Knowledge, skills, and abilities (required): + Proven experience coaching improvement teams with measurable impact + Strong background in QI principles (HRO, Quality & Safety, RCA) and PI principles (Lean, IHI Model for Improvement, PDSA, Six Sigma) + Experience in healthcare settings and familiarity with clinical improvement cultures + Project Management Skills + Coaching and facilitating teams + Dynamic Classroom instructor + Root cause analysis \ Preferred Qualifications: + Education- Master's Degree in nursing, public health, healthcare administration, organizational development, industrial engineering, education, or a related field + Experience - 10 years of documented progression in QI/PI teaching, coaching, mentoring, facilitating Knowledge, skills, and ability requirements (preferred): + MS Visio or other process mapping tools + Data visualization + Instructional Design + Humble Inquiry PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. Actively coach frontline teams and leaders where care is delivered on units, in huddles, and during improvement work, providing real-time guidance and support; specifically support other members of the Office of Quality team in their roles as improvement team facilitators and outcome owners 2. Offer on-demand expertise in the science of improvement 3. Mentor socratically with the goal of developing critical scientific thinking alongside problem solving to produce desired outcomes 4. Provide on-demand analysis of progress of QI teams; identify and help fill gaps in knowledge and skills of QI team leaders and members .