Track onboarding progress, adoption milestones, and renewal timelines Process & Tool Support: Document and help improve operational processes and workflows Support GTM tools and platforms (e.g., CRM, CPQ, Activity Software, Enablement systems, etc.) Assist with testing system updates and process improvements Cross-Functional Coordination: Serve as the operational liaison between GTM-facing teams and internal ops, including fielding requests, supporting escalations, and developing training documentation for process changes Help gather information and documentation for leadership reviews and escalations What We're Looking For 1+ years in operations or analytics. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers: Serve Others: Nurturing growth to help others succeed Grit: Taking ownership and never giving up on what matters most Create the Future: Innovating to disrupt the status quo Why join us?