireTire Technician - Full-Time - RochesterRochester, MinnesotaFull timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
Maintenance Technician Full Time Sun Tan City - STC Management Group, LLCMaintenance Technician Full TimeRochester, MNFull timeMaintenance techs at Sun Tan City keep our equipment and facilities running in tip top shape to ensure our clients receive a consistent high-quality experience with great results every time they visit, in a well-maintained relaxed and comfortable environment. From repairing & maintaining the tanning and spa equipment to keeping the laundry facilities functioning, our techs are integral to our employee’s and company’s overall success and brand reputation.
Facilities Technician Mower CountyFacilities TechnicianAustin, MNPart timeMaintenance and repair procedures and methods related to area of assignment; Safe work practices; Building maintenance practices and principles; Operation of boilers, mechanical systems and pneumatic systems; Ability to perform some electrical, plumbing and mechanical repairs; Ability to use written and verbal instructions; Using applicable tools and equipment related to area of assignment; Performing basic trades maintenance activities; Troubleshooting systems related to area of assignment; Preparing and maintaining a variety of maintenance records; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. Equipment used may include but is not limited to: snow and leaf blowers, pick-up truck with plow, push/pull carts, floor scrubber, floor sweeper, carpet cleaner, walk behind sweeper, ladders, single man lift, shovels, hand tools, vacuum, floor buffer, broom, drying fans, telephone, pager, walkie-talkie, and personal computer.
Certified Veterinary Technician Banfield Pet HospitalCertified Veterinary TechnicianRochester, MN$22.01–$31.80 / hourThe pay range listed reflects a general hiring range for the area and the first level of this job, with the specific rate determined based on the candidate's experience, skill level, abilities, education, and may vary depending on location or minimum wage laws. Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*.
Automotive Senior Technician Bridgestone Americas IncAutomotive Senior TechnicianAustin, MNThe Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team.
Maintenance Technician - Mayo Civic Center Legends GlobalMaintenance Technician - Mayo Civic CenterRochester, MinnesotaOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Maintenance Technician is responsible for performing routine and extensive preventative maintenance and repair procedures on MCC managed buildings, mechanical equipment, and utility systems.
Cleaning Technician Simply Tidy LLCCleaning TechnicianRochester, MN$19–$27 / hourAt Simply Tidy, our mission is to make life easier and brighter for our clients while building a workplace rooted in kindness, care, quality, and consistency . If you’re looking for a job where your work truly matters and you’re part of a team that cares — Simply Tidy is the place for you. #hc233181
Engineering Technician - Materials Laboratory City of Rochester, MNEngineering Technician - Materials LaboratoryRochester, MN$34.82–$54.88 / hourWork may include project design and contract pre-construction review and administration; post-construction finalization of quantities and project oversight; surveying, staking, and inspecting construction projects; coordinating and performing materials testing; inspecting erosion and sediment control practices on construction sites; operating survey equipment; maintaining records of contract work; preparing record drawings; enforcing City ordinances; and performing field locates of City sanitary and storm sewers. Employees regularly communicate and collaborate with consultants, contractors, sub-contractors, property owners, utility companies, other departments, divisions and others involved in or affected by projects and are required to make independent decisions in resolving most problems, but informing the supervisor of unusual or controversial problems.
Property Damage/Restoration Technician RochesterProperty Damage/Restoration TechnicianRochester, Minnesota$22–$25 / hourCompletes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members. Restoration Technicians are the key employees responsible for ensuring jobs are finished from start to finish with excellent customer service, efficiency, quality work, and within insurance company guidelines.
Maintenance Technician Hearth & Home Technologies, Inc.Maintenance TechnicianMN$27.22–$40.66 / hourAs a Maintenance Technician, you will support safe and efficient manufacturing operations by: Troubleshooting, repairing, and maintaining industrial machinery and facility systems. Depending on experience, technicians may work with or develop skills in: Robotic work cells and automated production equipment.
