Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Account Manager Customer Service ManufacturingAccount Manager Customer ServiceCumberland, Rhode IslandLifecycle Tracking: Proactively monitor where products are in the production/shipping life cycle and provide real-time updates to clients. We are looking for a high-energy, detail-oriented Account Manager to join our local team in a fast-paced, 100% on-site role.
NewCustomer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)Cranston, RI$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerFramingham, MATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Service Account Manager Eaton Corporation PlcCustomer Service Account ManagerRI$69,000–$101,000 / yearQualifications: Required (Basic) Qualifications: Bachelors degree from an accredited institution with a minimum of two (2) years experience in customer service, sales, or other related field OR High School Diploma/GED from an accredited institution with a minimum of four (4) experience in customer service, sales, or other related field. The Customer Account Manager will be the primary point of contact for assigned customershelping ensure orders and contractual requirements are met while delivering a consistently strong customer experience.
NewCustomer Service Cash Office Manager Roche Bros SupermarketsCustomer Service Cash Office ManagerWellesley, MA$21.70–$28.20 / hourControl and maintain all cash handling procedures, including all media, to prevent losses such as bank deposits (preparing and verifying), change orders (order and verify), pick-ups and loans at the registers, balancing (register and office), and returned checks (redeposit, follow-up on collection).7. Machines, tools, and equipment utilized: Safe, alarm systems, scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, lottery machine, phones/paging system, store computer system, bagging supplies, approved cleaning supplies.
FT-Customer-Service-Manager-Trainee-(H) Hannaford Bros. Co LLCFT-Customer-Service-Manager-Trainee-(H)Chelmsford, MACategory/Area of Expertise: Retail Operations Job Requisition: 506339 Address: USA-MA-Chelmsford-66, 2 Drum Hill Rd Store Code: Store 08191 Management (2756431) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roo.
Automotive Service witer-Service Advisor- Service Manager position Mass Diesel PerformanceAutomotive Service witer-Service Advisor- Service Manager positionBellingham, MA$20–$60 / hourDaily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations.
Customer Experience Manager Five BelowCustomer Experience ManagerSturbridge, MassachusettsAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewCustomer Experience Manager - 8336 N Providence Five Below IncCustomer Experience Manager - 8336 N ProvidenceNorth Providence, RIAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Service Supervisor LenzeCustomer Service SupervisorUxbridge, MA$73,000–$85,000 / yearThis individual partners closely with Sales, Inside Sales, Operations, and other cross-functional teams to deliver a seamless customer experience, resolve issues timely, and continuously improve processes that support operational efficiency and customer satisfaction. About us: Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source.
Service Manager GpacService ManagerProvidence, RI135000–160000As the HVAC Service Manager, you'll oversee the day-to-day operations of the service department, ensuring technicians are supported, customers are taken care of, and the department continues to operate efficiently and profitably. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
NewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerFitchburg, MA$18.50–$19.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Success Manager III F5 IncCustomer Success Manager IIIRI$88,000–$132,000 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Sr, Manager Customer Success Genesys Cloud Services IncSr, Manager Customer SuccessMassachusetts, MA$130,500–$229,500 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. At Genesys, we help organizations deliver empathetic, AI powered customer experiences at global scale, and this role ensures customers fully realize that value across their lifecycle.
NewOperations Service Manager Burlington StoresOperations Service ManagerNatick, MassachusettsYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
AutomotiveLight duty gas and diesel shop looking for a service advisor and Service Manager Needed Mass Diesel PerformanceAutomotiveLight duty gas and diesel shop looking for a service advisor and Service Manager NeededFramingham, MA$20–$60 / hourDaily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations.
NewAutomotive gas and diesel shop service advisor and Service Manager Needed Mass Diesel PerformanceAutomotive gas and diesel shop service advisor and Service Manager NeededWebster, MA$20–$60 / hourDaily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations.
Customer Success Manager (East Coast Remote) Motorola Solutions IncCustomer Success Manager (East Coast Remote)MARemote$120,000–$135,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
NewCustomer Accounts Manager Aaron's IncCustomer Accounts ManagerFitchburg, MA$18.50–$19.50 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Manager, Customer Operations Integer Holdings CorpManager, Customer OperationsHudson, MA$95,700–$140,360 / yearThis position will work directly with "factory direct" customers to support their quoting, order entry, and general service needs, while assisting in the support of the Customer Success Enterprise accounts to enhance their overall Customer Experience with Integer and help drive long term relationships with Integer Enterprise customers. Develops innovative solutions and fosters customer relationships by working directly with Factory Direct customers and partnering with Sales and/or Customer Success Enterprise for Corporate, Strategic and Multi-Site customers.
