NewRegistered Veterinary Technician - Lead Thrive Pet HealthcareRegistered Veterinary Technician - LeadKahului, HI$26–$29 / hourIf you''re a skilled RVT who enjoys leading by example, mentoring others, and making a lasting impact on both patients and teammates, we''d love to welcome you to Central Maui Animal Clinic. At Central Maui Animal Clinic, we''re looking for a Lead Registered Veterinary Technician to help guide our talented nursing team while delivering exceptional care to the pets and families of Maui.
Casual Nail Technician SH Group Operations LLCCasual Nail TechnicianHIThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. We're currently searching for an outgoing, inspiring Nail Technician whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Nail Technician SH Group Operations LLCNail TechnicianHIThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. We're currently searching for an outgoing, inspiring Nail Technician whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Naval Special Warfare Quality Assurance Technician Systems Planning And Analysis, Inc.Naval Special Warfare Quality Assurance TechnicianPearl City, HIWe support clients across the undersea and naval special warfare enterprises, including those within resourcing and requirements (OPNAV N97), acquisition (program offices for undersea technologies and naval special warfare), and science and technology (Office of Naval Research, DARPA) Our enduring capabilities include: Identifying capability gaps, developing requirements, and generating solutions. PEO USC, through affiliated program offices, designs, procures, and builds the Navy's small manned and unmanned surface and undersea systems delivering the capabilities needed to support a range of fleet operations in the at the best cost-efficient value.
Nail Technician OneSpaWorld Holdings LimitedNail TechnicianMaui, HIThoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual. A nail technician must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.
Facility Maintenance Technician U-HaulFacility Maintenance TechnicianHonolulu, HI$24–$26 / hourPhysical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools and moving a minimum of 50 lbs assisted or unassisted. In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
NewPharmacy Technician Overnight CVS HealthPharmacy Technician OvernightHonolulu, HawaiiSuccess for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines.
Certified Field Performance Technician (Talent Pool, Future Evergreen) Sunrun Inc.Certified Field Performance Technician (Talent Pool, Future Evergreen)Maui, HI$31.94–$42.59 / hourRegularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed. Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
Certified Field Performance Technician Sunrun Inc.Certified Field Performance TechnicianHonolulu, HI$46.61–$62.15 / hourRegularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed. Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
Pharmacy Technician Albertsons Companies IncPharmacy TechnicianLihue, HILocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
Automotive Service Technician Ken Garff Automotive, LLCAutomotive Service TechnicianLihue, HI$37,000–$90,000 / yearAloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for an Automotive Service Technician that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. Do regular rewards and recognition for performance and tenure, predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and just being treated RIGHT sound right to you?
Facilities Maintenance Technician NANIQ GLOBAL LOGISTICS, LLCFacilities Maintenance TechnicianHonolulu, HI$24–$30 / hourPhysical Requirements: The work requires routine walking, standing, bending, and performing physical labor throughout the shift - both indoors and outdoors in varying weather conditions. This role performs routine inspections, preventative maintenance, and repairs across building systems including HVAC, plumbing, electrical, and structural components.
Automotive Maintenance Technician BridgestoneAutomotive Maintenance TechnicianKailua, HawaiiWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.
Maintenance Technician III Marriott Vacations Worldwide CorpMaintenance Technician IIILahaina, HITroubleshoot HVAC equipment, HVAC control circuits, commercial kitchen equipment (refrigeration), line voltage circuits, control circuits, hot water heaters/boilers, AV equipment, air compressor operation, energy management systems, and advanced icemaker and appliance repair. At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
Solar & BESS Technician I AES Clean EnergySolar & BESS Technician IHawaiiAES has been ranked #1 by BloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for millions of people worldwide. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
*Rehabilitation Technician - (In-Patient (Full/Part-Time, Call-In) Rehabilitation Hospital of the Pacific*Rehabilitation Technician - (In-Patient (Full/Part-Time, Call-In)Honolulu, HI$17.78–$26.67 / hourThese services include performing patient activities such as obtaining vital signs and weights, scheduling, prepares areas and assists therapist, assembling distributing, cleans and maintains equipment for both inpatient and outpatient therapy needs as directed by Therapy Leadership, in accordance with established policies and procedures of the hospital with a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Skills/Experience: One (1) year of applicable work experience in nursing or allied health such as in OT, PT, Speech, Kinesiology, Personal Training, Medical Assistant, etc; or completion of at least one (1) year of clinical rotations/affiliations in a nursing or allied health program or personal trainer certification program; or completion of two (2) years of college, majoring in health services, rehabilitation services or related field.
