Essential Job Functions: Responsible for the administration and coordination of multiple medical, dental, vision, life, disability, retirement, FSA, HSA/HRA, ancillary, and supplemental plans; Point of contact for client, employees, and outside vendors on all benefit related inquiries; Coordinate with outside agencies regarding implementation, open enrollment, updated plan information, requested reports; Research and resolve discrepancies regarding client and employee benefit plans; Work effectively to make sure the plans run smoothly; Set up and maintain client plans, electronic benefits enrollment, and employee deductions to ensure accuracy for payroll processing; Assist clients and employees with questions regarding employee elections, deductions, plan docs, new hire benefits, annual renewal, and other benefit plan related items; Review and reconcile plan data to ensure accuracy, assist clients with reporting requirements and plan audits; Manage carrier, vendor, and outside agency relationships; Provide professional and timely customer service support to internal and external customers; Process all new-hires, terminations, and employee changes to vendors in a timely manner; Work closely with client and vendors to update plans as needed to ensure accurate carrier feeds; Coordinate benefit plan setup, employee deductions and compliance reporting issues with Information Systems, Human Resources, Payroll and Tax Compliance; Gather employee data and oversee the processing of monthly billings and reconciliation, make necessary adjustments to ensure accurate pricing/billing; Ensure compliance with all federal and state legal requirements for qualified plans including plan documents, summary plan descriptions, policy manuals, testing, audits, and government filings; Work/communicate with other departments to keep the client satisfied. Knowledge Skills & Abilities: 3 to 5 years’ related benefits or employee benefit administration experience required; Bachelor’s degree recommended; Excellent communication and organization skills are required; Proven ability to work effectively in a team environment with associates; Capable of effective planning and priority setting; Ability to manage several complex projects simultaneously while working under pressure to meet deadlines; Strong analytical skills and a thorough knowledge of benefits administration; Knowledge of benefit contract language; Proficient reading, writing, grammar, and mathematics skills; Computer proficiency and technical aptitude with ability to utilize Word, Excel, internal databases; Proficient interpersonal relations and communicative skills; Ability to maintain confidential information; An extreme attention to detail; Valid driver’s license.