Customer Success Manager Definitive Health CareCustomer Success ManagerFramingham, MA$65,000–$110,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".
NewLawyer-Customer Success Manager Large Law Accounts (Legal Tech) LexisNexisLawyer-Customer Success Manager Large Law Accounts (Legal Tech)MassachusettsThis role helps large law firms integrate LexisNexis drafting, research, analytics, and AI-powered workflow solutions into daily practice, ensuring customers not only adopt the platform but realize measurable business outcomes from it. The Attorney-Large Law Customer Success Manager is a strategic, consultative individual contributor responsible for driving customer value, workflow transformation, adoption, retention, and usage growth across a portfolio of large law firm customers.
Senior Customer Success Manager GenesysSenior Customer Success ManagerMassachusetts, MA$104,000–$183,000 / yearThis role is designed for someone who thrives at the intersection of strategy, data, and execution, owning key initiatives that influence how Customer Success operates at scale while maintaining direct engagement with a focused set of customers. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Manager, Customer Operations IntegerManager, Customer OperationsHudson, MA$95,700–$140,360 / yearThis position will work directly with "factory direct" customers to support their quoting, order entry, and general service needs, while assisting in the support of the Customer Success Enterprise accounts to enhance their overall Customer Experience with Integer and help drive long term relationships with Integer Enterprise customers. Develops innovative solutions and fosters customer relationships by working directly with Factory Direct customers and partnering with Sales and/or Customer Success Enterprise for Corporate, Strategic and Multi-Site customers.
Food Service Assistant Manager Nouria EnergyFood Service Assistant ManagerMilford, MAResponsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, full-service and drive up. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerProvidence, RIA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Manager, Service Center - TForce Freight TForce Freight IncManager, Service Center - TForce FreightLincoln, RICompares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.
Enterprise Customer Success Manager MSC Industrial Direct Co IncEnterprise Customer Success ManagerProvidence, RI$62,416–$98,082 / yearThrough data-driven analysis, risk management, and cross-functional collaboration, the Customer Success Manager ensures accounts deliver sustainable profitability and ROI while uncovering opportunities for optimization, upselling, and long-term business expansion. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
NewAutomotive Assistant & Service Managers Mavis Tire SupplyAutomotive Assistant & Service ManagersScituate, RIFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Customer Success Manager Microsoft (German Speaker) Arrow Electronics Inc,Customer Success Manager Microsoft (German Speaker)Casablanca, MAJob Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees across 58 countries, with revenue of over $29 billion), provides IT professionals (service providers, software vendors, and system integrators) with comprehensive technology solutions, along with training and services, in five main segments: servers, storage, and virtualization, networking and security, infrastructure software, and cloud solutions. In this role, you support the Microsoft / Cloud Inside Sales team both operationally and administratively with a focus on the ArrowSphere platform.
Senior Customer Marketing & Enablement Manager (Intellectual Property) ClarivateSenior Customer Marketing & Enablement Manager (Intellectual Property)MassachusettsRemote2+ years of experience in professional storytelling and writing, creating high-impact thought leadership and customer content (white papers, case studies, POVs). As part of the broader marketing organization, we collaborate closely with industry, demand, and field marketing colleagues to deliver compelling narratives that support solution selling.
Maintenance Supervisor (Service Manager) Peabody PropertiesMaintenance Supervisor (Service Manager)Framingham, MassachusettsPrior experience in the facilities maintenance field; On-call coverage for emergencies after hours, weekends and holidays; Skilled in routine apartment maintenance, as well as handling administrative tasks and paperwork related to vendors/contractors; Ability to respond and remedy maintenance issues in a timely manner. Prior experience in the facilities maintenance field with a minimum of 5 year’s related job and supervisory experience with basic carpentry, electrical, plumbing and overseeing capital improvement projects.
Manager, Biomedical Services Compass Group North AmericaManager, Biomedical ServicesFramingham, MA$85,000–$95,000 / yearIntelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors.
Client Service Manager GallagherClient Service ManagerWestborough, MassachusettsFull timeHow you'll make an impact : The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Regional Service Manager Peak TechnologiesRegional Service ManagerLittleton, MassachusettsRemoteFor over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. KEY ACCOUNTABILITIES: Manage, coach, and develop a team of approximately 10-15 geographically dispersed Customer Service Engineers while coordinating third-party service resources as required to meet customer and business needs.