NewMaintenance Technician - $3,000 Sign On Bonus Titan Asset Management GroupMaintenance Technician - $3,000 Sign On BonusRochester, Minnesota$28–$35 / hourThis role focuses heavily on preventative maintenance while also performing repairs, installations, and general upkeep across electrical, plumbing, HVAC, carpentry, and groundskeeping. Establish and execute best-practice preventative maintenance programs for all building systems, including maintaining accurate logs and records of inspections and service.
NewSr Maintenance Technician Fluor CorporationSr Maintenance TechnicianRochester, MN$59,000–$111,000 / yearUnder limited supervision this position performs complex diagnostics, repairs, calibrations, modifications, and routine service on a wide variety of facilities and building equipment, systems, structures and hardware, including air handlers, domestic water, chilled water, hot water, steam, humidification, building exhaust, compressed air, controls, lighting, electrical, security systems, fire systems, etc. Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate's qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Limited Energy Technician Egan CompanyLimited Energy TechnicianRochester, MN$43.74–$54.64 / hourFrom general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. Responsibilities: The basic responsibilities of the Limited Energy Technician include but are not limited to the following: Install, service, and repair specified Structured Cabling; Security Systems; CCTV Systems; Voice/Data; Fiber Optic; Paging and Sound Masking systems.
Demolition Technician Paul DavisDemolition TechnicianRochester, MNResponds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader. IICRC Certifications for the Mitigation Technician: The Mitigation Technician will have the opportunity to obtain the following certifications: o Water Restoration Technician.
Restoration Technician Paul DavisRestoration TechnicianDodge Center, MNSupervises and responds to all activities of emergency services work related to assigned program work and tasks assigned by Operations Manager. Collection of all paperwork required on each job (Authorization forms, sketches, Material forms, labor forms, scope sheets, and any other paperwork that is requested by our direct programs).
NewField Service/Installation Technician Benco DentalField Service/Installation TechnicianRochester, MN$21.63–$25 / hourWe provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.
Maintenance Technician Riverstone CommunitiesMaintenance TechnicianRochester, MN$59,000–$65,000 / hourWe are currently seeking a qualified Maintenance Supervisor and a Level 2 Maintenance Technician to work for two of our communities Oak Terrace and Parkside Mobile Home Parks located at 1618 Marion Rd SE Rochester, MN 55904. A workplace that CARES about their team members, where you aren't just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better.
Maintenance Technician Pedcor Management CorporationMaintenance TechnicianRochester, Minnesota$18–$22The Maintenance Technician is responsible maintaining the physical needs of the property which includes service requests as well as following the preventative maintenance schedule for the property. In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision.
NewMulti-Site Maintenance Technician Tesoro GroupMulti-Site Maintenance TechnicianRochester, MN$26–$30 / hourComplete minor work orders such as snake toilets/drains, repair/replace leaking faucets, remove/replace caulking, replace different components of toilets, adjust/replace door closures, and replace locks, deadbolts, and passage locks. In this position, you will be responsible for refurbishing apartments prior to resident occupancy, providing maintenance services to include light electrical work, light plumbing, general repairs of equipment, painting, carpentry, and limited extermination services.
Waste Abatement Technician - Recycling Center OLMSTED, COUNTY OFWaste Abatement Technician - Recycling CenterRochester, MN$24.40–$40.77 / hourDo you have the following: High School Diploma, G.E.D., or foreign education equivalent to a US Accredited High School Diploma and one (1) year of related experience, a valid driver's license, and the ability to successfully complete forklift and skid loader operators training, Minnesota Pollution Control Agency training and be able to obtain medical approval to wear an air purifying respirator within one (1) year?. The plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, 80% co-insurance on most services (after deductible) and access to Nice Healthcare, which offers no-cost virtual and in-home appointments, labs, x-rays, and more.
Land Records Technician OLMSTED, COUNTY OFLand Records TechnicianRochester, MN$27.14–$36.25 / hourThe plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, 80% co-insurance on most services (after deductible) and access to Nice Healthcare, which offers no-cost virtual and in-home appointments, labs, x-rays, and more. Under general supervision, creates legal descriptions, updates parcel maps, assists customers with filing for exemptions, exclusions, and special tax programs, answers questions, and solves problems.