Customer Service Representative George Washington TomaCustomer Service RepresentativeEast Weymouth, MassachusettsWe are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader’s Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. About Us: George Washington Toma has built a trusted reputation in the East Weymouth, MA community by delivering exceptional service and quality that customers rely on time and time again.
Customer Service Representative RADIO FREQUENCY COMPANY INCCustomer Service RepresentativeMILLIS, MAFull timeRadio Frequency Company is system manufacturer and we are looking for a customer service representative who will be able to grasp customer management procedures and assist our customer base with service and replacement part orders. Experience and a working knowledge of manufacturing operations a definite plus.
Front Desk Representative Salib Fanikos Dental CareFront Desk RepresentativeNeedham, MAPart timeThe ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information.
Customer Service Representative LeMaitreCustomer Service RepresentativeBurlington, Massachusetts$25–$27 / hourFull timeFirst line representative responsible for handling inbound/outbound call inquiries, processing transactions, and facilitating answers to a range of inquiries. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
Patient Experience Representative I- Cardiology Clinic Boston Children's HospitalPatient Experience Representative I- Cardiology ClinicBoston, MA$19.83–$29.49 / hourWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative I - Neurology (Waltham) Boston Children's HospitalPatient Experience Representative I - Neurology (Waltham)Waltham, MA$19.83–$29.49 / hourPosition Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative - Adolescent Medicine Boston Children's HospitalPatient Experience Representative - Adolescent MedicineBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Travel Customer Representative Next Stops travelTravel Customer RepresentativeBoston, MassachusettsStay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.
Virtual Sales Representative (Remote) SatoVirtual Sales Representative (Remote)Boston, MassachusettsRemoteWe're seeking driven and self-motivated individuals to join our team as Virtual Sales Representative! Comprehensive training on our products/services, sales techniques, and virtual communication tools.
Community Liaision/Marketing Representative Nurta HHC staffingCommunity Liaision/Marketing RepresentativeLynn, MassachusettsThe Community Liaison represents the company in a positive light, maintaining favorable relationships with hospitals, local physicians, and other community referral sources including senior centers, adult day cares, senior living communities, assisted living homes, veteran organizations, etc. Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre-and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting them to admissions.
Travel Customer Representative True Adventure TravelTravel Customer RepresentativeBoston, MassachusettsStay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.
Fully Remote Direct Sales Representatives SatoFully Remote Direct Sales RepresentativesBoston, MassachusettsRemoteWe're seeking driven and self-motivated individuals to join our team as Direct Sales Representatives! Comprehensive training on our products/services, sales techniques, and virtual communication tools.
Patient Access Representative II - Per Diem Monday - Friday (Days) Boston Medical CenterPatient Access Representative II - Per Diem Monday - Friday (Days)Brighton, MA$17.79–$25 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Performs a wide variety of patient-facing duties to ensure excellent patient experience including but not limited to: appointment scheduling, registration, co-pay collection, visit management, collection of compliance and regulatory documents (written consent, ABN, etc.). Collaborates with Contact Center Team to manage patient calls including: routing calls to the appropriate resource, making follow up outgoing calls to patients and responding to patient inquiries.
Sales Development Representative Starburst Data IncSales Development RepresentativeBoston, MA$50,000–$60,000 / yearNimbly interact with potential customers through various points of contact including attending in person meetings, trainings, and trade shows with confidence and ease. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation.
Loan Processing Representative PeoplesBankLoan Processing RepresentativeHolyoke, MAThis position is responsible for reviewing and analyzing loan files for completeness, accuracy, and qualification; gathering and ordering required documentation; preparing disclosures; coordinating with borrowers, loan originators, underwriters, attorneys, and other third-party stakeholders; and managing a pipeline of loan applications from application through closing. Summary: The Loan Processing Representative plays a critical role in supporting the Bank's lending operations by onboarding new loan applications received through various channels and ensuring a seamless, compliant, and customer-focused experience throughout the loan process.