Regional Services Manager Peak TechnologiesRegional Services ManagerLittleton, MassachusettsRemoteKEY ACCOUNTABILITIES: Manage, coach, and develop a team of approximately 10-15 geographically dispersed Customer Service Engineers while coordinating third-party service resources as required to meet customer and business needs. SUPERVISION: Role involves management of approximately 10-15 direct reports, including geographically dispersed Customer Service Engineers and coordination of third-party service resources as needed.
Customer Service Manufacturing $25.00- $32.00 Ultimate Staffing ServicesCustomer Service Manufacturing $25.00- $32.00Hopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
Customer Service Account Representative Manufacturing Ultimate Staffing ServicesCustomer Service Account Representative ManufacturingHopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
NewManager of Property Services and Small Projects - Holden, MA Michael Page InternationalManager of Property Services and Small Projects - Holden, MAHolden, Massachusetts$120,000–$140,000 / yearFull timeManager Of Property Services & Small ProjectsThe Manager of Property Services & Small Projects will:Lead and direct the property services and small projects division. A successful Manager of Property Services & Small Projects should have:10+ years of residential construction, maintenance, or property services experience.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessProvidence, RIThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Environmental Services Department Manager Healthcare Services Group IncEnvironmental Services Department ManagerWESTFORD, MAJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.
Automotive Service Manager Franklin FordAutomotive Service ManagerFranklin, Massachusetts$100,000–$150,000 / weekFranklin Ford is a trusted automotive dealership located in Franklin, MA, dedicated to providing exceptional vehicle sales and service experiences. Franklin Ford is seeking an experienced Automotive Service Manager to lead and oversee our service department operations in Franklin, MA!
Manager of Configuration Services (44064) Neighborhood Health Plan of Rhode IslandManager of Configuration Services (44064)Smithfield, RIMust be a strategic thinker working independently with strong analytical skills, work ethic, attention to detail and the ability to perform and/or critique quantitative analyses, regulatory assessments, and operational plans. Work closely with Manager of Business Solutions, Project Managers, the Production Support Manager to ensure compliance to the System Development Life Cycle (SDLC) and the change approval process.
NewLoan Services Assistant Manager, Full-Time, Hybrid Marlboro MA First Technology Federal Credit UnionLoan Services Assistant Manager, Full-Time, Hybrid Marlboro MAMarlborough, MA$78,830–$88,800 / yearFull timeCoaches, develops, and motivates and supervises Team Leaders, sets performance goals and provides timely feedback through Call Monitoring, one on one meetings, team meetings, department meetings and employee performance evaluations. Under the direction of the Loan Services Manager, the Assistant Manager will oversee the daily operations of the department and supports the strategic direction of the Loan Services Department.
Customer Success Manager Definitive Healthcare, USCustomer Success ManagerFramingham, MA$65,000–$123,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
Enterprise Infrastructure Service Manager Amica Mutual Insurance CompanyEnterprise Infrastructure Service ManagerLincoln, RI$133,173–$183,113 / yearDeep and broad understanding/experience with hyperconverged infrastructure (HCI), virtualization (VMWare VCF and/or Nutanix), LDAP (Active directory and Entra), certificate management (Venafi), server operating systems (Windows, Linux, containerization), public cloud providers (AWS and Azure), logging/monitoring platforms (Splunk and LogicMonitor) automation/orchestration platforms (Intune, Ansible, SCCM) and services (DNS/DHCP/File Server). Position Summary: Our Lincoln RI office is seeking an Enterprise Infrastructure Service Manager who will be accountable for the service provided by the Enterprise Infrastructure Team, including the short and long-term technical strategy for the service and operational readiness.
Office Services Manager AA2ITOffice Services ManagerWestford, MA$40–$42 / hourOversee all aspects of site operations relevant to the location, including Reception, Security, Business Continuity, Emergency Response Planning, Environmental Health and Safety programs, Ergonomics, Green Initiatives, Sustainability, Food Services, Supplies, Record Retention, Asset Management, Recycling, Satisfaction Surveys, Transport Services, and related activities. You'll work with the client Site Leaders, Finance, and other departments to address business needs, collaborating with the client's Real Estate Site Services (RESS) Regional Lead and Subject Matter Experts to enhance employee engagement, satisfaction, and service efficiency.
Patient Services Manager 2 Sodexo SAPatient Services Manager 2WORCESTER, MA$70,000–$75,000 / yearYou'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.