Rehabilitation Technician (Call-In) Rehabilitation Hospital of the PacificRehabilitation Technician (Call-In)Honolulu, HI$17.78–$26.67 / hourThese services include performing patient activities such as obtaining vital signs and weights, scheduling, prepares areas and assists therapist, assembling distributing, cleans and maintains equipment for both inpatient and outpatient therapy needs as directed by Therapy Leadership, in accordance with established policies and procedures of the hospital with a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Skills/Experience: One (1) year of applicable work experience in nursing or allied health such as in OT, PT, Speech, Kinesiology, Personal Training, Medical Assistant, etc; or completion of at least one (1) year of clinical rotations/affiliations in a nursing or allied health program or personal trainer certification program; or completion of two (2) years of college, majoring in health services, rehabilitation services or related field.
*REHABILITATION TECHNICIAN - (In-patient (Full/Part-Time, Call-In) REHAB Hospital of the Pacific*REHABILITATION TECHNICIAN - (In-patient (Full/Part-Time, Call-In)Honolulu, Hawaii$17.78–$26.67 / hourThese services include performing patient activities such as obtaining vital signs and weights, scheduling, prepares areas and assists therapist, assembling distributing, cleans and maintains equipment for both inpatient and outpatient therapy needs as directed by Therapy Leadership, in accordance with established policies and procedures of the hospital with a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Skills/Experience: One (1) year of applicable work experience in nursing or allied health such as in OT, PT, Speech, Kinesiology, Personal Training, Medical Assistant, etc; or completion of at least one (1) year of clinical rotations/affiliations in a nursing or allied health program or personal trainer certification program; or completion of two (2) years of college, majoring in health services, rehabilitation services or related field.
Rehabilitation Technician (Call-In) REHAB Hospital of the PacificRehabilitation Technician (Call-In)Honolulu, HawaiiThese services include performing patient activities such as obtaining vital signs and weights, scheduling, prepares areas and assists therapist, assembling distributing, cleans and maintains equipment for both inpatient and outpatient therapy needs as directed by Therapy Leadership, in accordance with established policies and procedures of the hospital with a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Skills/Experience: One (1) year of applicable work experience in nursing or allied health such as in OT, PT, Speech, Kinesiology, Personal Training, Medical Assistant, etc; or completion of at least one (1) year of clinical rotations/affiliations in a nursing or allied health program or personal trainer certification program; or completion of two (2) years of college, majoring in health services, rehabilitation services or related field.
HVAC Technician Rockstar RecruitingHVAC TechnicianHonolulu, HawaiiPerform scheduled preventive maintenance on a wide range of HVAC systems: chillers, boilers, RTUs, exhaust fans, air handlers, and thermostats. We're on the hunt for a Rockstar HVAC Service Technician ready to bring their expertise to one of the most beautiful places on Earth—Honolulu and the greater Oahu area.
BAS Controls Technician ControlsJobsBAS Controls TechnicianHonolulu, HawaiiThis is an excellent opportunity for a controls professional who enjoys field work, complex mechanical systems, and supporting facilities with high reliability and energy performance requirements unique to island operations. A leading Building Automation & HVAC controls provider is seeking an experienced BAS Controls Technician to support projects across Honolulu and the surrounding islands.
Maintenance Technician Hawaiian Building MaintenanceMaintenance TechnicianHonolulu, HawaiiPhysical requirements: The applicant should be capable of standing, walking, bending, reaching (including overhead), grasping objects, kneeling, crawling, squatting, climbing, stooping, stretching, pressing, pushing, pulling, carrying, and lifting heavy objects at least 25 pounds - 75 pounds). We currently perform janitorial building services, mechanical engineering, HVAC and maintenance services for numerous commercial, retail and residential properties on Oahu, Kauai, Maui and the Big Island.
