How you will contribute: You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills You will assist donors with appointments; create or pull donor record files You will provide customer service to donors (external) and fellow employees (internal) You will maintain orderly filing system, purging records You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.