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Cross-Functional Leadership: Strong ability to work across teams and influence without direct authority, partnering effectively with Site Directors, Operations, Business Development, and clinical leaders to align family demand, service capacity, and enrollment priorities. Systems & Technology Ownership: Demonstrated success hands-on managing and optimizing CRM and customer communication systems—ideally Zoho CRM, Zoho Bookings, RingCentral, or comparable platforms—including workflow configuration, automation, data quality, reporting, troubleshooting, and team adoption.

YEAR

MeBe

Manager - Family Intake and Enrollment

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The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Process guest check-ins, confirm reservations, assign rooms, and issue room keys.

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