Electrical Technician 4 National Optical Astronomy ObservatoryElectrical Technician 4Hilo, HI$77,377.10–$90,142.30 / yearNOIRLab is a Federally Funded Research and Development Center (FFRDC) which operates as a matrix organization, providing services across a range of programs: Gemini, Rubin, MSO (CTIO and KPNO), and CSDC; with facilities in three geographic locations: Arizona, Chile and Hawai'i. Operate equipment as necessary, maintaining written and/or electronic records, maintain tools, maintain clean and organized shared spaces and common areas, and provide general assistance to other staff members as required or requested.
Experienced Auto Glass Technician Safelite Group, Inc.Experienced Auto Glass TechnicianHonolulu, HI$26.50–$35.25 / hourProficiently operate Safelite's tools and technologies, including: True Seal, Ezi-Wire, Glass Table System (GTS), chemicals (as required bv the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology. At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.
Auto Glass Installation Technician Trainee Safelite Group, Inc.Auto Glass Installation Technician TraineeHonolulu, HIStudy and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Observing and assisting in installing and repairing auto glass.
Technical Services Technician I Sonic Healthcare USATechnical Services Technician IAiea, HI$22–$25 / hourBasic knowledge of desktops, servers, printers, terminal servers, Xerox Document Management, Telecommunication, telecommunications systems, fax servers, and network devices and ability to identify problems and fixes. Performs limited repairs to hardware, Performs limited repairs to hardware, including hard drive, power supply and motherboard replacements, as well as addressing other simple, miscellaneous issues.
Nail Technician SH HotelsNail TechnicianPrinceville, HIThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. We're currently searching for an outgoing, inspiring Nail Technician whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Casual Nail Technician SH HotelsCasual Nail TechnicianPrinceville, HIThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. We're currently searching for an outgoing, inspiring Nail Technician whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Nail Technician Highgate Hotels LPNail TechnicianLahaina, HIHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Lead Nail Technician Highgate Hotels LPLead Nail TechnicianLahaina, HIHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Automotive Key Technician Car Keys ExpressAutomotive Key TechnicianKailua, HawaiiCKE is the world’s first online retailer of automotive keys and remotes as well as the largest single-vendor solution for replacement keys and automotive reconditioning. This role requires daily cold and warm outreach to dealership staff, UCMs, and sales managers — reserved or avoidant personalities will find it difficult to succeed.
Habilitation Technician Bayada Home Health Care, Inc.Habilitation TechnicianKahului, HISupport clients in developing their independence and achieving their goals (e.g., budgeting, socializing, shopping, using public transportation, exercise). The meaningful work of Companions and Buddies foster an environment where people with disabilities can thrive as valued members of their communities.
Tower Technician III MasTec IncTower Technician IIIKapolei, HIMasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers #HotJobs. Responsibilities As a Tower Technician III, you are responsible for installing, maintaining, and operating wired, wireless, fiber optic, and microwave telecommunications equipment and systems.
Field Service Technician II Toshiba America Business Solutions CareersField Service Technician IIHonolulu, Hawaii$24–$28 / hour3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best.
Tower Technician II MasTec IncTower Technician IIKapolei, Hawaii$24–$28 / hourFull timeMasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareer #HotJobs . Responsibilities: As a Tower Technician II , you are responsible for installing, maintaining, and operating wired, wireless, fiber optic, and microwave telecommunications equipment and systems .
Fire Detection Service Technician Johnson Controls International PlcFire Detection Service TechnicianHonolulu, HI$21.01–$27.32 / hourDiagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Fire Detection Systems Technician Johnson Controls International PlcFire Detection Systems TechnicianHonolulu, HI$26.54–$36.49 / hourDiagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Maintenance Technician Combattimento Gym, LLC (doing business as UFC Gym)Maintenance TechnicianKailua, HIForged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. Equipment Management: Build and maintain an accurate history file on all fitness, facility, and specialized martial arts equipment to track longevity and repair cycles.
Auto Body Technician (Ceramic Coating Installer) Mach10Auto Body Technician (Ceramic Coating Installer)Honolulu, HawaiiMinimum 1+ Years Auto Body Experience - Paint Correction & Ceramic Coating Experience Preferred: Hands-on experience with paint correction techniques and ceramic coating applications strongly preferred. Industry-Leading Tips – Our skilled installers average over $500 per week in tips, with top performers earning significantly more.
