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General Responsibilities: Provides proactive, high level of customer service to Terracon employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software. Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requestsMaintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.

Terracon

IT Service Desk Support Staff I

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Minimum 10 years of combination of experience in any of the following financial categories: Strategic Finance, P&L Ownership, Finance Business Partner, Finance Operations, Corporate Finance, or Financial Planning & Analysis (FP&A) such as annual budgeting, forecasting, performing revenue and expense analysis, management reporting. Performs economic research and studies in the areas of rates of return, depreciation, working capital requirements, investment opportunities, investment performance and impact of governmental requirements.

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IT Service Desk Support Staff I Terracon

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