Customer Care Representative Tier II CMC EnergyCustomer Care Representative Tier IIMassachusettsThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. Meet individual performance metrics consistently, including adherence, number of scheduled appointments, number of completed appointments, QA scores, and appointment cancellation rate. .
Territory Sales Representative Inizio EngageTerritory Sales RepresentativeBoston, MassachusettsThis role is responsible for developing and executing territory business plans, cultivating strategic customer relationships, and driving education and awareness of our client’s portfolio across hospitals, integrated delivery networks (IDNs), academic medical centers, specialty pharmacies, physician offices, outpatient infusion centers, and home infusion providers. This position requires strong territory management skills, the ability to navigate complex healthcare organizations, and a customer-focused approach to identifying opportunities, supporting clinical education, and delivering value to healthcare professionals and key decision-makers.
Client Service Representative w/Animal Experience Vicar Operating dba VCAClient Service Representative w/Animal ExperienceStoughton, MassachusettsAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and helping clients with all their pets needs.
Account Representative II Genuine Parts CompanyAccount Representative IIAuburn, MassachusettsThe Account Representative II is primarily responsible for expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
Motion Automation Intelligence- Account Representative Genuine Parts CompanyMotion Automation Intelligence- Account RepresentativeDanvers, MassachusettsOur expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics, and custom mechatronic systems. MotionAi provides best-in-class engineered systems, products, and services to a variety of industries highlighting a few which include Semiconductor, Pharmaceutical, Life Sciences, Medical, Logistics, Food & Beverage, Packaging, Automotive, and Aerospace.
Inside Sales Representative - SMB DocumoInside Sales Representative - SMBBoston, MARemoteAs a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. In this role, you will manage the full sales cycle, including researching new opportunities and qualifying inbound leads, conducting product demonstrations, negotiating deals, and closing new business.
Business Development Representative Salary.comBusiness Development RepresentativeWaltham, MA$50,000–$53,000 / yearFull timeBachelor's Degree (Sales, Marketing, Business, HR, etc.)0-2 years of sales or business development experienceAble to thrive in a fast-paced, multi-task-oriented environmentWorking knowledge of LinkedIn, Twitter, and other social media toolsExcellent verbal and written communication skillsCapacity to work independently, as well as collaborate with a teamSalary.com Prospecting potential clients by conducting phone, email and social media outreach campaignsIdentifying new company and individual opportunities using sales intelligence toolsDesign and execute territory specific plans with Account Executive sales partnersContinually develop your skills by participating in weekly team meetings and ongoing trainingAbout You.
Front Desk / Customer Service Representative NorwoodFront Desk / Customer Service RepresentativeNorwood, Massachusetts$16–$18 / hourJob Summary : The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School’s member base. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.
Regional Marketing Representative HCC Life Insurance CompanyRegional Marketing RepresentativeMARemoteTokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Position Summary: Under supervision, identifies, develops, and maintains strategic relationships with current and potential producers of profitable business within assigned marketing region.
Patient Service Representative Greater Lawrence Family Health CenterPatient Service RepresentativeMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative (Per Diem) Greater Lawrence Family Health CenterPatient Service Representative (Per Diem)Lawrence, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Customer Support Representative (Part Time) Greater Lawrence Family Health CenterCustomer Support Representative (Part Time)Methuen, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
NewFront Counter Representative AstoundFront Counter RepresentativeArlington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewRetail Sales Representative I AstoundRetail Sales Representative IWatertown, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewCustomer Service Representative AstoundCustomer Service RepresentativeArlington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewDirect Sales Representative AstoundDirect Sales RepresentativeNewton, MA$39,900 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewRetail Telecommunications Sales Representative AstoundRetail Telecommunications Sales RepresentativeArlington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewTraveling Retail Representative SAS Retail ServicesTraveling Retail RepresentativeClinton, MA$17Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
Senior Inside Sales Representative (REMOTE) TalentBurst, Inc.Senior Inside Sales Representative (REMOTE)Waltham, MARemote$60,000–$70,000 / yearClient is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).