Junior HVACR Technician Siemens AGJunior HVACR TechnicianHI$65,790–$85,000 / yearExperience level Early Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Honolulu - Hawaii - United States of America Waikiki - Hawaii - United States of America Siemens is seeking a qualified candidate for a permanent position to provide preventative maintenance on HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) work in support of a long term and progressive government customer in Honolulu Hawaii. Preferred Knowledge/Skills, Education, and Experience:•Associate's degree from a two-year college or technical school is highly preferred•Experience and training in the basics of either in technical school or certifications received during training classes from industry vendors is preferred•Working knowledge of boiler and Chiller systems a plus•Soldering skills a plus.•HVAC
Maintenance Technician Par Pacific Holdings IncMaintenance TechnicianKapolei, HI$53,226–$79,839 / yearDemonstrate mechanical skills in troubleshooting, repair and replacement across multiple areas, including but not limited to; fuel dispensers and equipment, construction, electrical, plumbing, HVAC, food service equipment, and point-of-sale equipment. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations.
Automotive Service Technician Kuhio FordAutomotive Service TechnicianLihue, HawaiiKuhio Ford has proudly served the Lihue community and surrounding areas with a commitment to quality service, customer satisfaction, and island hospitality. As part of the Kuhio Auto Group, we offer a supportive, locally rooted environment where employees can grow their careers while making a real impact.
Maintenance Technician UFC GymMaintenance TechnicianMililani, HawaiiForged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. Equipment Management: Build and maintain an accurate history file on all fitness, facility, and specialized martial arts equipment to track longevity and repair cycles.
Sr. Field Performance Technician Sunrun Inc.Sr. Field Performance TechnicianHonolulu, HI$29.05–$48.41 / hourRegularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed. Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
Field Service Diesel Technician Cummins IncField Service Diesel TechnicianKapolei, HICummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Job Summary: Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
Mechatronics & Robotics Technician Cushman & WakefieldMechatronics & Robotics TechnicianHonolulu, HawaiiIn addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
Sr. Field Performance Technician (Talent Pool, Future) Sunrun Inc.Sr. Field Performance Technician (Talent Pool, Future)Honolulu, HI$28.20–$37.60 / hourRegularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed. Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
NewElectrical and Instrument Technician Reworld ProjectsElectrical and Instrument TechnicianKapolei, Hawaii$39.86–$53.08 / hourAs an Electrical and Instrumentation Technician , you will work safely to maintain, diagnose, and repair various types of power plant equipment, this includes maintenance related to: boilers and its associated electrical and control equipment, repair and operation of field controllers, instrumentation, motor control centers and other power plant electrical equipment ranging from 120V to 13.8kv, and AC switchgear. Trouble shoot, assess, inspect, adjust, and make repairs as needed to the Continuous Emissions Motoring System (CEMS) as well as all facility flow, pressure, temperature, and level instrumentation, which includes but is not limited to, transmitter flow devices, level controls, temperature measurement, and flue gas analysis equipment.
NewIndustrial Maintenance Technician AlscoIndustrial Maintenance TechnicianHonolulu, HawaiiTypical Physical Activity: - Standing, sitting, walking, bending, stooping, reaching, twisting, kneeling, working in confined areas, reaching overhead, driving a forklift, grasping, moving equipment, pushing, pulling, moving loaded carts weighing up to 500 lbs, lifting and carrying up to 100 lbs, reading, writing, speaking, hearing. Typical Environmental Conditions: - Inside and outside areas of a typical industrial laundry facility, which includes working with and around large machinery, variations in temperature, noise, odors, humidity, lint and dust, in general offices or on outside grounds.
Data Processing User Support Technician I, II - Palisades Elementary Hawaii State Department of EducationData Processing User Support Technician I, II - Palisades ElementaryHonolulu, HI$3,900–$4,221Experience Requirements: General ExperienceSpecialized ExperienceTotal ExperienceData Processing User Supp Tech I1 year2 years3 yearsData Processing User Supp Tech II2 years 2 years4 years For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and demonstrated the ability to interact directly with people and speak to and provide technical instructions or information to groups of people. Of the required two years of work experience, at least one year must have involved providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e. user error, printer error, system/network error) and resolving them based on previous experience, by consulting manuals, consulting with and/or referring problems to vendors or higher-level data processing personnel.