Huntsville, AL30+ days ago
Lead and facilitate root cause analysis investigations for complex technical issues, product failures, process deviations, and quality incidents • Collect and analyze relevant data from various sources, including product data, test results, customer feedback, and system logs • Conduct detailed failure analysis investigations on software product observations • Collaborate with cross-functional teams, including SW product management, SW developers, system architects, test engineers, system administrators, lab integrators, and other stakeholders, to gather information and develop comprehensive solutions • Document findings and present conclusions and recommended corrective and preventive actions to stakeholders and management • Develop and implement effective solutions to prevent product defect or process issues from recurring • Identify systemic issues and opportunities for improvement across processes and SW products based on recurring root causes • Provide training and coaching on RCA methodologies and problem-solving techniques to other team members. • Bachelor's degree with 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience • Proven experience and in-depth knowledge of C++, java or Python • Excellent hardware and software debugging skills (Hands-on and Remote) • Basic skills with version control tools such as Git • Excellent analytical and problem-solving skills with the ability to interpret complex data, diagnose configuration errors, and identify causal relationships • Good verbal and written communication skills • Must be a US citizen possess and maintain an Active secret clearance • Full time onsite support • Candidate MUST be a resident of the North Alabama area.