Sales Development Representative - Remote in the US SyneraSales Development Representative - Remote in the USBoston, MassachusettsRemoteJoining us as a Sales Development Representative (SDR) in the US, you’ll be the first voice our future customers hear — C-level deciders, engineering leaders, innovation teams, and thought leaders at forward-thinking deep-tech companies. Having just closed our series B, we’re a fast-growing team, and we’re rapidly expanding our Revenue teams in Germany and the United States to support increasing demand from innovative deep-tech companies.
Sales Representative New England Construction GroupSales RepresentativeBoston, MassachusettsRemoteCandidates who work well individually and as a team, for example in athletics, fitness/training, etc, who speak multiple languages, who are great face-to-face and over the phone are all pluses, but not required. Instead of focusing on a long resume with years of experience; we look to hire based off a candidates personality to fit in well with our office culture and work ethic/coachability.
Sales Representative - Commission-only WORKS by Jesse DeBenedictis, LLCSales Representative - Commission-onlyBeverly, MAKey ResponsibilitiesProspect and generate new business through networking, referrals, cold outreach, and local market engagement Meet with homeowners and clients to assess project needs and present service offerings Prepare and present estimates, proposals, and service agreements Communicate project scope, pricing, and financial expectations clearly to clients Collaborate with internal teams to ensure accurate project scoping and client expectations Maintain and grow relationships with past and current clients Track leads, opportunities, and sales activity using CRM tools Meet or exceed agreed-upon sales goals and revenue targets Stay informed on local market trends, pricing, and competitors in residential construction QualificationsMinimum Education & ExperienceHigh school diploma or equivalent required 2+ years of sales experience required (construction, home services, or related industry preferred) Experience with estimating or discussing project costs within construction or similar industries preferred Proven track record of meeting or exceeding sales targets Knowledge, Skills & AbilitiesMathematical Skills: Ability to calculate pricing, margins, and commissions accurately Language Skills: Strong verbal and written communication skills; ability to explain construction scope and pricing clearly to clients Reasoning Ability: Ability to assess client needs, interpret project requirements, and develop appropriate solutions Ability to understand and communicate financial aspects of construction projects (costs, pricing, value) Strong negotiation and closing skills Self-starter with the ability to work independently and manage time effectively Familiarity with CRM systems and basic technology tools Licenses, Certifications, and RegistrationsValid driver's license and reliable transportation required Independent contractor/business registration as required by Massachusetts law CompensationCommission-only structure: 5% commission based on cash received (cash-in) from projects No base salary or guaranteed pay Commissions are processed and paid weekly, based on collected payments Payment terms and full details to be outlined in the independent contractor agreement No employee benefits provided (1099 contractor role) Work Environment & ConditionsCombination of remote work, on-site client visits, and occasional visits to job sites Frequent local travel within Beverly, MA and surrounding areas Contractor is responsible for providing their own phone, computer, and transportation Physical Demands The physical demands described here are representative of those required to perform the essential functions of this role:Work Type: Light work with occasional site visits Sitting: Frequently (2/3 or more of the time) Standing/Walking: Occasionally to frequently (up to 2/3 of the time during site visits) Use of Hands/Fingers: Frequent use for mobile devices, documentation, and computer work Talking/Hearing: Frequent communication with clients and team members Visual Acuity: Ability to review project plans, estimates, and job site conditions Lifting: Occasionally up to 20 pounds (e.g., samples, tools, or materials) Independent Contractor & At-Will Statement This position is classified as an independent contractor (1099) role and does not establish an employer-employee relationship. WORKS by JD LLC is seeking a driven and self-motivated Sales Representative 1099 to support the company's continued growth in residential construction and renovation services.
Employee Benefits Analyst Brown & Brown, INC.Employee Benefits AnalystFramingham, MA$34–$36 / hourPerforms data & financial analytics with oversight, working toward the ownership of monthly financial reports and initial budget underwriting for less complex clients; seeks and documents peer review on all work. The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Employee Benefits Producer Brown & Brown IncEmployee Benefits ProducerDedham, MAThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.
Employee Benefits Account Executive Brown & Brown IncEmployee Benefits Account ExecutiveDedham, MA$90,000–$135,000 / yearThis role leverages technical expertise to retain existing clients, oversees marketing and renewal activities, and partners with the Team Lead to support clients' financial consulting requirements. The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Entry Level Sales Representative AT&TEntry Level Sales RepresentativeProvidence, RI, MAWe provide comprehensive training, so while prior customer-facing experience is a plus, a strong work ethic, professional communication skills, and a drive to succeed are what truly matter. Consultative Selling: Conduct brief needs assessments to understand customer lifestyles and recommend the most appropriate AT&T wireless plans and products.
Solar Sales Representative Venture SolarSolar Sales RepresentativeSeekonk, MA$55,000–$85,000 / yearIn this customer-facing role, you'll represent Venture Home inside designated retail locations, educating homeowners about the benefits of solar energy and scheduling complimentary in-home consultations with our Energy Consultants. As one of the Northeast's fastest-growing residential energy companies, we help homeowners take control of their utility bills through solar, battery storage, and modern electrical upgrades.
Sales Development Representative (Greater Boston Area) demandDriveSales Development Representative (Greater Boston Area)Waltham, MAIn addition, the SDR is expected to interface with our client's management teams to perform a variety of functions based on their organizational needs—this may include market research, contact sourcing, database management, and reporting. About demandDrive: demandDrive is a growth-focused go-to-market agency that helps B2B organizations accelerate pipeline and revenue through integrated sales, marketing, and revenue operations solutions.
Field Sales Representative, Usvp, New England CorpayField Sales Representative, Usvp, New Englandhampden, MA$80,000–$100,000 / yearThe ideal candidate is: Passionate about new sales and committed to continuous professional and personal development through training and coachingResides in the geographical territory and grows the customer base through face-to-face interactions with new prospective customersAdept at collaborating with senior executives to close business and land new accounts by partnering with key internal stakeholders including pricing, legal, risk, and other internal partnersSeeks to understand customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the Fleet business suite of products. Must possess strong organizational, interpersonal, and time management skillsMust have the ability to represent Corpay in a polished and professional mannerKnowledge of commercial payments, fuel, and/or automation preferredMust have strong work ethic and self-disciplineFlexible; comfortable in a fast-paced environment with evolving priorities and changes in directionTravel is required; up to 50%Experience working in Microsoft Suite and Salesforce preferredBachelor's Degree preferred.
Patient Service Representative Northeast Rehabilitation Hospital NetworkPatient Service RepresentativeMethuen, MAAt Northeast Rehabilitation Hospital Network (NRHN), our services and programs are guided by our Service Pledge and core values of Honesty, Integrity, Responsibility, Trust, and Respect. Ensures that all potential patients of the hospital are dealt with in a caring and empathetic fashion while involved in the admissions process, while protecting the medical, financial and legal interests of the hospital.
Front Desk / Customer Service Representative Goldfish Swim School - NorwoodFront Desk / Customer Service RepresentativeNorwood, MAPart timeJob Summary : The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School’s member base. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.
Central Refill Technician Representative Greater Lawrence Family Health CenterCentral Refill Technician RepresentativeLawrence, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Under the supervision of the Central Rx Manger, the Central Rx Technician functions in accordance with department policies, procedures, and guidelines to aid patients in obtaining medications, assisting with medication access, and reducing overall healthcare costs.
NewRemote Inbound Sales Representative Stratford DavisRemote Inbound Sales RepresentativeBoston, MARemoteUsing a wide range of proven tools and resources, you’ll create personalized solutions designed to support long-term success. Step into a flexible, growth-focused role where you can make a meaningful impact by helping individuals and families plan for their financial future.
Benefits Analyst - Union Keolis AmericaBenefits Analyst - UnionBoston, Massachusetts$75,000–$85,000 / yearAll roles may entail, to varying extents, the following physical demands: Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces; Exposure to both extreme heat and cold; Exposure to loud noises, fumes, and airborne particles; In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including: Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day. Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.